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Reviews of Gateway Motor Inn

3 out of 5
Gateway Motor Inn
146-152 East St, Narrandera, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 42 out of 94 reviews" "
Rating 8 - Good. 39 out of 94 reviews" "
Rating 6 - Okay. 12 out of 94 reviews" "
Rating 4 - Poor. 0 out of 94 reviews" "
Rating 2 - Terrible. 1 out of 94 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked unit,plenty room even shower was open and big ,air con powerfull n quiet , there restaurant food was very good and was tasty / surprised me ...parking i was at back safer than street,also undercover. Only problem tv had no sound ,guy came in 5 mins was fixed ,happy happy .....
Stayed 1 night in May 2024

10/10 Excellent

Jan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the desk was lovely, the rooms were clean and comfortable. Good quality tea and coffee, and the shower was awesome. Have stayed before and would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Joanne

Travelled with family
Lovely pool and poolside area in a great location in town makes this a great overnight spot to stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent for solo "little old lady" traveller, Thank you for your wonderful hospitality.
Stayed 1 night in Mar 2024

10/10 Excellent

Josephine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Bed very comfortable. Restaurant was good and staff very friendly. Parking was a bit tight.
Stayed 1 night in Mar 2024

8/10 Good

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great
Stayed 1 night in Mar 2024

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service and clean room. Thank you!
Stayed 1 night in Mar 2024

8/10 Good

Monique

Travelled with family
It was ok for an overnight stay. Close to Coles within walking distance.
Stayed 1 night in Feb 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Liittle things matter. Lady at desk is concerned about well being of their guests.
Stayed 1 night in Feb 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andrew and the team are very friendly & helpful. Great pool, restaurant and right in the main street, handy to everything. Bed was very comfy and bathroom has a big shower. Interior of the room was a little dated but it all works. Would stay again if overnighting. 😃

10/10 Excellent

Gurmeet Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed stayed here.
Stayed 1 night in Jan 2024

8/10 Good

William

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the friendly atmosphere convenience & location. Rooms & bedding very. comfortable & clean. Bathroom needed attention . Tiling grimy & needs sanitizing with urine smells around toilet.
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We did not like the tiny bathroom, no ventilation and not suitable for 4 people.
Stayed 1 night in Jan 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and room was ready by 2pm. The location is good as it is close to shops and club and pub for dinner. The room had a fridge, TV, split AC, etc.
Stayed 1 night in Jan 2024

8/10 Good

Shannan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy with stay but could only get 2 channels on TV'
Stayed 1 night in Jan 2024

8/10 Good

Con, Manly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023

10/10 Excellent

Jeffrey, Renmark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little Gem…was really easy to find and had great location. A great little offer they have is a free Laundry for guest, which is just so helpful and was great to be able to use this without having to find a place to go. Appreciate that big time. Beds comfy, amenities great, had the basics, microwave, fridge so was really good.

6/10 Okay

Richard

Manager was helpful, premises were tired
Stayed 1 night in Nov 2023
Response from Andrew on 6 Dec 2023
Thanks for your review. Our team tried hard to ensure room is clean and comfortable, staffs are friendly and helpful, our food is the best in the town, and what else are you expect according to what you paid.

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing service & lovely receptionist. Room was great and clean. Thank you.
Stayed 1 night in Nov 2023
Response from Andrew on 6 Dec 2023
Much appreciated and looking forward to welcome you again.

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Andrew on 6 Dec 2023
Thanks

8/10 Good

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Pleasant , good value for money. Restaurant served friendly wholesome food. Great stop on a long trip - only criticism,the lounge was dusty but we just really ate and slept .
Stayed 1 night in Oct 2023
Response from Andrew on 6 Dec 2023
Much appreciated and looking forward to welcome you again.

8/10 Good

Gordon

Travelled with family
Liked: Staff & service
Adequate and well priced
Stayed 2 nights in Oct 2023
Response from Andrew on 6 Dec 2023
Much appreciated and looking forward to welcoming you again.

10/10 Excellent

Ian

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good condition and very convenient. The Manager was really excellent in ensuring that our stay was very good.
Stayed 1 night in Sep 2023
Response from Andrew on 6 Dec 2023
Much appreciated and looking forward to welcome you again.

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice comfortable room and good service and restaurant.
Stayed 1 night in Oct 2023
Response from Andrew on 6 Dec 2023
Much appreciated and looking forward to welcoming you again.

6/10 Okay

Sharon

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean, but is a little run down and in need of updating
Stayed 1 night in Oct 2023
Response from Andrew on 10 Oct 2023
Thanks for your time to review. The updating is ongoing and we have changed all bed sheets into snow white and provide microwave, dish and cutlets in the room. and also, improved cleanness.

8/10 Good

Libby

Stayed 1 night in Sep 2023
Response from Andrew on 6 Dec 2023
Thanks

8/10 Good

Stuart

It was very quiet, our room was very comfortable would stay again
Stayed 1 night in Sep 2023
Response from andrew on 1 Oct 2023
Thanks and we are looking forward to welcoming you again.

10/10 Excellent

Shane

Stayed 1 night in Sep 2023
Response from Andrew on 1 Oct 2023
Much appreciated and looking forward to welcoming you again.

2/10 Terrible

Ian

Travelled with partner
We had terrible neighbors who where screaming and shouting, in particular the verbal language was so bad we left. I did not want to stay in this motel. Went and found another motel
Stayed 1 night in Sep 2023
Response from Andrew on 19 Sep 2023
We feel so sorry for the terrible neighbors next to you. the lady has removed by Policy after we called local policy force and will not allow to back any more. To be fair, It should not the fault of motel, as we can control other human's behaviors and we are the victim as well. The lady damaged 2 TV sets in the room.

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice relatively quiet motel.
Stayed 1 night in Sep 2023
Response from Andrew on 13 Sep 2023
Much appreciated for your support.

6/10 Okay

Mark

Liked: Cleanliness, staff & service
disappointing to see the smoke detector had been removed from the room.
Stayed 1 night in Aug 2023
Response from Andrew on 13 Sep 2023
feel sorry for some guests removing the smoke detector with noticed motel staff, we have replaced new one in the room. Thanks.

6/10 Okay

Graeme

Stayed 1 night in Aug 2023
Response from Andrew on 19 Sep 2023
Thanks to stay with us.

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy
Stayed 2 nights in Aug 2023
Response from Andrew on 13 Sep 2023
Much appreciated for your support.

8/10 Good

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful, the food in the Restaurant was good and not pricey
Stayed 1 night in Aug 2023
Response from Andrew on 13 Sep 2023
Much appreciated for your support.

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Andrew on 13 Sep 2023
Much appreciated for your support.

10/10 Excellent

Jason

Stayed 1 night in Jun 2023

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay - quiet and clean
Stayed 1 night in Jun 2023

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Amusingly small but perfectly adequate :-)
Rooms are a bit small and dated. The bathroom in my room was so small the door wouldn't close with the toilet lid down! Similarly, the "laptop deskspace" was taken over by the microwave oven, Despite these amusing details the rooms were clean, and I was only really there to sleep. The bed was comfortable and it was within walking distance of a few eateries, with a Subway around the block.
Stayed 1 night in Jun 2023

10/10 Excellent

karen

Stayed 1 night in May 2023
Response from Andrew on 7 Jun 2023
Much Appreciated and looking forward to welcoming you again.

10/10 Excellent

Travis

Stayed 1 night in May 2023

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but adequate. Friendly staff including their beautiful dog 🐕 ❤️
Stayed 1 night in May 2023
Response from andrew on 13 May 2023
Thanks for staying with us,

10/10 Excellent

Kristie, Glenmore Park

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & spacious room, easy parking, friendly staff.
Stayed 2 nights in Apr 2023

8/10 Good

Peter

Stayed 1 night in Apr 2023
Response from Andrew on 7 Jun 2023
Much Appreciated and looking forward to welcoming you again.

8/10 Good

Wiesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Good shower. In Main Street … handy to everything.
Stayed 1 night in Apr 2023

6/10 Okay

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Andrew was very welcoming. The room was very clean although pretty dated. Other guests very noisy during the night which was not great for sleep.
Stayed 1 night in Apr 2023
Response from Andrew on 7 Jun 2023
Much Appreciated, it is mean a lot for me. We are looking forward to welcoming you again.

8/10 Good

Judy

Travelled with family
Liked: Staff & service, room comfort
A Pleasant little Country Town
One Night Stay, The room was small, 1 queen bed and 1 single bed took up most of the room. Old complex, Walk in Shower, No kitchenette, just Tea & Coffee, Microwave, small bar fridge. Restaurant just next door.
Stayed 1 night in Mar 2023
Response from Andrew on 7 Jun 2023
Thanks to stay with us. The kitchenette is under the microwave in the drawer. we are looking forward to welcoming you again.

8/10 Good

Maria

Stayed 1 night in Mar 2023

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close, convenient, and excellent service. The shower was cold.
Stayed 1 night in Mar 2023
Response from Andrew on 5 Apr 2023
Thanks for your feedback, the hot water tank is at other side of building, and need wait for a while to let hot water coming through, specially, in cold morning. thanks for your understanding.