Hotel Hilton Hotels di New Port Richey

"They promised me a beachfront view, but really all I got to see is AC unit"

"The bottom line is, the room and view on the 5 th floor was very nice, however it quickly turned into a nightmare. A roach showed up on the bed, and then it scattered. We contacted the front desk and they acted as if it wasn’t a big deal. “Well we can send security up there to get it”… We were then moved to the 3rd floor with a terrible view and a completely “section 8” type looking room. The hotel customer service should be ashamed of themselves. We were not offered anything for our...

"Requesting the airport shuttle was seamless, and they arrived promptly for pickup. The property was exceptionally clean and well maintained, creating a comfortable and welcoming environment. The staff were friendly, professional, and attentive, always willing and eager to answer any questions I had and ensure a pleasant stay."

"Very outdated and old hotel"