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Reviews of Hotel Europe

4.5 out of 5
Hotel Europe
28 Internatsionalnaya Str., Minsk

Reviews

9.0

Wonderful

Rating 10 - Excellent. 96 out of 164 reviews" "
Rating 8 - Good. 57 out of 164 reviews" "
Rating 6 - Okay. 8 out of 164 reviews" "
Rating 4 - Poor. 3 out of 164 reviews" "
Rating 2 - Terrible. 0 out of 164 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vahab

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Basant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 7 nights in Feb 2024
Response from Elizaveta Trambachova, marketing specialist on 9 Apr 2024
Thank you for choosing the Europe Hotel. We are sincerely glad that you took the time to share your impressions of your stay and highly appreciated our Hotel. We look forward to your visit again!Best wishes, Hotel Europe team.

10/10 Excellent

Kris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing team and service! Thank you so much for everything. We were really enjoying our stay in this hotel. Centrally located , this hotel is close to many points of interest . Our room had a heated floor in the bathroom that we really liked. Also, it was very nice to have a kettle in the room with a good variety of tea. If you are a coffee person, just go to the lobby bar for it. It’s open 24 hours.
Stayed 2 nights in Feb 2024
Response from Elizaveta Trambachova, marketing specialist on 9 Apr 2024
Thank you for choosing the Europe Hotel. We are sincerely glad that you took the time to share your impressions of your stay and highly appreciated our Hotel. We look forward to your visit again!Best wishes, Hotel Europe team.

10/10 Excellent

Battal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Elizaveta Trambachova, marketing specialist on 9 Apr 2024
Thank you for choosing the Europe Hotel. We are sincerely glad that you took the time to share your impressions of your stay and highly appreciated our Hotel. We look forward to your visit again!Best wishes, Hotel Europe team.

8/10 Good

Server

Stayed 3 nights in Sep 2023
Response from Elizaveta Trambachova, marketing specialist on 9 Oct 2023
Thank you for your review!

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Elizaveta Trambachova, marketing specialist on 9 Oct 2023
Thank you for your review!

8/10 Good

Noman

Stayed 8 nights in Sep 2023
Response from Elizaveta Trambachova, marketing specialist on 9 Oct 2023
Thank you for your review!

10/10 Excellent

Alexander

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Elizaveta Trambachova, marketing specialist on 22 Aug 2023
Thank you!

8/10 Good

camelia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice in the center of Minsk, clean, working WIFI, helping staff at the reception. Delicious breakfast in the first day, second day was missing certain dishes. on the negatives, transportation provided by the hotel rather expensive, despite being assured I can pay with the credit card, the driver would take only cash.
Stayed 2 nights in Jul 2023
Response from Hotel Europe on 28 Jul 2023
Dear Camelia, thank you for taking the time to post a review about your stay at the Hotel Europe. We are glad to hear that you liked our central location, breakfast in the restaurant, staff’s service. Based on your feedback, we are working with our transfer service provider to identify where we can make improvements. We hope to see you soon the next time you are in Minsk.

8/10 Good

Adrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in Minsk city center. Good service. Breakfast is good. Good for business trips.
Stayed 3 nights in Apr 2023
Response from Elizaveta Trambachova, marketing specialist on 29 Apr 2023
Dear Adrew, thank you so much for your review! We are so pleased that you liked our hotel and service. We hope to see you again at Hotel Europe!

10/10 Excellent

Darius

Liked: Staff & service, amenities, property conditions & facilities
Always My favorite Place to stay in Minsk. The perfect location, great parking and very spacious rooms. The staff is very friendly and helpful. Even though it’s not too old, it feels like a “grand old hotel”. Something’s are a little quirky (the motion sensor lights in the rooms can’t be turned off), but always feels like a special place to stay. Anna remembered me when I checked in last time, was nice that they remember regular guests :)
Stayed 1 night in Apr 2023
Response from Elizaveta Trambachova, marketing specialist on 29 Apr 2023
Dear Darius, thank you so much for taking the time to post a review about your stay at the Hotel Europe. We are so pleased that you liked our staff's service.Thank you for your comments. They allow us to improve for your future stays. We hope to be your first choice every time you visit Minsk.

10/10 Excellent

Igor, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. Great hotel.
Stayed 1 night in Apr 2023
Response from Elizaveta Trambachova, marketing specialist on 20 Apr 2023
Dear Igor, thank you so much for your review! We hope to see you again at Hotel Europe!

10/10 Excellent

Fernando de Jesus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was very kind
Stayed 1 night in Apr 2023
Response from Elizaveta Trambachova, marketing specialist on 10 Apr 2023
Dear Guest, thank you so much for taking the time to post a review about your stay at the Hotel Europe. We are so pleased that you liked our staff's service.Thank you for your comments. They allow us to improve for your future stays. We hope to be your first choice every time you visit Minsk.

10/10 Excellent

Darius

10/10 Excellent

Kris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had absolutely amazing stay in Hotel Europe. This Hotel has unbeatable location. Basically it's in the middle of everything. We had a lot of dining options within walking distance from hotel and we chose different place every time we went to eat. Hotel Europe has its' own underground parking and it's a big advantage. Our room was very spacious and had beautiful view . There is a kettle in the room as well as coffee and tea. Staff were very attentive to our needs and provided prompt service.
Stayed 4 nights in Nov 2022
Response from Best regards, Hotel Europe on 17 Nov 2022
Dear Kris, thank you for taking the time to post a review about your stay at the Hotel Europe. We are glad to hear that you liked our location and staff’s service. Your estimate and pleasant words is the best reward for the entire team of the Hotel Europe. We hope to see you soon the next time you’ll visit Minsk.

8/10 Good

Dmitry

Business traveller
Liked: Cleanliness, staff & service, room comfort
nice hotel in Minsk
good location, nice service, clean room
Stayed 2 nights in Jul 2022
Response from Hotel Europe on 16 Sep 2022
Dear Dmitry, thank you for taking time to post a review about your stay at the Hotel Europe. We are glad to hear you liked our location and service. We hope to see you soon in Minsk.

10/10 Excellent

Ivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022
Response from Hotel Europe on 12 Mar 2022
Dear Ivan, thank you for choosing Hotel Europe!

10/10 Excellent

Todor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is very well
Stayed 2 nights in Feb 2022
Response from Hotel Europe on 12 Mar 2022
Dear Todor! Thank you so much for your recent stay and for sharing your feedback. We hope that you choose us again on your next visit to Minsk.

10/10 Excellent

Alper

Stayed 2 nights in Jan 2022

10/10 Excellent

Dmitri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021
Response from Marketing Department on 21 Sep 2021
Dear Andrei, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Pavel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels in Minsk with excellent location, experienced staff and really nice historical property.
Stayed 2 nights in Mar 2021
Response from Marketing Department on 21 May 2021
Dear Pavel, thank you for taking the time to post a review about your stay at the Europe Hotel. We are delighted to know how happy you were with our great location and staff’s exceptional service. We value your feedback and look forward to welcoming you again soon!

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021
Response from Marketing Department on 25 Feb 2021
Dear Ana, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very solid hotel
It is an excellent and solid hotel in the very center of Minsk. Great to have a balcony with a view.
Stayed 1 night in Oct 2020
Response from Marketing on 19 Oct 2020
Dear Guest, thank you for such a wonderful review about your stay at the Europe Hotel. We are glad you had a pleasant experience. We hope our hotel will be your preferred choice the next time you visit Minsk.

10/10 Excellent

Yekaterina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel in the heart of the city
The hotel was in a perfect location in the heart of the city. The staff was friendly and welcoming and the room was comfortable and clean - everything you could want.
Stayed 1 night in Sep 2020
Response from Marketing on 19 Oct 2020
Dear Yekaterina, thank you so much for your recent stay and for sharing your feedback. We were very happy to hear that you enjoyed your time with us. We look forward to welcoming you back soon!

10/10 Excellent

Jokesz, London

Liked: Cleanliness
Everything it’s fine . Perfect location nice junior suite.
Stayed 2 nights in Aug 2020
Response from Marketing on 9 Sep 2020
Dear Jokesz, thank you for taking the time to post a review about your stay at the Hotel Europe. We are glad to hear that you liked our location and your Junior Suite room. We hope to see you soon the next time you are in Minsk..

8/10 Good

Arian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Response from Marketing on 7 Sep 2020
Dear Arian, thank you for your recent stay in the Hotel «Europe». We hope you’ll choose us again on your next visit to Minsk.

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Marketing on 15 Jul 2020
Dear Mike, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

PavelS, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is the second time we stayed at this hotel, This time it was for new years. its right in the center city. walking distance to almost everything especially (im a foodie) My 2 favorite restaurants La Scala Trattoria Ignazio and Maslow 6. Walked to the theater, and taxi to circus for like 5 rub. The hotel was clean, maid comes every day. If you need something they come immediately. Gym had everything i need, especially a treadmill after all the food we ate. Pool is open til 11pm everyday. We used it everyday. it has a steam room, and russian sauna. Most of all what i enjoyed was the beds. we travel quite often, and these beds are wonderful to sleep on, the pillows especially. I slept til 10-11am everyday easily. This is a 5 star hotel. It has this presidential feel. Everyone is polite, smiling all the time and grateful. best thing is i parked my rental and never touched it again. (free parking) we mostly walked and took a taxi everywhere. im coming here again for valentines day thats for sure.
Stayed 7 nights in Dec 2019
Response from Marketing on 15 Jan 2020
Dear PavelS, thank you for such a wonderful review about your stay at the Europe Hotel. We are glad you had a pleasant experience. We value your feedback and look forward to welcoming you again soon for Valentine’s day!

8/10 Good

Fraser

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this lovely property is excellent for the centre of the city. The hotel itself has a very cosy intimate feel, and the entrance and lobby are lovely. The room was a great size. Everything showed quality and style. The pool and spa area were remarkably spacious for the size of hotel and it was lovely to use sauna, hammam, and pool on our own each day.
Stayed 4 nights in Dec 2019
Response from Marketing on 24 Dec 2019
Dear Fraser, thank you for taking the time to post a review about your stay at the Hotel Europe. We are glad to hear that you liked our convenient location and SPA. It was our pleasure to accommodate you. We hope to see you soon the next time you are in Minsk.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very centrally located, but Minsk is quite a large city. The hotel will arrange a taxi for you from the airport as a service, and the drivers will hold named signs for you. Many properties do this, but what is unique is that the hotel does not mark up the price for this service. Many hotels will charge more upon arrival, though often they charge lower fees for departures. Be aware that this hotel is a 35-60 minute drive from MSQ airport, though an easy area from which to walk around. Decor is old fashioned, but well maintained, with courteous English-speaking staff.
Stayed 1 night in Dec 2019
Response from Marketing on 24 Dec 2019
Dear Guest, thank you for taking the time to post a review about your stay at the Hotel Europe. We hope our hotel will be your preferred choice if another visit to Minsk is in your plans.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019
Response from Marketing on 14 Dec 2019
Dear Guest, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019
Response from Marketing on 2 Dec 2019
Dear Guest, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 3 nights in Nov 2019
Response from Marketing on 2 Dec 2019
Dear Guest, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon

10/10 Excellent

Adel

Stayed 2 nights in Oct 2019

10/10 Excellent

Sevgin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Marketing on 17 Oct 2019
Dear Sevgin, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

Ohad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Marketing on 17 Oct 2019
Dear Ohad, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

andrei

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location, great service, wonderful room
Stayed 1 night in Sep 2019
Response from Marketing on 10 Oct 2019
Dear Andrei, thank you for the gracious rating and taking the time to post a review about your stay at the Hotel Europe. We are glad to hear that you liked our convenient location and spacious room. It was our pleasure to accommodate you. We hope to see you soon the next time you are in Minsk.

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019
Response from Marketing on 14 Sep 2019
Dear Guest, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Marketing on 13 Sep 2019
Dear Guest, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

8/10 Good

Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good option in the center of Minsk
good option in the center of minsk for visiting the old town and main turistic attractions of the city. good rooms, just the quality of the bed could be improved.
Stayed 3 nights in Aug 2019
Response from Marketing on 14 Sep 2019
Dear Vicente, thank you for choosing Hotel Europe! We are glad you had a pleasant experience and hope to be your first choice every time you visit Minsk!

10/10 Excellent

Vad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Marketing on 24 Aug 2019
Dear Vad, thank you for choosing Hotel Europe. We hope to be your first choice every time you visit Minsk.

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 5 nights in Aug 2019
Response from Marketing on 21 Aug 2019
Dear Guest, thank you for choosing Hotel Europe in Minsk. We look forward to welcoming you back soon!

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
Stayed 5 nights in Aug 2019
Response from Marketing on 21 Aug 2019
Dear Dragan, thank you for choosing Hotel Europe in Minsk. We strive to provide an outstanding experience to all of our guests, and we are delighted to know we accomplished this while you were here. We hope to see you soon the next time you are in Minsk.

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel with cosy rooms
This hotel is pretty central and offers clean, nice rooms. The service is extremely friendly but the breakfast buffet is a bit disappointing - I'd suggest enjoying the cosy rooms and then going across the street or around the corner for breakfast.
Stayed 4 nights in Aug 2019
Response from Marketing on 21 Aug 2019
Dear Martin, thank you for taking the time to post a review about your stay at the Hotel Europe. We are glad to hear that you liked our clean rooms. However, we want to apologize for failing to meet your expectations with regard to the breakfast in the «Avignon» Restaurant. We hope to see you soon the next time you are in Minsk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great service Clean room Great location Very secure
Stayed 3 nights in Aug 2019
Response from Marketing on 10 Aug 2019
Dear Guest, thank you for taking the time to post a review about your stay at the Hotel Europe. We hope to see you soon the next time you are in Minsk.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a historic hotel with character and a story.
Stayed 4 nights in Jul 2019
Response from Marketing on 10 Aug 2019
Dear Guest, thank you for choosing Hotel Europe. We hope our hotel will be your preferred choice the next time you visit Minsk.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Loved it. Would love to come back.
Stayed 2 nights in Aug 2019
Response from Marketing on 11 Aug 2019
Dear Guest, thank you for taking the time to post a review about your stay at the Hotel Europe. We are glad to hear that you liked our hotel. It was our pleasure to accommodate you. We look forward to welcoming you back soon!

10/10 Excellent

James, S. Carolina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable, polite and professional. I dont speak any Russian and yet never labored to make my self understood by hotel staff. Simply put, ive stayed in this hotel a number of times in my travels to Belarus and Minsk and beyond. I have literally treasured each stay in the hotel.
Stayed 2 nights in Jul 2019
Response from Marketing on 26 Jul 2019
Dear James, thank you for taking the time to post a review about your stay at the Hotel Europe. We are so pleased that you enjoyed our staff's exceptional service. We are very fortunate to work with a highly trained, professional hospitality staff. We appreciate you highlighting the key features of our hotel and hope to be your first choice every time you visit Minsk.