Search Hotels Near Michael and Dolores Insalaco Studio Arts Center, Scranton

"Room was clean and comfortable. Only booked this hotel for the hot tub. Told desk clerk that was the reason and asked how the hot tub was, he said great. Changed, went down only to find out it had been out of service for a week. Was not offered any compensation. Won't go back."

"The hot tub/pool is out of order "

"The property is falling apart. There were random bucket placed around the main floor of the hotel collecting water from leaks in the roof during the rain. People were sleeping on the floor in the hallways. As soon as you stepped off the elevator the whole floor smelled like marijuana. "

"There was"

"Pool was closed and the manager was SO rude when we spoke to him about it. When we explained that we proposely got a hotel with a pool for our sons birthday- he said “you didn’t pay for the pool, you paid for the room and you’re room is fine.” So so rude and upsetting."

"Clean room was poor, breakfast there wasn’t Staff no connection with the customer"

"Dirty bathroom, very loud, check in was uncomfortable with smokers sitting in front lobby doors being loud. "

"Nice friendly staff comfortable bed great location"

"The staff is amazing. I wish i remembered the girls name at the front desk to shout her out. She was very helpful and friendly. Room was perfect. The bed was so comfortable. I didn't see what was offered for breakfast but it looks like it's enough to hold you over for a little while. There is also 24 hour coffee, next-door, and across the street is a gas station with a little store and there are some restaurants around.I would definitely stay here again. Thank you!!!"