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Reviews of Holiday Inn Nanjing Qinhuai South Suites, an IHG Hotel

4 out of 5
Holiday Inn Nanjing Qinhuai South Suites, an IHG Hotel
No. 12 Mozhou East Road, Jiangning District, Nanjing, Jiangsu

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 59 reviews" "
Rating 8 - Good. 19 out of 59 reviews" "
Rating 6 - Okay. 2 out of 59 reviews" "
Rating 4 - Poor. 0 out of 59 reviews" "
Rating 2 - Terrible. 0 out of 59 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

SUKHYUNG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조식은 매우 맛있고 방은 깔끔했으며 직원들은 영어를 잘해서 소통이 잘된다. 매우 훌륭한 곳.
Stayed 5 nights in Oct 2023

8/10 Good

Alvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and very comfortable place to stay.
Conveniently located next to an outlet mall with abundant food options. Peaceful and quiet location.
Stayed 12 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

MJM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within approx 20 minutes form airport. Large apartment.Check in at 1am in the night took long.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Was a nice hotel, room was good but shower had not enough pressure and bed was too soft, still better than other places Ive stayed in China.
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access by subway. Great modern hotel. Rooms modern and well styled. Staff professional and courteous. Better than what you expect from NA Holiday Inn.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

The place is beautiful. Not perfectly clean, but very nice. However I cannot get the thermostat to cool enough.
Stayed 1 night in Jul 2019

8/10 Good

kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I enjoyed it a lot. Clean and close to metro.
Stayed 3 nights in May 2019

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean beds
The room was clean And I could feel the bed sheets were newly replaced. Gigi ve absence of cleanses and freshness.
Stayed 9 nights in Apr 2019

6/10 Okay

ling

Wonderful
Very Good
Stayed 1 night in Feb 2019

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very friendly staff and nice suites. The neighboring outlet mall has great food.
Stayed 2 nights in Jan 2019

8/10 Good

Jon

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fourth time here at this hotel. Same as always, the place is clean and the rooms were good. One bad thing, I asked them to call a taxi for me who they TRUST. Reason is because, the last time I was there, a taxi driver charged me 50rmb more than it should have been. How I know this is because I have taken the same trip several times before. Well, to my surprise, I got the same exact rip off driver from before. I even checked my phone because I had picture of the license plate and the driver and yup, same exact person. I reported this issue to the manager in this facility last time and yet, looks like they havent done anything.
Stayed 2 nights in Nov 2018
Response from Cornelia Ma on 3 Dec 2018
Dear Guest, Warmest greetings from Holiday Inn & Suites Nanjing Qinhuai South, hope this message finds you well. We are always seeking feedback from our guests to understand of what they value during their stays and what can be improved to make their stay experience more memorable. However, with regards to the taxi arranage service,we are sorry to learn that you were disturbed by our concierge call the same driver which you dissatisfied, we already keep a record of this issue and will ensure this will not happen again. We hope to have the pleasure of welcoming you back to Holiday Inn & Suites Nanjing Qinhuai South in the future where we are sure you will have a comfortable stay. Thank you!

8/10 Good

Verified traveller

Stayed 1 night in Nov 2018

8/10 Good

Mark, Vancouver, Camada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed there for 1 night for aeroplane transfer. The room is clean and it has most of I need.
Stayed 1 night in Aug 2018
Response from Cornelia Ma on 7 Aug 2018
Dear Mark , Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn & Suites Nanjing Qinhuai South. We are delighted to know that you enjoyed your stay with us and that our full equipped guestroom made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a shopping complex
Near to airport, second time staying, good access to the trains and shopping center is in it. Room spacious
Stayed 2 nights in Mar 2018
Response from Hotel Management on 24 Mar 2018
Dear Guest, Thank you for choosing Holiday Inn & Suites Nanjing Qinhuai South again and sharing your feedback with us. Close to metro line 3, and 20 minutes driving from Nanjing Lukou International Airport and Nanjing South Railway Station, Holiday Inn & Suites Nanjing Qinhuai South is equipped with convenient geographical position and transportation. Hotel also connect Nanjing Sasseur Outlets Art Plaza, including catering, shopping and entertainment facilities. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,

6/10 Okay

Jonathan, Los angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay, but have negative feedbacks
Needed to extend my stay. Front desk said no rooms were available. I log in to expedia and there were rooms available, so i made the reservation. Hotel called taxi for me to go to airport. Taxi wanted to charge me 180rmb. I said no. This is my 3rd visit and i knew the fare was around 90rmb. Taxi driver then says 140rmb, then 130rmb, then 100rmb. As soon as i took pictures of receipt and his plate, he took the 100rmb and quickly drove away. I hope the hotel is not making money under the table like this.
Stayed 3 nights in Jan 2018
Response from Hotel Management on 22 Jan 2018
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Holiday Inn & Suites Nanjing Qinhuai South. Feedback like yours is very valuable to us and enables us to monitor our standards, which on this occasion regretfully has failed to meet your expectations. Please accept our sincerest apologies for this incident. Regarding taxi cost, we have complained to the relevant department according to the information you provided, and we will also increase management efforts. We do believe that such incidents will not happen again. We hope this would not deter you from choosing Holiday Inn & Suites Nanjing Qinhuai South again in the future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely,

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay, minus the location.
This hotel was great stay. I got a suite, which was very spacious and was equipped with a kitchen and smart technology--including large flat-screen Samsung TVs, Blu-ray player, surround sound, new light and temp regulators, and a great bathroom. Staff were also wonderful, very attentive and the room service was awesome with great food. It is near the Lukou airport (which is why I stayed here), but was out of the way in a new development that was very quiet, which I loved. However this hotel is set WAY back from the road and was therefore difficult to find and inaccessible, and the reception is on the sixth floor. Also it is across the street from another Holiday Inn, which was very confusing. My taxi driver dropped me off at the wrong hotel, and the staff had to escort me across a busy street and then walk another half a block to get to the right hotel, which I don't think I ever would have found on my own. Also the location seems to be a vacant mall, with vacant houses and highrises next door. Very quiet, but also just weird. Finally, they supposedly had a gym, but it was actually at the other Holiday Inn, which frankly was not worth the trip. A "shared" gym at a nearby hotel really means you don't have one.
Stayed 1 night in Jul 2017
Dear Guest, Thank you very much for choosing Holiday Inn & Suites Nanjing Qinhuai South and sharing your feedback with us. As the first international brand hotel in Nanjing Future Network Town, Holiday Inn Nanjing Qinhuai South Suites offers stylishly modern accommodations. Each room is equipped with Samsung 42/48 inch flat-panel TV, Philips Fidelio SoundBar home theater, Philips 3D blu-ray high-definition DVD player, JBL audio system, equipped with FM/CD/USB/Bluetooth docking and Iphone 5 and above interface, Multi-function telephone for apple and android mobile phones charging, Satellite channels and high-speed Internet access (Ethernet and wireless). We will try our best to provide you a comfortable stay here. Bu we must apologize for the confusing location of our new hotel opposite the road. It will grand open in Aug, 2017. We looking forward your coming back to Holiday Inn & Suites Nanjing Qinhuai South. Best regards,

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of the bestes
It has been a great experience in this Holiday Inn Nanjing Qinhuai South Suites.
Dear Guest, It is our great pleasure and honor to welcome you to our hotel. Thanks so much for your feedback about our hotel.We believe we share the same standards worldwide of Holiday Inn, we provide all the necessary facilities, clean and comfortable rooms, warm and friendly, caring and thoughtful services. We hope you can stay with us again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Just stayed for one night for business trip in Nanjing. Hotel was clean and modern and right next to shopping complex, so quite convinient. Only downside was that it wasn't the easiest place to find.
Dear Guest, Thank you for choosing Holiday Inn Nanjing Qinhuai South Suites. Close to metro line 3, seamless joint with Nanjing Beltway, Shuanglong Avenue, Airport Expressway etc., 20 minutes driving from Nanjing Lukou International Airport and Nanjing South Railway Station, Holiday Inn Nanjing Qinhuai South Suites is equipped with convenient geographical position and transportation. Hotel also connect Nanjing Sasseur Outlets Art Plaza, including catering, shopping and entertainment facilities, and close to Nanjing Gingko Lake Park, Niushou Mountain, Fang Mountain, General Mountain, Jiulong Lake and so on. We hope this would not deter you from choosing Holiday Inn Nanjing Qinhuai South Suites again in the future. We look forward to welcoming you back to our hotel again. Thank you! Sincerely,

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotels seems very new and the room was in good condition. The breakfast buffet offered a range of foods, staff were friendly and helpful and it was easy to order a taxi and it always turned up on time. The hotel is near to the airport (25 minutes?) and convenient for the Southeast University Jiulonghu campus and ìs right next door to an outlet mall. It's only disadvantage is that it is a long way from the city centre.

10/10 Excellent

Lansing, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with excellence services and comfy room
It was a very good hotel I must say. Good location accessible by metro, if you are taking train or flight. Very high level cleanliness and comfortable room, good mattress and pillows, well equipped with phone charges, speaker and the toilet was also equipped with Kohler electronic bidet. Register yourself as IHG member, you will also get a free welcome drink. Love their staff, very friendly and good efficiency. Will stay again if happen to be in Nanjing again.
Breakfast place
International breakfast
Comfortable room

10/10 Excellent

Donna, Nanjing, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Rooms and Location
This was my second time to stay at this hotel. It is outside of town, but next to a mall with lots of food options. The cost for the room is a great deal. It is at a subway stop, so it is convenient to get back into town.The rooms are big and amazing with all the amenities. We did have a terrible time during check-in. We had booked rooms with some other friends who also came into town. We arrived at 4:30pm to check in, but did not get our last room until 10:30 at night. They were understaffed and because of the holiday the hotel was booked full. It took a long time to get the rooms cleaned and turned around. The staff was friendly, they just needed more staff.

10/10 Excellent

Dar, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch luxury
The staff was helpful and friendly. The rooms are gorgeous and comfortable beds. The bathroom was the most amazing. Unbelievably cool!

10/10 Excellent

YUNG

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
太晚去了,員工太冷淡
Stayed 2 nights in Feb 2024
Response from Holiday Inn- Nanjing Qinhuai South suites on 14 Mar 2024
尊敬的宾客,感谢您选择入住南京上秦淮套房假日酒店,对于您在评论中反馈的问题酒店管理层非常重视,并已与酒店服务部门沟通,酒店会不定期对员工业务进行培训和考核,也非常欢迎您提出具体的问题和意见,以便酒店有针对性的予以改善。如您在入住期间发现任何问题,欢迎与酒店大堂经理联系,酒店将第一时间给予您最满意的解决方案。再次欢迎您的光临!

10/10 Excellent

YEONSOO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2024

10/10 Excellent

BUMHYUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋습니다
Stayed 28 nights in Oct 2023

10/10 Excellent

Hyeonaug

Stayed 28 nights in Oct 2023

10/10 Excellent

Hyeonwoo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great.
Stayed 1 night in Apr 2023

10/10 Excellent

YONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭入住体验
套间为两室一厅的格局,适合全家带小孩入住。 酒店服务人员热情,服务到位,各种要求都能得到及时的响应,值得点赞。
Stayed 1 night in Apr 2021

10/10 Excellent

JUNSU

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

ChienMing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間書桌採光建議
在桌子上看書或是使用筆電光線不足,建議房間內新增檯燈
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
홀리데이인 괜찮네요
숙소 좋았습니다
Stayed 4 nights in Nov 2019

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
コンビニエンスストアが近くにあればいいと思いました。
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
整體舒適又整潔,房間很大,服務員的態度很好,對名顧客的需要貼心,地點周邊有商場也有食肆,跟機場的距離也不會太遠,整體上滿意。
Stayed 2 nights in Apr 2019

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿~ 추천해도될듯..
일단 넓다. 부담스러울 밀큼 넓다. 가격대비가성비 갑인듯.. 조식 메뉴도 비교적 좋다..
Stayed 2 nights in Jan 2019

10/10 Excellent

Seung Gun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel experience
Conveniently located in Nanjing, it was very handsome and comfortable hotel. The room was huge and clean. It was very quiet and comfortable. The breakfast buffet was excellent as well. If you go to Nanjing, you should try this one. Wifi was a bit slow.
Stayed 2 nights in Oct 2018

10/10 Excellent

Per Gunnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel !
I live in hotels 200 nights every year, so I know what I am talking about. Check in was really nice, the staff are wery nice and helpful. The rooms are perfect and a little extra ! This is the best hotel I have stayed in !
Stayed 9 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再次入住
房間很大很舒適,有獨立廚房及洗衣機,很方便喔
Stayed 1 night in Sep 2018

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

KUO-HSIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
nice location
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

10/10 Excellent

Sui Yan Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境優美
第二次來南京 目的賞花入住 2-6/4 2018 五天旅程十分滿意 揀選此酒店原因就是周邊環境優美 商店食店多選擇 大型outlets 應有盡有 地鐵(秣周東站)步行8分鐘左右 十分方便 唯一小小缺點酒店大門隱蔽 應加強指示路牌 酒店設施良好乾淨 喜愛六樓早餐位置舒適 🌿☘️🍀 員工有禮貌 特別讚揚灰色制服女員工🅰️ 下次再來一定再次入住

8/10 Good

Sze man gigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整体很好,只是地点偏远,出外游玩不方便。周边也没有太多餐厅。
Stayed 3 nights in Jan 2018
Response from Hotel Management on 28 Jan 2018
亲爱的宾客,感谢入住南京上秦淮套房假日酒店,并与我们分享此次入住体验。酒店地处南京市江宁区,交通便捷,紧邻地铁三号线秣周东路站,与绕城高速、双龙大道及机场高速无缝对接,同时距离南京禄口国际机场、南京南站仅20分钟车程。从酒店出发,步行即达南京砂之船奥特莱斯艺术商业广场,餐饮、购物、娱乐等设施一应俱全,可以最大限度地满足您工作、休闲的需求。再次感谢您的惠顾,我们真诚期待您下次继续入住南京上秦淮套房假日酒店,尽享欢乐旅程!

10/10 Excellent

kjell sigve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nanjing, fantastisk sted
Fantastisk hotell, med et vanvittig stort outlet kjøpesenter i 5 etasjer tilknyttet, med også sjukt mange gode spisesteder
Stayed 3 nights in Jul 2017
Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Holiday Inn Nanjing Qinhuai South Suites is located in Nanjing Future Network Town, close to metro line 3, seamless joint with Nanjing Beltway, Shuanglong Avenue, Airport Expressway etc., 20 minutes driving from Nanjing Lukou International Airport and Nanjing South Railway Station, Holiday Inn Nanjing Qinhuai South Suites is equipped with convenient geographical position and transportation. Hotel also connect Nanjing Sasseur Outlets Art Plaza, including catering, shopping and entertainment facilities, and close to Nanjing Gingko Lake Park, Niushou Mountain, Fang Mountain, General Mountain, Jiulong Lake and so on. We hope you will visit us again. Sincerely,

8/10 Good

William Wai Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Area nearby a little quiet, but hotel is excellent
Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us. As the first international brand hotel in Nanjing Zijin (Jiangning) Technology Incubation Special Park, Holiday Inn Nanjing Qinhuai South Suites offers stylishly modern accommodations. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,