Norikura Plateau hotel guide. Independent hotel in Norikura Plateau, Matsumoto

"Wonderful stay in a historic lodge in the middle of the national park. Highly recommended!"

"We took the Hida from Nagoya and as soon as you exit, it is a shoe 5-minute walk to your right. The check in was through a kiosk and staff was there to assist if needed. After checking in, the staff explained all of the features of the hotel including the barefoot policy, the onsen and the included nightly ramen service. Our room was spacious with a tea service container on the table. The amenities included a double and single bed, refrigerator, makeup area for my wife, a television (never used while we were there!), and a very nice bathroom. The onsen on the 13th floor had a waiting area with public men’s and women’s onsens along with three private onsens. Also on the 13th floor was a laundry room with two washers and two dryers. Washing was free and the dryer cost 100Y for 20 min. The hotel was very close (10 min walk) to the old town and the daily Miyagawa outdoor market. An amazing hotel that I’d recommend 100%!"

"Great location and service!"

"Excellent service, clean rooms. Amazing private onsen pools. Fantastic experience at our first Japanese hotel."

"The guesthouse was absolutely gorgeous and in a stunning part of Japan. We rented a car in Matsumoto and used the guesthouse as a base for visiting Kamikochi. The hotel is bright and cheery. The rooms are a generous size. The futons comfortable. Perhaps the best thing of all was the private onsen. The dining options around are a little limited- very few are open at night. There are more soba lunch options but we were out walking. We went to both Abbey Road and Springbank which were fine. "

"Booked to stay here for an authentic Ryokan Onsen experience on our Japan holiday. This was our first time at both a ryokan and an Onsen so we don’t have an awful lot to compare it to on those aspects. However, the positives of the hotel were that the staff were very friendly and happy to help. They spoke a small amount of English and were happy to try to assist when needed. We were greeted in the car park on arrival and a member of staff helped carry our bags to the check in desk. All of the onsens were very very good, we tried both the private outdoor one, and the mixed bathing one, both had good views and were clean. The negatives were that the hotel is dated and doesn’t seem to have been renovated since the 70s/80s (ripped fabric on furniture, wallpaper peeling off, stale smell in rooms and corridors). There are areas that are closed down which would have been nice to use, and there was no bar to purchase drinks after dinner, only a vending machine. The interior had cobwebs throughout the property, and the outside patio areas had not been cleaned, and tables and chairs had not been wiped down. The outdoor pool also had leaves in it and didn’t look very clean. Overall we feel feel we had a very mixed experience and probably wouldn’t return. "