6/10 Cukup Baik
Jennifer
16 Okt 2025
Tidak Disukai: Staf & layanan
We recently checked into your hotel and unfortunately encountered several issues during our stay. Upon arrival, we were informed that because we hadn’t pre-booked breakfast, no meals would be available the following day—even if we wished to pay for them—due to an event taking place. We explained that we needed access to food due to health conditions, but no alternative solution was offered.
Additionally, we were promised a water dispenser that never arrived. Later that evening, the air conditioner began leaking, creating a large puddle of water in our room. To make matters worse, there was no phone in the room to contact reception for assistance. We eventually had to switch rooms late at night, which caused further inconvenience. Thankfully they located us to a much better room - no longer flooding.
It is a beautiful place for events and wedding.
Jennifer
Menginap 1 malam pada bulan September 2025
