Search Hotels in Naini, Karchana

"Clean rooms and bathrooms, nice reception area, great helping staff courteous. "

"Staff is great, hotel is good."

"Excellent hotel in all aspects - cleanliness, staff, food, comfort, luxury. All 5 stars. "

"Lovedmit"

" They do not have enough mineral water for drinking and despite of paying they are not stocking. They told me shop will open at 7 AM for mineral water and he would get it but when I came back at 7, he told me the shop is right opposite to hotel and I can buy water from them. These people were sleeping on couches in front desk where customers and their guests sit during day time. They just care for their comfort and not customer’s . I think better idea is to include price of drinking water per person per day that way you can stock some water. The bedsheet was dirty and when I asked to change it they did but it's also dirty. The person told us all the bedsheets look dirty. Washroom is not much clean. Toilet bowl is surely not clean. Water supply is short. So anytime of the day water there is so less water in faucet/ tap- it takes over an hour to fill a bucket. AC works well. No issues with that.The staff keeps loud music on when they do room service of other rooms. So that was disturbing as we were taking nap between afternoon hours. Breakfast is pricy but tasty. There is so much garbage right outside hotel and between Mahindra showroom. Even if that is on street I feel hotel should get it cleaned People who come hotel do walk on that street. The best thing about hotel is location. Very convenient location & Mr. Vivek Patel was extremely helpful,front counter person. He tried his best to help us with arranging bike ride for myself & my mom as our uber was waiting midway. "

"Well constructed. Excellent location. Amenities as described. Very helpful owner who was of immense help during the chaos of Kumbh Mela. Food excellent and adequate. "

"Stay was good."

"5 stars for staff. 4 stars for food. 3 stars for tents. There was a generator back of the tent which disturbed sleep. Also as cars were parked in the compound, drivers were chatting till 2 in the night. No hot kettle in the room. No dustbins in the room."

"They did not recognize the reservation from hotel.com. Took 2+ to checking and kept us waiting. Same for checkout. Food is great. service is good. There should be some arrangement for pickup from airport. Its difficult to get to the hotel as there are lot of roadblocks from local cops. If you have heavy luggage its difficult to get to the hotel."