Resor di Nongsa

"The room was dirty and neglected, chair on veranda broke when I sat in it, doors did not close properly so mosquito and large red ants came in at night, bathroom had electricity plug next to shower so not safe to use, kitchen did not have utensils to cook a meal. Check in was 3 not 2 as on confirmation. Receptionists were dismissive and unhelpful, breakfast was of poor quality and lacking in choice, fresh coffee had to be paid for at breakfast it was not included as told at check in. The hot...

"Very good, all staff, place, and their service excelent. Will come back for sure"

"I actually like everything: clean, beautiful, with a lot of entertainment for kids as well as adults. Nice sea, very clean and not too shallow. Good food, kind and helpful staff. Kids club is quite big and there are a lot of activities. Shella from kids club is amazing with kids! Aysa and Desi ( sorry if I my spelling is wrong) are very kind and nice with kids as well. Can’t wait to come back when everything around the resort is finished and spa is open. Still even now the resort is really...

"🌟Our family had an absolute blast at Natra Bintan! 🌟The resort is incredibly family-friendly, and the staff are wonderfully polite and helpful. We signed up for the kids' activities package at Treasure Bay—as hotel guests, we got a 20% discount, which is a fantastic deal since the vouchers can be used anytime during the stay. The dining was a highlight and there’s a great variety of delicious options. We highly recommend this resort and will definitely be back in the near future! 🏊‍♂️✨"

"Feels like living in our own home with excellent views and soulful walks around A 24/7 convenience store with more food options will be nice to have"

"Excellent service level"