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HG Hotel Cappelli

Property class: 3

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Reviews

8.0 out of 10
Very good
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at HG Hotel Cappelli. The on-site local and international cuisine restaurant, Ristorante Giulio, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Classic Double or Twin Room, 1 Bedroom

Room

Classic Double or Twin Room, 1 Bedroom

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room

Room

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Classic Single Room, 1 Twin Bed

A bedroom with a bed, bedside table, lamp, chair, desk, and a framed picture on the wall.

Classic Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double or Twin Room, 1 Bedroom

A bedroom with a bed, a chair, a wardrobe, a chandelier, and a window with curtains.

Classic Double or Twin Room, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room

A bedroom with a bed, bedside lamps, a wooden desk, and a chair.

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Classic Triple Room, Non Smoking

A hotel room with two beds, a desk with a lamp, a chair, a TV, and a window with curtains.

Classic Triple Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Classic Single Room, 1 Single Bed

A hotel room with a bed, a desk with a lamp, a chair, and a window with curtains.

Classic Single Room, 1 Single Bed

  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Quadruple Room

A bedroom with a bunk bed, a desk with a computer, a television, and a painting on the wall.

Classic Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

About the area

Montecatini Terme is home to HG Hotel Cappelli. MO.C.A. Montecatini Contemporary Art and Museum of Contemporary Art and the Twentieth Century are cultural highlights, and some of the area's activities can be experienced at Terme Excelsior and Terme di Montecatini. Looking to enjoy an event or a game while in town? See what's going on at Toscana Adventure Team, or consider a night out at Manzoni Theater. Visit our Montecatini Terme travel guide
Map
Viale Alessandro Bicchierai, 139, Montecatini Terme, PT, 51016

What's nearby

  • Terme Leopoldine
    5 min walk - 0.4 km
  • Terme Excelsior
    5 min walk - 0.4 km
  • Terme di Montecatini
    5 min walk - 0.4 km
  • Piazza del Popolo
    6 min walk - 0.6 km
  • Terme Tettuccio
    8 min walk - 0.7 km

Getting around

  • Montecatini Centro Station
    9 min walk
  • Peretola Airport (FLR)
    36 min drive

Restaurants

  • Gambrinus Music Cafè
    6 min walk
  • Libertine Bistrot
    3 min walk
  • Pasticceria Giovannini
    7 min walk
  • La Cascina
    5 min walk
  • Hotel Montebello
    3 min walk

About this property

HG Hotel Cappelli

  • Property highlights
  • Consider a stay at HG Hotel Cappelli and take advantage of a free breakfast buffet, a terrace and a garden. The on-site local and international cuisine restaurant, Ristorante Giulio, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • Additional perks include:
    • A seasonal outdoor pool, along with sunloungers
    • Self-parking (surcharge), a round-trip airport shuttle (surcharge) and wedding services
    • A banquet hall, tour/ticket information and a lift
    • A front desk safe, concierge services and a TV in reception
  • Room features
  • All 68 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bidets, baths or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Heating, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Onsite parking available only on request
  • Parking on site (EUR 7 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Giulio

Things to do

  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 December to 31 January, EUR 1.60 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.
  • A tax is imposed by the city: From 1 February to 30 November, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: EUR 7 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and on-site parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to August

Property class

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does HG Hotel Cappelli have a pool?

Yes, this property has a seasonal outdoor pool.

Is HG Hotel Cappelli pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 10 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at HG Hotel Cappelli?

Self-parking is available for EUR 7 per day. Limited spots are available.

What time is check-in at HG Hotel Cappelli?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at HG Hotel Cappelli?

Checkout is at 10:00 AM.

Does HG Hotel Cappelli provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is HG Hotel Cappelli located?

Situated in Montecatini Terme, this hotel is within a 5-minute walk of Terme Excelsior, Terme Leopoldine and MO.C.A. Montecatini Contemporary Art. Terme di Montecatini and Palazzo dei Congressi are also within 10 minutes. Montecatini Centro Station is 9 minutes by foot and Montecatini Terme Station is 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HG Hotel Cappelli Reviews

8.0

Very good

8.2

Cleanliness

9.0

Location

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 21 out of 60 reviews
Rating 8 - Good. 25 out of 60 reviews
Rating 6 - Okay. 9 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 4 out of 60 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is very good and helpful. The place is clean
Stayed 5 nights in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Aircon is turned off overnight - undisclosed hotel policy & a nightmare in August! We booked this hotel for one reason: AIR CONDITIONING. After a long, scorching drive with an unwell baby and young child, we needed somewhere cool. The website and Expedia promised aircon, yet shortly after midnight it shut off. Reception told us it is deliberately switched off until 6am - nowhere was this disclosed! The night receptionist was apologetic & kind, but said the hotel had no fans. Shocking, given the ridiculous aircon policy at the peak of summer! We were on the second floor with no window bars, so opening them was too dangerous; the thought of our child climbing out and falling was horrifying. We had no safe alternative and suffered an unbearable night. Our baby cried in the heat, our older child tossed and sweated, and we paid for a service we did not receive. The hotel is shabby and falling apart: stained carpets, smelly towels, ragged bathmats, chipped furniture, minimal toiletries & a single cheap roll of toilet paper for a family of four. Everything screams a shoestring budget, yet it advertises itself as more. Guests are misled, cheated, & left frustrated; the hotel earns bad reviews instead of loyalty. This review reflects only our experience in this room. We wish we'd never booked and were drained the next day. Do not be fooled by photos or the aircon listing. If you value comfort, health, and your money, stay elsewhere until management finally invests in improvments!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Stationnement gratuit à 10 minutes de marche. Beau quartier pour faire de la marche et aller à la place centrale.
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Camera pulita struttura datata colazione sufficiente
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
positivo. check in, personale e pulizia camere negativo. la colazione poca e di bassa qualità
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
L'albergo mostra i fasti di un passato recente, estremamente pulito e personale cordiale, putrroppo però in un ambito di declino insieme a tutto il paese
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Slidt hotel men god service

2 overnatninger for 2 voksne og 2 børn. Lækker pool Hotellet er slidt, men absolut brugbar til den pris vi fandt. Ikke så stort udvalg i morgen buffeten
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Staff & service

Fint men lidt slidt hotel

Et ok men slidt hotel. Hotellet havde ikke oplyst at spa-området var under renovation og dermed ikke virkede. Generelt trænger hotellet til at blive opgraderet. Sengene er bløde (feltsenge/metalramme med fjedre). Ok morgenmad. Ligger i fin gåafstand til byen.
Stayed 2 nights in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que je devrais m'estimer heureux d'avoir cette prestation médiocre. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
On dirait un prison
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Catastrophique à éviter

Cet hôtel est une véritable catastrophe. C'est de loin le pire dans lequel nous ayons séjourné. Les matelas étaient inconfortables et sales, la chambre minuscule et très mal équipée, avec des murs crasseux et de l'humidité partout. Il n'y avait même pas assez d'espace pour s'asseoir correctement aux toilettes. Nous passons en moyenne plus de 100 nuits à l'hôtel par an et avons visité plus de 76 pays, donc nous savons que des problèmes peuvent survenir. Mais lorsque j'ai exprimé mes plaintes à la réception, la dame m'a répondu que, pour le prix payé, je devrais m'estimer heureux d'avoir cette prestation médiocre. Nous avions réservé à l'avance et payé 95 € la nuit. Un conseil : évitez cet hôtel à tout prix. Le petit-déjeuner était tout simplement catastrophique. Bref, ils sont nuls sur toute la ligne.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
tutto benissimo personale gentilissimo camera pulitissima , ottima colazione un po' scomodo per il parcheggio ma tutto sommato tutto ok
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breve vacanza di relax

Un hotel a mezza strada tra Firenze e Viareggio con un rapporto qualità prezzo eccezionale vuol dire avere le migliori città di interesse storico ha portata di mano nel raggio di 45 minuti di treno.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Centrale
Stayed 1 night in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Posizione centrale, personale super gentile. Piscina e idromassaggio inclusi. Da tornare sicuramente
Stayed 1 night in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto a posto ci ritorno sicuramente
Stayed 1 night in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Helt greit, hverken mer eller mindre. Forferdelig harde og store puter.
Stayed 4 nights in Aug 2022
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities

Okay

Fint Ift. Den billige pris vi fik. Dårlig seng og ikke ret meget hjælp af personalet. Fik lov til at benytte pool før indcheckning hvilket var super positiv.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hôtel un peu vieux jeu mais efficace

Fidèle à la description pour une fois Chambre spacieuse et confortable Seul problème le parking c’est dans la rue et payant sinon séjour impeccable
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale disponibile ed accogliente, camera pulita e spaziosa, piscina piccola ma gradevole e rilassantez
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doccia grande, bagno con finestra, colazione varia e abbondante, piscina e lettini a disposizione dei clienti
Stayed 2 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon accueil. La chambre est climatisée et le petit-déjeuner copieux. Il y a aussi un jacuzzi
Stayed 4 nights in Jul 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Montecatini

over all is a good hotel. I book a room for paraplegic person, but the room was not.
Stayed 3 nights in Jul 2021
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Personnels assez bien. Surtout ascenseur vétusté ainsi que la climatisation dans la chambre dure à régler et très bruyante. Très ancien système
Stayed 3 nights in Jun 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacanze

Bel soggiorno relax assoluto
Stayed 1 night in Jul 2020

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