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The property is good. Rooms are spacious and staff is courteous. But during birthday party and functions, service to the guests staying in Radisson is not so effective. We faced this situation on 12th July during dinner. Suggest hotel to hire more staff when ever any such parties are being organized in the restaurant.

Very good facilities and excellent staff behavior

Friendly and informative staff. Very accommodating for all requests. Beautiful peaceful setting. Good food options and lots to do within the hotel. Pool is also fantastic - just a little cold.

Good location. Near lake. Breakfast was very good. Room service also good.

The service team in the hotel is one of the best - always courteous, professional and caring. If you’re going to Yercaud look no further. The entire team - restaurant managers, breakfast team, front desk and house keeping team made our stay very comfortable. Prabakaran in front desk and Sathyan in the Orange restaurant took special care for us. This is my second time here and the hotel only keeps improving.

Need to understand human physcology and design things, for example keeping a TV view perpendicular is not sensible. It need to be parallel. Provide shower not a bucket for bathing. When a customer pay 3k plus management need to look at this particulars. Appreciate the bed setup but not the quality of items used for bedding. I was happy with the customer service and the breakfast service. Keep up and improve on the human needs. Thanks.

Nicely maintained resort with value for money stay with family and kids. Need to pay more attention in B/F time by increasing the staff

Good

Clean room

Nice place

Clean room

Room was clean and very well

Beautiful Property, British Heritage Property.. great service and staff. They are not just pet friendly but pet loving..Great location middle of all the tourist spots. Superb getaway from city life.

Good