Houseboats in Norte de Aralar

Enjoyed local walks, the market in Tolosa and the understated luxury and comfort of the hotel. Food superb: real culinary experience

Nice clean room, helpful staff, in a great location

I had the most incredible time a the Hotel Zenit Convento and was really sad to go. Everything from check in through to check out was seamless and the staff extremely kind and accomodation. We really couldn't fault the room. It was beautiful, well presented. The only complaint I had to be fair though was the lack of accessible TV in English, and attempting to cast was also not too possible. I guess this is a non-issue anyway when you;re visiting San Sebastian, you'll want to be out and about...

Everywhere was spotless with a visible team of cleaners always keeping on top of the detail

Everything was perfect. The welcome, the arranging of transfers, the rooftop bar, the service. The room was incredible. Comfortable, superb beds, fridge, Aircon, view, bathroom (especially the toilet!). Location couldn't be better. It was a festival on our last night but the hotel thoughtfully provided ear plugs. The soundproofing of the windows was excellent anyway. A pinnacle of hotel experiences.

I booked this hotel simply because it was the only 5 star in San Sebastian, which was close to Mugaritz Restaurant, where I had booked a lunch surprise for my husbands birthday. The hotel, and indeed San Sebastian, turned out to be the stars of the trip. Mugaritz was lovely but this hotel is absolutely one of the best we have ever stayed in. We stay in top quality hotels all over the world, but this seriously is up there with them, without any of the fuss, arrogance or ego! We would stay...

Beautiful hotel close to the city

Very good location. Lovely staff. Would recommend

Not only was the location perfect, The staff were friendly knowledgeable and helpful. Their attitude was relaxed but make no mistake everything about this hotel is excellent. The rooms are comfortable and the bathroom is almost like an amazing suite in and of itself. I have never seen a shower room bigger than this outside a spa.

Warm welcome and great location for exploring tolosa!

Excellent extremely modern and comfortable hotel situated in open countryside wothin a 20 minute walk from historical centre, tapas bars etc.. Free underground parking. Wonderful breakfast. Very highly recommended.

We really enjoyed our stay at Room Mate Gorka Collection in San Sebastian. It was a great location not far from the old town. Really wonderful and friendly staff who provided useful recommendations. The rooms were really clean and had everything we needed. We also enjoyed their bar/restaurant and breakfast. Highly recommend.

The staff are really friendly with a great sense of humour. Rooms are very comfortable. Situated a little out of town, the surroundings are very restful. Vented of San Sebastián is a short bus ride.

Great hotel in wonderful pristine condition. Spotlessly clean. Good, powerful shower in a large marble bathroom. Each room is dedicated to a particular figure in the movie industry. Pleasant and efficient staff. We lunched at the restaurant, which was extremely good and at a reasonable price. The hotel is located adjacent to bus stops which are frequent and take you conveniently to the old town and theme park.

Very clean room and around the hotel. Members of staff very welcoming and polite, went above and beyond. Great facilities and parking is free during the night from 8pm and 8am

Gorgeous hotel on the waterfront - the most impressive in Saint Jean de Luz, with a nice (simple) spa. The staff are the highlight - effortlessly efficient & totally capable - from the (handsome) door men to the amazing receptionist, capable maids & talented masseuse. The whole hotel was immaculately presented, including the room. My only disappointment was that the room was far too hot without the window open, and much too noisy with it open. So I didn’t sleep as well as I could have. This was...