New York hotel guide. Pestana Group hotel in New York, New York

"Friendly staff, clean room, Times Square literally down the street & so much more! Definitely going to book another stay for the near future!!"

"Yes"

"Bar & lobby was beautiful, friendly staff & kept clean !"

"This was a busy location but the staff was efficient and friendly. The lines were handled promptly and the accommodations were excellent. "

"Great service "

"Never saw the staff. But always clean."

"Always great to come back to the Lotte NY Palace for our annual Veterans Day weekend trip. We’ve stayed here for the last four years and will continue. The hotel is in a great location. The double beds seem larger than normal and are comfortable and the rooms are large. The service is always outstanding. A little disappointed that Troubles Trust was closed but was happy walking up to Rarities. See you next year!"

"My daughters and I were very happy with the room. We were really happy that we were able to check in early so we could freshen up before going to our first Broadway show at 2. The staff was very pleasant and even when busy with the chaos of checkout-they were attentive to everyone. "

"The staff were very friendly and charismatic. "