Search Hotels Near Mike N Terry's Grease Monkey Go Karts, Tacoma

"Great Staff and Room"

"It was a great place for three days."

"When we were looking for a hotel in Tacoma, we saw this Holiday Inn was rated 9.6, so we expected a pleasant stay. However, we had a very disappointing experience. From the moment we arrived, the front desk staff felt robotic; we didn't feel welcomed. When we raised an issue about not being able to connect to the internet, the desk staff offered no solutions and showed zero initiative or willingness to help, just standing there looking at me. This was especially frustrating as the Wi-Fi in the room never worked and the reception was consistently poor throughout our stay. Our room location was also terrible; we were placed on the ground floor right next to the common eating area where parents from a visiting soccer tournament stayed up drinking and chatting loudly until midnight. We could hear their entire conversation clearly from our beds. Then, because breakfast is served at 6:00 AM, we were woken up shortly after by the loud noise of the serving preparation right outside our door. To top it off, the shower head was not working properly—it wouldn't stay up and the water just sprayed outward. The only saving grace was the breakfast, which offered a nice variety of hot, quality selections. However, a good breakfast doesn't make up for the lack of basic hospitality, broken facilities, and a sleepless night. We won’t be staying here again!!"

"Clean room, nice breakfast options Perfect place to stay when traveling for work "

"Definitely a cheap, tweakerish, hotel. So I wasn't expecting anything lavish. With that being said my room REEKED of cigarette smoke (supposedly a smoke free hotel), "

"The staff is very friendly. Desiree, the desk clerk, actually remembered us from our last visit. It helped to let us feel right at home."

"Room is awesome, clean, smells great. Pool is nice. Staff are not great. I had several issues during the stay that ruined it for me. Probably will not stay here ever again. "

"Staff is very helpful and accommodating, rooms are well maintained and clean although a bit outdated.wifi works 99% of the time unless it's raining too hard,and the laundry room is open 24 hrs and has snacks , and is so close to several gas stations and. Starbucks so it's the. Easiest place if you are wanting to be close to the industrial park and the casino!"

"Thank you for your hospitality "