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Hotel Saltos del Paine

3.0 star property
Mountain retreat serves up hearty breakfast buffet to fuel hiking adventures, with restaurant dining that satisfies after a day of exploration

Choose dates to view prices

Hotel Saltos del Paine, near magnificent mountains, welcomes travelers with a breakfast buffet and restaurant. Guests connect via WiFi in common areas, while helpful staff offers tour assistance and luggage storage. Visitors appreciate the convenience of the 24-hour front desk.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Housekeeping
  • 24/7 front desk
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About this property

Hotel Saltos del Paine

  • Property highlights
  • Hotel Saltos del Paine provides amenities, such as a free breakfast buffet and a restaurant. Stay connected with free WiFi in public areas.
  • Other perks at this hotel include:
    • Free self-parking
    • Luggage storage, smoke-free property and concierge services
    • A front desk safe, tour/ticket information and a 24-hour front desk
  • Room features
  • All guest rooms at Hotel Saltos del Paine offer amenities, such as safes.
  • Other amenities include:
    • Bathrooms with shower/bath combinations
    • 23-inch flat-screen TVs with cable channels
    • Free infant beds, heating and daily housekeeping

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Policies

Check-in

Check-in time starts at noon

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Saltos del Paine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Saltos del Paine?

Self-parking is free at this property.

What time is check-in at Hotel Saltos del Paine?

Check-in begins at noon. After-hours check-in is not available.

What time is check-out at Hotel Saltos del Paine?

Checkout is at noon.

Where is Hotel Saltos del Paine located?

Situated in Natales, this hotel is steps away from Última Esperanza Fjord and History Museum. Costanera and Puerto Natales Casino are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 11 out of 55 reviews
Rating 6 - Okay. 11 out of 55 reviews
Rating 4 - Poor. 2 out of 55 reviews
Rating 2 - Terrible. 0 out of 55 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Staff was friendly and helpful. Room was comfortable and breakfast was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, property conditions & facilities
The room was clean and comfortable. The staff were outstanding which is what made the stay so great.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. High recommend.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Richard

Staff was very courteous and friendly. Very little cultural and language barriers
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities
Room was clean. Service was friendly and helpful. Breakfast was simple with eggs, toast, cereals, yogurt, juice, coffee, tea. Only problem was the bathtub was slippery so we put a towel in the tub. Good value
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Patagonia

Great place to stay in Pto Natales. Staff very friendly, good location.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to access downtown, near of restaurants, and access the tours selected. Staff was great they always willing to help.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Nikunj

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean hotel. Nothing fancy but looks like a family owned business. The staff was extremely friendly and helpful.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Phong

Liked: Cleanliness, amenities, property conditions & facilities
6am breakfast for those hiking O or W circuit. Holding your luggage during your hike. Call taxi for you in the early morning to the bus station to Torres del Paine.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, very friendly
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

John Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly hotel minutes from the centre.

Friendly, family run enterprise. Lzte check in handled well. Eating recommendations well offered. They even sorted out my Chilean Sim card!
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

Rob

Liked: Staff & service
The staff was great, the elevator was not working, the room was clean and comfortable. I was a little concerned about the door lock not being very secure. WiFi worked fine. Breakfast buffet was okay, staff made scrambled eggs for us. The location was good, couple blocks from water and couple blocks from dining.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff, convenient location. Would recommend to anyone staying in Pueto Natales for a Torres del Paine adventure.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Michelle

Liked: Cleanliness
This hotel was very spartan in their amenities. The room was bare. The bed tolerable but the pillows were not very comfortable. This hotel was overprice for what was offered.
Stayed 1 night in Jan 2026
Verified

8/10 Good

José María

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Central location in town. Staff is so great. Really went out of way to help
Stayed 3 nights in Nov 2022
Verified

8/10 Good

Kenneth

Liked: Cleanliness
Room was clean, but old with some wear & water damage
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, easy and accommodating check-in, great room! Very happy!
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Ashwini

Liked: Property conditions & facilities
Location
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is run by a professional and delightful family.Clean and organizes comes with my sincere recommendation
Stayed 9 nights in Jan 2023
Verified

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A sort of weird layout with having to walk through the restaurant to get to the pool, but it has everything you need. It’s sort of far from town but we had a car so that was not a problem. Staff was very friendly.
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

MADHURA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness
Overall the place was good but the amenities are few. In room coffee is not available. E we’re in between seasons so the in room temperature was warm. The window did open so there was minimal control over the room temp.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

babubhai

Liked: Cleanliness, staff & service
Property is dated
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Pushpa

Liked: Cleanliness, staff & service
Did not have fans very hot
Stayed 2 nights in Feb 2024