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Quality Inn

2.5 star property
Start your day with a hot breakfast, then enjoy a workout in the fitness center or catch up on work at this welcoming hotel.

Choose dates to view prices

Comfort Inn Newport News/Williamsburg East offers convenience and hospitality. Guests enjoy a breakfast buffet, dry cleaning, WiFi, a fitness center, and a relaxing fireplace. The staff consistently earns praise for their helpful service.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room
The current price is Rp1.093.168
Rp1.274.848 total
includes taxes & fees
25 May - 26 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Frequently asked questions

Is Quality Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Quality Inn on 25 May 2026 start from Rp1.093.168, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn?

Extended parking is free at this property.

What time is check-in at Quality Inn?

Check-in start time: 3 PM; check-in end time: 2 AM. Late check-in is available during limited hours.

What time is check-out at Quality Inn?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Quality Inn located?

Located in North Newport News, this hotel is 2.1 mi (3.4 km) from Lee Hall Mansion and 2.7 mi (4.3 km) from Newport News Park. Fort Eustis and Bounce House are also within 6 miles (10 km).

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Reviews

Reviews

7.4

Good

7.6

Cleanliness

7.6

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 294 out of 818 reviews
Rating 8 - Good. 227 out of 818 reviews
Rating 6 - Okay. 126 out of 818 reviews
Rating 4 - Poor. 83 out of 818 reviews
Rating 2 - Terrible. 88 out of 818 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
I was traveling for and was able 2 get a room and get checked in easily by friendly staff and the room was clean
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, quiet and safe. Very clean and comfortable room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very quiet and very friendly staff!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, neat and reasonably priced.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great! Awesome accommodations and the room was just what we needed. We are looking forward to staying here in the future!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Evette

Liked: Amenities
Clean and friendly staff
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very friendly rules were clean beds super comfortable however, after the mid or morning shift, the overnight stuff seems about between this hotel and the red roof across the parking lot
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Disliked: Amenities
Good breakfast, friendly staff, safe, and affordable.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Cody

Liked: Cleanliness, property conditions & facilities
Great spot in an isolated location
Stayed 1 night in May 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good basic clean room
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Great place it’s clean very friendly only thing I’d add is I wish the breakfast was better
Stayed 2 nights in May 2025
Verified

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

Extremely close to Ft. Eustis and friendly staff.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kristie

Very clean. Great customer service
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mustafa

Liked: Cleanliness, property conditions & facilities, room comfort
Reception guy was very friendly. Breakfast is good dorn
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kiela

Liked: Cleanliness, staff & service, property conditions & facilities
Area is not as appealing and not much around...was not able to get a check-in prior to 3pm which was a bit depressing but room was clean and quiet. I definitely would consider staying again.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Gregory

Disliked: Cleanliness, staff & service, property conditions & facilities
Room had bugs.....staff was limited.....parking was good......gym very small and limited...no one used it.....dining terrible and was told on booking they have continental breakfast but instead just a very limited selection.....not worth the time to eat there
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

rodney

Liked: Cleanliness, amenities, property conditions & facilities
One of the door handles in the spare bedroom was broken besides that the facilities were outstanding!! The staff went above and beyond to ensure our stay was perfect!! We will definitely be back!!
Stayed 1 night in May 2025
Verified

6/10 Okay

Toby

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is very old. You’ll find rooms that are outdated. Paint chipped and old. But the bed was comfy and clean. So if you want beauty and modern this is not your place. If you don’t care about modernity and sleeping outdated motel then this is fine. Front desk folks own the place. They were friendly!
Stayed 1 night in Oct 2025
Verified

6/10 Okay

James

Disliked: Amenities, property conditions & facilities
Staff was polite and professional. Hotel was dated but decent. No breakfast.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed at this hotel and we loved it. Nice quiet and clean.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Debra

Disliked: Amenities
Easy to park. Musty in rooms. Rooms clean with old curtains, furniture.Breakfast consisted of mini muffins, toast, waffle, cereal and coffee. No jelly, syrup, butter - very disappointed. Staff worked b/w hotels across from each other. Not always at front desk. Fair / adequate for price but ok to sleep and shower. Probably won't stay again or recommend.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to both Busch Gardens and Colonial Williamsburg. We found it easy to visit both locations from this motel.
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, Clean and appropriate cost
Stayed 2 nights in May 2024