Search Family-Friendly Hotels in Middleburg Heights

"Staff terrible not people person very nasty not friendly.you can hear noise from upstairs and kids from college running everywhere, you can hear the train every 1/2 hour it’s very loud and close to the hotel. Not staying there no more "

"We were able to check in early to a very beautiful, clean room with a great city/lake view. We enjoyed the pool and dinner at the bar. Truly beautiful property within walking distance of a lot."

"The elevators were not in working conditions. They put us on the fifth floor, and my husband is handicap and we had to walk up the stairs. There was no complementary breakfast to make up for the elevator is not working nor were we offered any type of discounts this was horrible. and the Plumbing in the bathtub was also horrible. The water was not going down in the bathtub. It was filling up."

"Unsanitary filthiest place I've ever been in didn't even have decent curtains up to the windows they were shredded. When addressed hotel staff was the rudest people I've came across I checked out did not stay request a refund due to the condition and it was ignored instead of police were used to threat."

"Room was dirty and dated. Old blood stains on the sheets. They also put us in a room on the second floor right by the elevator when there was a loud event until after 10:30pm. I wouldn’t recommend or stay again. The location was convenient. "

"We couldn’t eat any food offered as it said cross-contaminated with tree-nuts. That should be on website as that was a huge disappointment. "

"Took two days for them to fix my tub "

"."

"Silverware was dirty had hair on it. Shower and bathroom sink water came out brown. Dog hair all over the room in the ac unit and under the mattress. Staff were rude with poor customer service skills. I spoke to the GM today and because I booked through a third party site she said there is nothing she can do to accommodate me. She said when I come back she would give me a discount. I WILL NOT BE GOING BACK!"