Search Luxury Hotels in New Haven

"Clean room & excellent staff! The VIP drink ticket is only for bottled water or coffee/tea - that’s a bit disappointing. Before you could use it for any drink. I still recommend the hotel - conveniently located, friendly staff, and clean rooms."

"Room was decent however the bathroom and tub and floor tile especially were dated and OLD. Thank goodness it was just one night - could not step into that bathtub. Fri night- highway traffic was noisy so rooms definitely could use sound proofing. Do not recommend staying. Lobby and breakfast areas were nice. "

"Beautiful property. Attentive staff. "

"I reserved a room for two with a king size bed non smoking room. We were first put in a room with 1 pillow and a full size bed. Fridge on the floor TV didn't work that was a smoking room . I went back to the desk was told all they had left was a queen size bed. We got moved there and it was worst then the first. Room dirty, no end tables by the bed no outlets to charge our phones, fridge on the floor, tiles missing in the bathroom, toilet seat wasn't even the correct fit. Toilet ran all night long. The entire place was down right dirty and run down. Parking was limited. The "glass building" we were first sent to felt unsafe and there was no deadbolt on the door for us to even lock. Staff was not helpful at all during the check in and acted like I was the problem when I returned wanting the room I originally reserved."

"Good choices. Healthy options. "