Dear Kaltham,Thank you for sharing your feedback with us. We regret to hear that you found our hotel to be far away from the city centre. While we strive to provide a convenient location for our guests, we understand that individual preferences may vary. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out.Best regards, Movenpick Hotel and Apartments Ghala Muscat Team

Dear Autumn,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found our property to be new and nice.We apologise for any inconvenience you experienced due to the cigarette smell throughout the building. Please be rest assured that we take all guest feedback seriously, and we have addressed this issue with our team to ensure that we maintain a clean and comfortable environment for all our guests.Your satisfaction is our top priority, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,Movenpick Hotel and Apartments Ghala Muscat Team

Dear Guillermo,Thank you for your kind words. We are thrilled to hear that you enjoyed your stay at our new hotel and found it comfortable with plenty of amenities to enhance your experience.Our team takes great pride in providing warm and helpful service, and we are delighted that they made your stay memorable. We are also excited about the rooftop bar and can't wait to share it with you once it's open. We appreciate your feedback and look forward to welcoming you back for another fantastic stay soon.Best regards,