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Reviews of Maison Pierre Lafitte

2.5 out of 5
Maison Pierre Lafitte
108 Roosevelt Way, New Orleans, LA

Reviews

8.0

Very good

Rating 10 - Excellent. 50 out of 115 reviews" "
Rating 8 - Good. 29 out of 115 reviews" "
Rating 6 - Okay. 20 out of 115 reviews" "
Rating 4 - Poor. 12 out of 115 reviews" "
Rating 2 - Terrible. 4 out of 115 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Noah

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Malinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely come back to hotel. Everything is in walking distance. Staff was friendly and accommodating.
Stayed 2 nights in Feb 2024

10/10 Excellent

Janie

Stayed 2 nights in Feb 2024

10/10 Excellent

Katie

Liked: Amenities
It’s very comfortable and private
Stayed 2 nights in Jan 2024

6/10 Okay

Aaren

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The rating for this property is a bit deceiving. The actual room was pretty dingy and I was thankful we were only staying one night. Any longer, I would have looked for alternative accommodations. Everything needs some updating, especially the carpet and the furniture, but bathroom and sheets seemed clean. Staff was very friendly and helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Ptricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Liked: Staff & service, property conditions & facilities
Very close proximity to Bourbon St and Orpheus Theatre. Hotel room was clean and nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Steve

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm someone who's AuDHD (autistic and ADHD) for context. We chose this place to stay because it was super close to the building where a show we were going to see was. The hotel itself was really nice. Comfortable and clean. My only complaints: 1. The water starts running at room temp after five minutes of showering, 2. Three of the four ceiling fan light bulbs were broken (not too big of a deal for me, but maybe for others), 3. They tell you to keep the noise down after 10pm, but the bar connected to the hotel sure doesn't. The area around the hotel was very, very loud, very overstimulating for me (AuDHD). The room is fairly sound proof, but it was difficult to sleep until the bar finally died down... After 10pm, as mentioned. Overall, I'd give this place a 7/10. Would be a very nice hotel if it weren't for the area it's in, specifically the super loud bar.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Lafitte Mananger on 29 Sep 2023
Dear Jessica, We are delighted that you enjoyed your time with us and hope to see you again!Cheers!

2/10 Terrible

Ashley

Stayed 1 night in Sep 2023
Response from Lafitte Mamanger on 29 Sep 2023
Dear Ashley, We are sorry we missed the mark with your stay. We'd love to know more about your experience with us so we can make adjustments for future guest experiences. Cheers!Lafitte Manager

4/10 Poor

SANTANA

Travelled with family
Liked: Cleanliness, staff & service
Didn’t like stairs to bed, also hvac unit was at the head of the bed so really noisy
Stayed 2 nights in Jun 2023
Response from Front Desk on 4 Aug 2023
Thank you for your feedback! We do respect and encourage our guest comments. We sincerely apologize that your experience was less that top notch. We do hope you enjoyed the rest of your trip none the less and we hope you have some great memories from New Orleans. We are making necessary improvements to the property and are hoping you come back to stay on your next trip to NOLA!

8/10 Good

Monica

They have repairs to finish. They are in a great location. Staff was kind. Parking was $40 a day.
Stayed 1 night in Jun 2023
Response from Lauren on 13 Jul 2023
Thank you for your feedback! We are glad you enjoyed your stay and hope you come back to stay with us on your next trip to New Orleans!

4/10 Poor

Crystal

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very pleasant and friendly. There was hallway access to a wrap around balcony that was very neat. The things I did not like prob outweighed the good though….it was hot at night as the ax never seemed to fully cool the place off. The ac unit was in the wall hidden behind a curtain at the head of the bed. It was VERY VERY loud. We did not get much sleep because of this. There were a few dead cockroaches in the unit and in the hallway. Great they were dead but still it freaks me out. The shower just kind of hung and did not spray out. They did tell me they would fix this upon check out.
Stayed 1 night in May 2023
Response from Lauren on 17 Jun 2023
Thank you for your feedback! We are glad you enjoyed your stay overall! We are woking hard to make improvements to the property as well as cleaning measures! Please consider coming back to stay with us on your next trip to NOLA!

2/10 Terrible

Hannah

Stayed 3 nights in Apr 2023
Response from Jennifer on 25 Apr 2023
We never want a guest leave disappointed. If you have time to provide any feedback, please feel free to contact me here, or privately. Thank you

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was kind of surprised when walking through the door to the front desk. It was linens piled up everywhere and not like any front desk I’d seen anywhere but the girls were very nice & checked us in with no problems. The room was great with a sitting room, bathroom & bed room! Everything was clean and I loved the high ceilings in this old hotel. Our concert was across the street so it was really convenient.
Stayed 1 night in Mar 2023
Response from Jennifer on 12 Apr 2023
Thank you for sharing the love! Warms our hearts to hear your kind feedback about our staff and we are so happy you loved your room! Hope the concert was amazing!

8/10 Good

Tracy

Stayed 1 night in Mar 2023
Response from Jennifer on 12 Apr 2023
Thank you!

10/10 Excellent

Kathy, Jena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room!! Staff were very helpful. Great location. Would definitely stay again
Stayed 2 nights in Mar 2023
Response from Jennifer on 12 Apr 2023
Hi! We LOVE that you loved our location and accommodations! Thank you for taking the time time to provide your feedback. We hope to see you again soon!

6/10 Okay

Rachel

Travelled with partner
Great location right on Canal Street! Hotel doors were locked when we tried to check in early. Walls were paper thin! I could hear everything that was happening in the next room. It was good enough if you’re wanting to a bed and shower.
Stayed 1 night in Feb 2023
Response from Jennifer on 12 Apr 2023
I'm am sorry to hear of the inconvenience about trying to check in early. We will make a point to connect with you prior to your next stay so we can better accommodate you! Happy to hear you liked the location!

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing old hotel
Response from Jennifer on 9 Apr 2023
Thank you for the wonderful review!

10/10 Excellent

Tanya, Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it! Had the New Orleans charm. Awesome balcony view of Canal st.

4/10 Poor

Anne

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I would call this a 'boutique hotel'. It's situated just off Canal street, with various restaurants, pharmacies, etc within easy walking distance. Unfortunately, we did not enjoy our stay. Main issues: - When booking on Expedia, checkin was listed as 3pm and checkout 11am. Once booked, hotel said 4pm and 10am, with extra charges for being early or late. - Hotel front doors were permanently locked, with a code required to enter. Hotel said they would provide in advance, but we did not receive it. So upon arrival, we had to wait for another guest to enter so we could get in. - Hotel seemed to be run by a small skeleton staff. There were not always someone at front desk. We were given various phone numbers to call if we needed something. But we were from out of country and did not have roaming, so this was not a good option. - We found the hotel overall dingy and not well maintained. Carpet and some furniture stained. Bathroom vanity was loose. Bathtub stained. Various doorknobs loose. That said, bedding and towels seemed clean. - Hotel is across from at least one late-night establishment. Our room was facing the street and we heard yelling, etc until late at night. We paid $500 CAD for one night, presumaby because we stayed during a busy season. But overall, we did not feel we got good value for money spent. Would not stay here again.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Room in N.O.
Was an amazing room. Super close to Bourbon street. Would totally go back!!
Stayed 1 night in Dec 2022

10/10 Excellent

Lekicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Home Atmosphere. Quaint and Secure
Apartment-style accommodations that has an old home-like atmosphere. Quaint and secure. I’ll definitely stay here again.
Stayed 1 night in Dec 2022
Response from Cidni on 21 Dec 2022
Thank you for your kind review. We are glad that you enjoyed your stay with us at Maison Pierre Lafitte! We look forward to your next visit.

6/10 Okay

MELBA

Travelled with group
Liked: Staff & service
The staff was nice and helpful. We would have felt more comfortable with staff on premises 24/7. The place could use some updates. It would have been nice if there would have been counter space in bathroom. Carpet needs to be replaced badly. Both carpet and wooden floors were grimy. Overall it was ok for a 1 night stay and it was convenient as we were attending a concert at the Orpheum across the street and parking was just across the street. Had a bit of Nola ambience with the brick walls.
Response from Cidni on 21 Dec 2022
We appreciate your notes. Luckily, we do currently have plans to do updates- starting with carpets and flooring! Hopefully, we can have that in order before your next visit to the Orpheum!

6/10 Okay

Taneka

Travelled with family
Stayed 3 nights in Nov 2022

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very characteristic to New Orleans, not your typical hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Maison Pierre Lafitte on 31 Oct 2022
Thank you so much for your stellar review. We, here, at Maison Pierre Lafitte are delighted to know that you enjoyed your stay with us!

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neal was wonderful. I also really like the room and location. We had some issues with the cable and internet, but that was an issue in the area. Overall, a great experience and I plan to return.
Stayed 3 nights in Oct 2022
Response from MPL on 21 Oct 2022
Thank You so much for your review!! We love Neil as well and I can assure you it was his pleasure!! Sorry about the cable/internet issue...it was in fact an area outage, so we hope it didn't cause you too much trouble. Please come back and see us soon and thank you again for choosing us as your place to stay while in NOLA!!

8/10 Good

Dylan

Liked: Cleanliness, property conditions & facilities, room comfort
Solid Hotel Right on Canal St
The good: Right on Canal St and wraparound balconies allow for good views and sights. Just a couple blocks from The bad: No on site parking. Being right on Canal St, be prepared for a lot of noise. Not the hotels fault, but if you want to be where the action is, prepare to hear the action.
Stayed 1 night in Oct 2022
Response from MPL on 21 Oct 2022
Thank you, so much for your review. Although we do not have on site parking we are lucky enough to have 2 garages just a half a block from our from door...and yes Canal St can definitely get noisy so we hope it didnt disturb your rest too too bad. We thank you for choosing us as your place to stay while in NOLA and hope to see you again soon!!

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll be back often!
Stayed 1 night in Oct 2022
Response from Neil S on 12 Oct 2022
We'll be glad to have ya!!!

8/10 Good

Wallace

Stayed 1 night in Sep 2022

10/10 Excellent

Marguerite

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We book this hotel whenever we go to New Orleans. We love the old time feel with modern amenities.
Stayed 3 nights in Sep 2022
Response from Neil S on 14 Sep 2022
Ms Marguerite, Thank you so much for the great review. Our goal is for it to feel like a home away from your home!!! Until next time!!!

10/10 Excellent

Ryan E.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Best Regards, Maison Pierre Lafitte Family on 9 Jun 2022
Thank you for choosing Maison Pierre Lafitte! We strive to create the best experience for our guests and are thrilled you enjoyed your stay. Hope to see you again in the near future.

8/10 Good

Sara

Travelled with family
Liked: Staff & service, amenities
Convenience, polite staff
Stayed 2 nights in May 2022
Response from Best Regards, Maison Pierre Lafitte Family on 10 Jun 2022
Thank you for choosing Maison Pierre Lafitte! We are very happy you enjoyed your stay and we appreciate your time in reviewing our hotel.

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was amazing. I came in earlier than expected and they had some of their staff go out of their way to get my room ready and allowed me to check in 6 hours early. Hotel is conveniently located, staff was friendly and helpful. There is a very nice little bar attached to the hotel which I enjoyed very much.
Stayed 4 nights in May 2022
Response from Best Regards, Maison Pierre Lafitte Family on 10 Jun 2022
Thank you for choosing Maison Pierre Lafitte! We strive to create the best experience for our guests are thrilled you enjoyed your stay

6/10 Okay

Julio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Everything was good except for the AC not working properly
Stayed 1 night in May 2022
Response from Best Regards, Maison Pierre Lafitte Family on 4 May 2022
Thank you for your review. Please accept our apologies in regard to your air conditioning. All air filters have recently been replaced so to alleviate any future issues. We do hope you enjoyed your trip, and you have some great memories from New Orleans. Regards, Maison Pierre Lafitte Family

6/10 Okay

Paul

Travelled with group
Liked: Staff & service
Room not ready until 445pm.
Stayed 1 night in Apr 2022
Response from Best Regards, Maison Pierre Lafitte Family on 4 Apr 2022
Our apologies for any inconvenience. We had 17 rooms to clean between 10a-4p and it is almost next to impossible to do and have them done up to our standards for our guests. We do hope you enjoyed our beautiful city and will return in the future.

2/10 Terrible

Tony

Travelled with family
Disliked: Staff & service
Bad experience
Stayed 1 night in Feb 2022
Response from Best Regards, Maison Pierre Lafitte Family on 31 Mar 2022
Please accept our apologies that your experience was less that top notch. We do hope you enjoyed the rest of your trip none the less and we hope you have some great memories from New Orleans. We do respect and encourage our guest comments. If you might consider staying with us in the future, we can ensure you a comfortable stay. Regards, Maison Pierre Lafitte Family

6/10 Okay

Verified traveller

Travelled with family
If you like antique this hotel is for you. Still use a key for door. Room was big had a spiral staircase to a loft that had a queen bed. Overall needed updates.
Stayed 1 night in Feb 2020
Response from Reservations on 18 Feb 2020
Thank you for taking the time to review the hotel. Our hotel was built in the 1840's and the owner purposefully decorates in older New Orleans styles. This includes antique armoires, tables, lamps, photos and lithographs of famous New Orleanians. Our units are made to make guests feel at home rather than a non-descript hotel

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably priced and located in a very desirable area of downtown New Orleans.
Stayed 1 night in Jan 2020
Response from Nick on 21 Jan 2020
Thanks for the nice review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Reservations on 21 Jan 2020
Thank you for choosing Maison Pierre Lafitte! We are glad you enjoyed your stay. Guest comfort is our #1 priority

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great alternative to nearby hotels
great location, the room was clean and had a very historic vibe. The balcony wrapped around two sides of the building and overlooked Canal St. I'd recommend this hotel again, especially for couples
Stayed 1 night in Dec 2019
Response from Reservations on 17 Dec 2019
Thank you for choosing Maison Pierre Lafitte! We are very happy you enjoyed your stay and we appreciate your time in reviewing our hotel.

10/10 Excellent

Marguerite, Gulf Shores, AL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the French Quarter feel of the hotel, very quaint, clean and the rooms had a living room area and kitchenette. Would definitely book again.
Stayed 2 nights in Oct 2019
Response from Reservations on 11 Nov 2019
Thank you for choosing Hotel Maison Pierre Lafitte! We are happy you enjoyed your stay and thank you for the review!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Reservation on 9 Oct 2019
Thank you for choosing Maison Pierre Lafitte! We are glad you enjoyed your stay and are looking forward to serving you again

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Reservations on 9 Oct 2019
Thank you for staying at Maison Pierre Lafitte! We look forward serving you again

8/10 Good

Elton

Liked: Staff & service, room comfort
Great location
Great location. Not a huge room but plenty of space. Comfortable bed.
Stayed 2 nights in May 2019

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back.
Amazing,loved the location. Service great.
Stayed 2 nights in Jan 2019
Response from Reservations on 29 Jan 2019
Thank you for choosing Maison Pierre Lafitte! We look forward to serving you again

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Reservations on 6 Nov 2018
Thank you for choosing Masion Pierre Lafitte! We hope you come again