Verified
10/10 Excellent
Jael
7 Jun 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jael
Stayed 8 nights in May 2025
GemSuites Hotel & Apartments, Riverside
4.5 star property
Travelers savor delicious daytime meals and nighttime stargazing from the rooftop terrace, with convenient self-parking making exploration hassle-free
Choose dates to view prices
Photo gallery for GemSuites Hotel & Apartments, Riverside
GemSuites Hotel & Apartments in Riverside offers comfort and convenience. Relax at the rooftop terrace, poolside bar, or on-site spa. Free in-room WiFi keeps you connected. Guests consistently praise their experiences.
Reviews
7.07.0 out of 10
Good
Popular amenities
- Pool
- Spa
- Parking included
- Free Wi-Fi
- Restaurant
- Gym
The current price is Rp3.164.938
Rp3.164.938
Rp3.734.627 total
includes taxes & fees
28 May - 29 May
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Policies
Check-in
Check-in start time: noon; check-in end time: midnight
Late check-in fee
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 5)
- Late check-in fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Frequently asked questions
Does GemSuites Hotel & Apartments, Riverside have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at GemSuites Hotel & Apartments, Riverside?
As of 24 May 2026, prices found for a 1-night stay for 2 adults at GemSuites Hotel & Apartments, Riverside on 28 May 2026 start from Rp3.164.938, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is GemSuites Hotel & Apartments, Riverside pet-friendly?
No, pets are not allowed at this property.
How much is parking at GemSuites Hotel & Apartments, Riverside?
Self-parking is free at this property.
What time is check-in at GemSuites Hotel & Apartments, Riverside?
Check-in start time: noon; check-in end time: midnight.
What time is check-out at GemSuites Hotel & Apartments, Riverside?
Checkout is at 11 AM.
Does GemSuites Hotel & Apartments, Riverside provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 35.00 per vehicle applies.
Where is GemSuites Hotel & Apartments, Riverside located?
Located in Kilimani, this luxury hotel is within a 15-minute walk of Uhuru Park, Central Park, and Nairobi Gallery. Teleposta Towers and Kenya Railway Golf Club are also within 1 mile (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
5.0
Amenities
8.6
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 2 out of 4 reviews
10 - Excellent
2
Rating 8 - Good. 0 out of 4 reviews
8 - Good
0
Rating 6 - Okay. 1 out of 4 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 4 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 4 reviews
2 - Terrible
1
Reviews
Verified
6/10 Okay
Oscar
28 Aug 2024
Liked: Cleanliness, staff & service
Very friendly staff but they’re understaffed. Water in the shower was warm, at best.
Oscar
Stayed 8 nights in Aug 2024
Verified
10/10 Excellent
Patricie
6 Jul 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Patricie
Stayed 3 nights in Jun 2025
Verified
2/10 Terrible
Verified traveller
15 Nov 2019
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Verified traveller
Stayed 4 nights in Nov 2019