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Ulasan untuk The Social House Nairobi, a Preferred Lifestyle Hotel

4 out of 5
The Social House Nairobi, a Preferred Lifestyle Hotel
154 James Gichuru Road, Nairobi

Ulasan

9,6

Sempurna

Penilaian 10 - Sangat Bagus. 63 dari 80 ulasan" "
Penilaian 8 - Bagus. 14 dari 80 ulasan" "
Penilaian 6 - Cukup Baik. 1 dari 80 ulasan" "
Penilaian 4 - Buruk. 2 dari 80 ulasan" "
Penilaian 2 - Sangat Buruk. 0 dari 80 ulasan" "

10/10

Kebersihan

9,6/10

Staf & layanan

9,8/10

Fasilitas

9,6/10

Kondisi & fasilitas properti

9,2/10

Ramah lingkungan

Ulasan

4/10 Buruk

Chelsea Lucy Naomi

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
The rooms are too small and the ac in the rooms , super stuffy I could not sleep the whole time I was there
Menginap 4 malam pada bulan Mei 2024
Tanggapan dari Emily Mwangi pada tanggal 10 Mei 2024
Hello Chelsea,Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here is committed to providing high-quality customer service to all of our guests. We have taken note of the concerns raised and we are actively working towards improving the same. We look forward to hosting you again soon. Cheers!

8/10 Bagus

Paul

Menginap 3 malam pada bulan Februari 2024
Tanggapan dari Mercelyne Ngoha pada tanggal 9 Feb 2024
Hello Paul,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon. Cheers!

10/10 Sangat Bagus

Dorcas

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
A tourist’s dream come true. Love!
Beautiful rooms. Elevated Moxy vibes. All services at your fingertips via in-room television, including laundry service and concierge doctors. It is also worth noting that this establishment takes security quite seriously, from the exterior gate and security checkpoint to the sliding glass security doors separating elevators from guest rooms.
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 18 Jan 2024
Hello Dorcas,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon. Cheers!

10/10 Sangat Bagus

Masato

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 3 malam pada bulan Januari 2024
Tanggapan dari Mercelyne Ngoha pada tanggal 15 Jan 2024
Hello Masato,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon. Cheers!

8/10 Bagus

Harold

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Excellent but for the upstairs restaurant food (fair and service (inexperienced, poor).
Menginap 2 malam pada bulan November 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 12 Jan 2024
Hello Harold,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear you enjoyed your stay at the House. We have taken note of the concerns raised on the food and we are actively working towards improving the same. We look forward to hosting you again soon. Cheers!

10/10 Sangat Bagus

Simon

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 10 Jan 2024
Hello Simon,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon. Cheers!

10/10 Sangat Bagus

Lamia

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Desember 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 10 Jan 2024
Hello Lamia,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon. Cheers!

10/10 Sangat Bagus

Maina, Miami Beach

Menginap 1 malam pada bulan Januari 2024
Tanggapan dari Mercelyne Ngoha pada tanggal 31 Jan 2024
Hello Maina,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon. Cheers!

10/10 Sangat Bagus

Naoyuki

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Tanggapan dari Mercelyne Ngoha pada tanggal 13 Des 2023
Hello Naoyuki,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon.Cheers!

10/10 Sangat Bagus

Naoyuki

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 13 Des 2023
Hello Naoyuki,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon.Cheers!

10/10 Sangat Bagus

Nancy

Menginap 2 malam pada bulan Desember 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 4 Jan 2024
Hello Nancy,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon. Cheers!

8/10 Bagus

Sifiso

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 11 malam pada bulan November 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 7 Des 2023
Hello Sifiso,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon.Cheers!

10/10 Sangat Bagus

Signe

Menginap 5 malam pada bulan November 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 22 Nov 2023
Hello Signe,Thank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon.Cheers!

10/10 Sangat Bagus

Jacob

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan November 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 20 Nov 2023
Hello Jacob,Thank you for taking a moment to share your experience at the Social House. We are so pleased to hear you found our product and service to your liking. We look forward to welcoming you back again soon. Cheers!

10/10 Sangat Bagus

MARCELLINA

Menginap 1 malam pada bulan November 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 14 Nov 2023
Hello MarcellinaThank you for taking your time to leave us a review of your recent stay. We are happy to hear that you had a wonderful experience and we look forward to hosting you again soon.Cheers!

10/10 Sangat Bagus

Claus

Menginap 2 malam pada bulan Agustus 2023
Tanggapan dari Mercelyne pada tanggal 28 Agu 2023
Hi Claus,Thank you for taking your time to leave us a review of your recent stay.We are happy that you had a wonderful experience and we look forward to hosting you again soon.Cheers!

10/10 Sangat Bagus

Raven

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Absolutely loved social house and would definitely stay again. Staff is amazing and so is the hotel cleanliness and decor. Rooms are small but cozy and so well kept. Has everything you need and is in a great location.
Menginap 1 malam pada bulan Agustus 2023
Tanggapan dari Mercelyne pada tanggal 24 Agu 2023
Hi Raven,Thank you for taking a moment to share your experience at the Social House! We are so pleased to hear you found our product and service to your liking. We look forward to welcoming you back again soonCheers!

10/10 Sangat Bagus

Liza

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Really interesting room design. Service was great
Menginap 1 malam pada bulan Juli 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 31 Jul 2023
Hello Liza,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear hat we made a good impression on you. We hope you’ll visit us again soon

10/10 Sangat Bagus

Theresa

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a modern hotel with excellent security. The rooms were unique and clean.’
Menginap 2 malam pada bulan Juli 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 29 Jul 2023
Hello Theresa,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed our amazing service.We look forward to hosting you again soon. Cheers!

8/10 Bagus

shawn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Juni 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 27 Jun 2023
Hello Shawn,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear hat we made a good impression on you. We hope you’ll visit us again soon.

10/10 Sangat Bagus

Sara

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Nice cool stay in NBO, loved the vibe of the establishment will stay again in near future.
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 26 Jun 2023
Hello Sara,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear hat we made a good impression on you. We hope you’ll visit us again soon.

10/10 Sangat Bagus

Trevor

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Amazing service , good food. Rooms are very clean & modern. Hotel all around is a great vibe. The security men are so kind and friendly. One of my favourite hotels ive ever stayed in. I extended my stay by a extra 4 days because the service was so great
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 23 Jun 2023
Hello Trevor,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed our amazing service, food and rooms.We look forward to hosting you again soon. Cheers!

10/10 Sangat Bagus

Oscar

Menginap 9 malam pada bulan Juni 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 22 Jun 2023
Hello Oscar,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Cheers!

10/10 Sangat Bagus

Hikmat

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Juni 2023
Tanggapan dari Mercelyne pada tanggal 9 Jun 2023
@Hikmat!Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Cheers!

8/10 Bagus

Akhter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 2 malam pada bulan Mei 2023
Tanggapan dari Mercelyne pada tanggal 2 Jun 2023
Hi Akhter,Thank you for taking your time to leave us a review of your recent stay.We look forward to hosting you again soon.Cheers!

10/10 Sangat Bagus

Anders

Menginap 1 malam pada bulan April 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 2 Mei 2023
Hello Anders,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed your stay at the House and we look forward to hosting you soon. Cheers!

10/10 Sangat Bagus

Krystle

Menginap 2 malam pada bulan April 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 18 Apr 2023
Hello Krystle,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed your stay at the House and we look forward to hosting you soon. Cheers!

10/10 Sangat Bagus

Tyler

Menginap 8 malam pada bulan April 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 14 Apr 2023
Hello Tyler.Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed your stay at the House and we look forward to hosting you soon. Cheers!

10/10 Sangat Bagus

Traveler terverifikasi

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 10 malam pada bulan Maret 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 12 Apr 2023
Greetings from The Social House,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed your stay at the House and we look forward to hosting you soon. Cheers!

8/10 Bagus

Boschi Bernard, Chamblee

Bepergian bersama teman, Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great place smooth breakfast could be better.
Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 17 Feb 2023
Hi Boschi,Thank you for taking a moment to share your experience at the Social House. We look forward to welcoming you back again soon.

10/10 Sangat Bagus

Oscar

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 16 Feb 2023
Hi Oscar,Thank you for taking a moment to share your experience at the Social House. We are so pleased to learn that you found our product and service to your liking. We look forward to welcoming you back again soon.

6/10 Cukup Baik

Anita

Menginap 2 malam pada bulan Februari 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 13 Feb 2023
Hi Anita,Thank you for taking a moment to share your experience at the Social House. We look forward to welcoming you back again soon.

10/10 Sangat Bagus

Oscar

Menginap 6 malam pada bulan Februari 2023
Tanggapan dari Mercelyne pada tanggal 9 Feb 2023
Hi Oscar,Thank you for taking a moment to share your experience at the Social House. We are so pleased to learn that you found our product and service to your liking. We look forward to welcoming you back again soon.

10/10 Sangat Bagus

Kristin

Menginap 3 malam pada bulan Januari 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 3 Feb 2023
Hi Kristin,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed your stay at the House and we look forward to hosting you soon. Cheers!

10/10 Sangat Bagus

Tess

Menginap 2 malam pada bulan Januari 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 19 Jan 2023
Hello Tess,Thank you for your excellent review. We are glad to hear you enjoyed your stay at the House.Looking forward to welcoming you back to the house.Cheers.

10/10 Sangat Bagus

Andreas

Menginap 1 malam pada bulan Januari 2023
Tanggapan dari Mercelyne Ngoha pada tanggal 16 Jan 2023
Hi Andreas,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed your stay at the House and we look forward to hosting you soon. Cheers!

10/10 Sangat Bagus

Kalle

Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Mercelyne Ngoha pada tanggal 3 Jan 2023
Dear Kalle,Thank you for your excellent review. We are glad to hear you enjoyed your stay.Looking forward to welcoming back to the house.Cheers.

10/10 Sangat Bagus

Fabrice

Menginap 3 malam pada bulan Desember 2022
Tanggapan dari Mercelyne Ngoha pada tanggal 19 Des 2022
Dear Fabrice,Thank you for your excellent review. We are glad to hear you enjoyed your stay.Looking forward to welcoming back to the house.Cheers.

10/10 Sangat Bagus

BENEDICTE

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great experience
Beautiful hôtel with a great team. Room was super nice, large, confortable bed and spotless. You feel happy and relaxed in that place. Inca has a great décor and atmosphère,good is ok. Breakfast is very good and has choice. The bar thé Other Room Can male some improvment about food. Maybe that would be better to make good local good than mediterranean mezze with poor quality. Anyway thé overall expérience was great and wisg I will Côme back
Menginap 2 malam pada bulan Desember 2022
Tanggapan dari Mercelyne Ngoha pada tanggal 12 Des 2022
Dear Benedicte,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Cheers!

10/10 Sangat Bagus

Esereda

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Excellent service and great food selection at breakfast.
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari Mercelyne Ngoha pada tanggal 21 Nov 2022
Dear Esereda,Thank you for your excellent review. We are glad to hear you enjoyed our services and breakfast food selection.Looking forward to welcoming back to the house.Cheers.

10/10 Sangat Bagus

Damidia

Menginap 1 malam pada bulan November 2022
Tanggapan dari Mercelyne Ngoha pada tanggal 6 Nov 2023
Hello Damidia,Thank you for taking your time to leave us a review of your recent stay. We are glad to hear that you enjoyed your stay at the House and we look forward to hosting you soon. Cheers!

8/10 Bagus

Monica

Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Cleanliness of the property was exceptional; my room was immaculate, modern and quiet
Menginap 4 malam pada bulan November 2022
Tanggapan dari Mercelyne Ngoha pada tanggal 12 Nov 2022
Dear MonicaThank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service and we are happy to hear that we made a good impression on you. We hope you’ll visit us again soon. Cheers!

8/10 Bagus

Julie

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Work & Play at Social House
Overall, our stay was very good and we would stay at Social House again. The hotel has a number of different restaurants, each different and good in their own way. Special requests are heeded and while I wouldn't call it a "business hotel' per se, we worked quite comfortably in the outdoor area by the pool and had meetings without distraction. The staff was very friendly, professional and responsive. We were not so impressed with our room when we first arrived - I booked the size just below the suite, and it turned out to be quite a bit smaller than expected, made tighter by the design - which while aesthetic and design forward - did not have a great flow in our room mainly due to the large furniture in the small space. They did offer to move us to a suite which was a lot more spacious, but as we didn't want to pay more, we chose to stay in the original room - I asked them to remove the giant coffee table and swap it for a small ottoman or table as well as to clean/replace a badly stained couch. They did, which I was very appreciative for, and it made a huge difference - we were quite comfortable in the room for our 5 night stay.
Menginap 5 malam pada bulan Oktober 2022
Tanggapan dari Mercelyne pada tanggal 31 Okt 2022
Hi Julie,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Cheers!

10/10 Sangat Bagus

Yangyang

Traveler bisnis
Disukai: Kebersihan, staf & layanan, fasilitas
Wonderful hotel -- very trendy, clean, and in a great location. The restaurants are great, and the 24 hour cafe is perfect for business trips. The staff are so lovely and attentive. The housekeeper for my room, Bonziana, always made the place feel tidy and cozy. I will definitely be back.
Menginap 8 malam pada bulan September 2022
Tanggapan dari Mercelyne pada tanggal 8 Okt 2022
Hi Yangyang,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

8/10 Bagus

Geir

Menginap 1 malam pada bulan Oktober 2022
Tanggapan dari Mercelyne pada tanggal 8 Okt 2022
Hi Geir,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Cheers!

4/10 Buruk

Dee

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Tidak Disukai: Staf & layanan
Nice, modern hotel with decent food options but the fact that my partner and I had to wait for about 2 hours to check into our room was ridiculous. NO one greeted us when we first entered and we had to ask a fellow guest at the place to let us know where to go and who to talk to. Additionally, the check-in lady told us that she would notify us when the room was ready but after waiting for two hours, we had to proactively ask for a status update on our room. No sincere apologies were given. We stayed here both nights and loud music was playing all night long so if you want a good night sleep or if you want to go to bed early, this place may not be the place for you. The accommodation and location may be nice but the customer service and professionalism are lacking during my visit. not sure if I'll come back.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Mercelyne pada tanggal 4 Okt 2022
Thank you for recent review. We regret that we did not deliver our usual standard of service. Our team here is committed to providing high-quality customer service to all of our guests.We hope to see you again in the near future.

10/10 Sangat Bagus

Norah

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Amazing
Menginap 2 malam pada bulan September 2022
Tanggapan dari Mercelyne pada tanggal 4 Okt 2022
Hi Norah,Thank you so much for your five-star review. We are delighted to hear that you had a positive experience with us. We hope you’ll visit us again soon.

10/10 Sangat Bagus

Tom

Menginap 4 malam pada bulan September 2022
Tanggapan dari Mercelyne pada tanggal 27 Sep 2022
Hi Tom,Thank you for taking a moment to share your experience. We are so pleased to hear you found our product and service to your liking. We look forward to welcoming you back again soon.

10/10 Sangat Bagus

Marilee

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The overall experience was very positive. Above all the helpfulness of the staff and their friendly attitude made it memorable.
Menginap 2 malam pada bulan September 2022
Tanggapan dari Mercelyne pada tanggal 23 Sep 2022
Hi Marilee,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

10/10 Sangat Bagus

Ellen

Menginap 1 malam pada bulan September 2022
Tanggapan dari Mercelyne pada tanggal 16 Sep 2022
Hi Ellen,Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.