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"We got upgraded to a premium room and it was wonderful! Convenient and quiet."

"Excellent hotel with very friendly and exceptionally helpful staff. Getting around was very easy and convenient. We had a very comfortable stay and would happily stay here again."

"Room was really comfortable and had really good sleep for the 2 nights I was there. Hotel is near the subway and next to a 24 hour supermarket so very convenient. Did not have their breakfast though as it was pretty basic and there were 2 highly rated breakfast places nearby - very few options but very good options so all good. If the quality of all JR hotels is like this, I am staying in JR hotels from now on."

"Nice stay. Location in a great spot to see all of the sites and the room was good size. Super nice staff and the breakfast was really good. Definitely would stay there again. "

"Lovely hotel and staff. Spotlessly clean and comfortable room. Good location near Sanjo station."

"A wonderful hotel. I wish we had stayed at this chain throughout other stops on our trip. The onsen, free laundry, and food contribute to the overall genuine experience."

"We found many hairs on the bed Except that everything was great"

"The breakfast was awesome! The staff gave us a better room after we informed them that the A/C is a bit noisy."

"The place is very very clean. There is someone cleaning everyday. They also have a hot bath area where you can go and relax. If you love the sauna or hot tub you will love this. The breakfast was awesome, they had pastrami duck and steam duck dumplings. Staff are very friendly and quick to help. I am from New York I am use to the Hilton and this place beats the Hilton in every aspect of the hospitality industry. If I am ever in Japan or anywhere I will be sure to seek this Hotel out. I forgot to mention I stayed at 2 of them 1 in Tokyo and the other in Kyoto and I had the same experience at both. Great Hotel with great people."