"Lovely staff. The policies? Truly one of a kind.
We stayed two nights (Oct 22–24). First, sincere thanks to our front desk staff member: polite, patient, and he truly did his best with every request. He deserves a better rulebook.
As for the hotel: in 10+ Japanese hotels, we've never seen anything like it.
• It turned a brand-new building into a garbage-themed experience. There's no room cleaning on 2–3 night stays. Instead, the hotel asks guests to leave garbage outside their doors for pickup by noon, so the hallways end up messy. There was also a strange smell, only in the hallways. Surely just a coincidence.
• It taught us a new skill: shipping our own luggage. Every other hotel we've used in Japan sent our bags by takkyubin. Here, we carried our suitcases to a convenience store at night, in the rain. Very authentic. At least the front desk gave us an umbrella. He really tried his best to help, so this is clearly a policy problem, not a staff one.
• And one elevator for 9 floors and around 88 rooms.
To be fair, the rooms were clean and in good condition, and compared to other hotels nearby, the price was a steal. For that, I'd pick it again. You get what you pay for.
Bottom line: a good hotel if you don't need luggage forwarding and can live with a few mild inconveniences."
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