"This hotel offers a wonderful resort-style experience. The grounds are beautiful and well maintained, and the location is fantastic, right by the sea with direct access to the promenade. You’re in the heart of everything, yet far enough from the action to enjoy peaceful nights.
The staff are truly outstanding: warm, professional, attentive, caring, and genuinely accommodating. I even received a complimentary room upgrade upon arrival! The service is five-star. Breakfast is absolutely amazing, and the dinner buffet offers plenty of variety (although unfortunately I experienced a terrible stomachache afterward). Sea-view rooms are definitely worth considering. Rooms and bathrooms are spacious, with thoughtful touches such as robes, slippers, four pillow options, daily complimentary water, and a lovely welcome of fruit, wine, and homemade orange cake.
However, the property could benefit from modernization. Some facilities feel dated: inconveniently placed electrical outlets, a difficult-to-use hairdryer, unreliable Wi-Fi, and old-fashioned metal keys with room numbers attached. The air conditioning is very weak, the room felt musty, and I noticed what appeared to be some mold in the bathroom. Soundproofing is poor, and the lack of proper curtains compromises both morning comfort and nighttime privacy. Light sleepers would benefit from requesting a quiet room.
While maybe not exactly the five star I’d expect, but still lovely with the right expectations."
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