Hotel Keluarga di Naperville

"We have stayed at the Hotel Arista before and enjoy it. It is a solid hotel, in a safe and easily accessible area. The beds are not what you would expect from this level of a hotel, but they don't deter us from staying there. We will definitely return."

"It was a great experience! Me and my girlfriend got the queen bed room with the jacuzzi. Everything was very clean, and the staff was incredibly nice! The only thing sort of bad was that the sinks drain was broken, it was plugged and wouldn't unplug, so we used a old debit card to "pry" it open just so it would drain. The shower also didnt spray water, it was sort of light sprinkles. Otherwise, it was a great experience, and will book again sometime!"

"Old, damp, plumbing issues, unreliable staff"

"Nice and clean room, comfortable bed, breakfast was ok - nothing special, would admit I liked the coffee there."

"Room was dirty and run down. Staff was horribly rude if you need assistance and tv didn’t work but they wouldn’t move us or fix it"

"Great to get to downtown Naperville Safe place By the Naperville police department"

"This was by far the poorest Best Western I’ve stayed at in terms of cleanliness and overall service. The rooms were not clean, especially the bathrooms, and I even found spiders in my room. During our four-night stay, housekeeping only cleaned my room once. I saw them cleaning the other rooms beside me but they would skip my room. We were traveling as part of a wedding group, yet the front desk initially tried to place me on a different floor from the rest of my family, claiming there were no...

"Breakfast was fantastic."