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Phoenix Inn Resort

3.0 star property
Hotel with 2 restaurants, steps from Revolution Rail Co.

Choose dates to view prices

Photo gallery for Phoenix Inn Resort

Bar (on property)
1 bedroom, desk, blackout curtains, iron/ironing board
Terrace/patio
Seasonal outdoor pool, pool loungers
Reception
North Creek's Phoenix Inn Resort offers relaxation and recreation with a sauna, firepit, two restaurants, free WiFi, outdoor entertainment, garden, and easy access to a coffee shop and local attractions like Revolution Rail Co.

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pool
  • Pet-friendly
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Executive Room

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Free bottled water
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite

Executive Suite | 1 bedroom, desk, blackout curtains, iron/ironing board

Executive Suite

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Free bottled water
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Single Room

1 bedroom, desk, blackout curtains, iron/ironing board

Junior Single Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Free bottled water
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Room

1 bedroom, desk, blackout curtains, iron/ironing board

Deluxe Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Free bottled water
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Executive Townhome

1 bedroom, desk, blackout curtains, iron/ironing board

Executive Townhome

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Free bottled water
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Free bottled water
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room

Highlights

Air conditioning
Heating
Mini-fridge
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Free bottled water
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed
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About the area

Map
307 Main St, North Creek, NY, 12853

What's nearby

  • Revolution Rail Co. - 2 min walk - 0.2 km
  • North Creek Depot Museum - 2 min walk - 0.2 km
  • Tannery Pond Community Center - 10 min walk - 0.9 km
  • North Creek Ski Bowl Town Park - 16 min walk - 1.4 km
  • Gore Mountain Ski Resort - 5 min drive - 6.1 km

Restaurants

  • ‪Stewart's Shops - ‬3 min drive
  • ‪Kelly's Good Eats - ‬8 min drive
  • ‪Cafe Sarah - ‬5 min walk
  • ‪Log House Restaurant and Pub at Garnet Hill Lodge - ‬15 min drive
  • ‪Sporty's Iron Duke Saloon - ‬12 min drive

About this property

Phoenix Inn Resort

Hotel near Revolution Rail Co.
Located close to North Creek Ski Bowl Town Park and Blue Line Outdoor Center, Phoenix Inn Resort provides a terrace, a firepit and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and an outdoor entertainment area.
Additional perks include:
  • A seasonal outdoor pool, along with sunloungers
  • Free self-parking
  • Tennis courts, a vending machine and coffee/tea in reception
  • Bike parking, 3 meeting rooms and a lift
  • Guest reviews speak highly of the helpful staff
Room features
All guest rooms at Phoenix Inn Resort feature thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and free bottled water.
More conveniences in all rooms include:
  • Baths or showers, hairdryers and shampoo
  • 42-inch flat-screen TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and highchairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free secured self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Things to do

  • Bicycle storage
  • Bicycle tours
  • Health club
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • Tennis

Family friendly

  • High chair
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Proposal/romance packages
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Firepit
  • Garden
  • In a state park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 22 December 2023 to 1 March 2024 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of USD 35 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Gala Dinner on 31 October per adult: USD 2

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit

We should mention

The seasonal pool will be open from May to September

Property is also known as

Phoenix Inn Resort Hotel
Phoenix Inn Resort North Creek
Phoenix Inn Resort Hotel North Creek

Frequently asked questions

Does Phoenix Inn Resort have a pool?

Yes, this property has a seasonal outdoor pool.

Is Phoenix Inn Resort pet-friendly?

Yes, Phoenix Inn Resort allows dogs (limit 1 total) with a maximum weight of up to 35 kg per pet. There's a fee of USD 35 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Phoenix Inn Resort?

Self-parking is free at this property.

What time is check-in at Phoenix Inn Resort?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Phoenix Inn Resort?

Checkout is at 11:00 AM.

Where is Phoenix Inn Resort located?

Situated in a state park, this hotel is within 1 mi (2 km) of Revolution Rail Co. and North Creek Ski Bowl Town Park. Blue Line Outdoor Center and Gore Mountain Ski Resort are also within 6 mi (10 km).

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Phoenix Inn Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 169 reviews
Rating 8 - Good. 57 out of 169 reviews
Rating 6 - Okay. 20 out of 169 reviews
Rating 4 - Poor. 15 out of 169 reviews
Rating 2 - Terrible. 11 out of 169 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda, Brewer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room, quiet stay
Stayed 1 night in Jul 2022

10/10 Excellent

Michael J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very friendly and liked the location.
Stayed 2 nights in Aug 2022

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was fabulous as was the food
Stayed 1 night in Oct 2022

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
The place was great. Amazing stay. Amazing gym. Everything went smooth and perfect.
Stayed 1 night in Oct 2022

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, property conditions & facilities
Everything things was amazing. very kind people :)
Stayed 1 night in May 2023

10/10 Excellent

Susan T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Some issues with the room overall loved it.
Stayed 1 night in Aug 2023

2/10 Terrible

Jim

Disliked: Staff & service, property conditions & facilities
Horrible stay! Would not stay there again
Stayed 1 night in Nov 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Place was decent, but a bit dated, nice bar, hot tub not working. Hotel employees worked hard to provide the best service and were extremely freindly.
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Just okay

Beds were very uncomfortable. The hot tub did not have hot water- it is really just a spa tub which was very disappointing. Room was spacious. Great location. Staff was friendly.
Stayed 1 night in Jul 2022

8/10 Good

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were very nice and clean! No microwave in the rooms, had to use it in a common area and the restaurant was cozy and great food but they were understaffed and had to wait a long time for the food. The bartender did a excellent job of trying to work the bar and serving tables at the same time but Managment should of had more employees knowing it was a holiday week. Thanks Dianna for being so nice to us!

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place, POOR Check-In policies & no contact #

Staff and location are wonderful. The building is a bit dated and needs some upkeep. The rear stairwell door on the ground level jammed and was difficult opening to exit. The CHECK-IN WAS POOR and only salvaged to a non-frown by the friendliness of staff. The hotel policy is strict on arrival time, but then the number provided to contact the hotel for check-in DID NOT WORK.
Stayed 2 nights in Feb 2023

4/10 Poor

David

Disliked: Staff & service, amenities, property conditions & facilities
The hotel does not provide any services. There’s no breakfast available. Rooms are not cleaned during your stand, even after repeated requests. They didn’t have sufficient staff to provide dinner at Trappers.
Stayed 3 nights in Feb 2023

2/10 Terrible

Kelly

Liked: Staff & service
Disliked: Amenities
I was overcharged. I have called twice with messages left and no one is responding to me. There was no breakfast on site, although when I booked, it said there was. Although we received vouchers for a place nearby, they weren't open. Two quick showers maximum before no more hot water.
Stayed 3 nights in Feb 2023

4/10 Poor

asha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Hotel is beautiful but upon arrival we have learned that breakfast is not available (continental breakfast supposed to be part of the package). We had reservations at phonex restaurant but after we arrived for dinner restaurant shot down unexpected at 6:30 pm Saturday. Restaurant or bar did not opened for rest of the weekend either. Ice machine was down too. We have little baby and going out in town for breakfast and dinner was inconvenient. We booked phonex hotel because breakfast was included and restaurant/bar was in the building. Refund was offered to us for lack of breakfast $2. Seriously?! Lights in the grant rooms and outside the building were down too. Just as hotel is not open. Friendly staff.
Stayed 2 nights in Feb 2023

4/10 Poor

Christine

Disliked: Cleanliness, property conditions & facilities, room comfort

Manage your expectations

We were in town to attend a funeral. It is a very quaint inn and was perfect for what we needed during our selection process. It does not fit within the typical service of a normal hotel. We were going to arrive late past the time of the inn closing at 9pm. Megan graciously reached out to make sure we knew how to access our room as there was no one on site. Unfortunately the room was dirty with dead bugs on the window sill. There was no air/heat in the room and made for an uncomfortable night of sleep. There was a portable ac cooler in the room however not set for proper operation. Needed some amenities and didn’t know how to get them as no one was on site- ex. Tissues, extra washcloth as our room only had one.
Stayed 1 night in Oct 2023

2/10 Terrible

justin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Save your money stay elsewhere

Where do I start we’ll from pretty much every amenity advertised not being available no restaurant no room service no working hot tub even the ice machine was out of order. Which on a holiday weekend traveling with young children and elderly and all local restaurants closed not having any room service to feed everyone after a long road trip made things difficult. Then to top it off we had no hot water to bathe or shower anyone. Then when we went to make ice the fridge and ice trays had dirt and bugs in them yuck!! And finally our beds even had hair and dirt and bugs in them. When I addressed this with staff and hotels. Com no one was willing to do anything and there were no other places with available rooms. These things I would come to expect from a flea bag motel at 50$ a night not a 4 star hotel at over 200$ a night. So in conclusion I suggest you save ur money and stay elsewhere. Maybe even find a different company besides hotels. Com to use seeing as they don’t back up and support their own customers or false advertising on what’s posted on there sites
Stayed 1 night in Feb 2023

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Good
Stayed 1 night in Oct 2023

6/10 Okay

Jacqueline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The thermostat only controlled the air conditioner. Heating was with electric fireplaces which were difficult to control. Clearly a summer destination and we were there in October. Would not return.
Stayed 1 night in Oct 2023

8/10 Good

Holly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and management were helpful and responsive. The building is in need of some updating, but staff worked very hard to make our stay comfortable and enjoyable.
Stayed 2 nights in Sep 2023

10/10 Excellent

Johna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you need is located on Main Street staying here is a no brainer!

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities
The rooms and property are more dated than the photos suggest, but the stay was comfortable enough. The desk is unmanned, though they do leave cell numbers for the on-call staff which was effective. You can't really come and go as you please after a certain time, as they lock the front doors, but there really isn't much to do in the area after dark anyway. The room was tidy, mattress was old and springy but the bedding was very fresh. Coffee available in the lobby and in room, with a couple cute restaurants nearby for breakfast. I'd stay here again in a pinch.
Stayed 1 night in Sep 2023

8/10 Good

Leonard

Liked: Amenities
Very nice. Dated. But nice
Stayed 1 night in Sep 2023

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Pool was green and back door was not locked as it said it would be.
Stayed 1 night in Sep 2023

8/10 Good

WAYNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and quiet and clean very nice....
Stayed 3 nights in Sep 2023

6/10 Okay

AZ’s

First experience an unmanned hotel, very quiet, not bad, but stayed for two days, I don't know who can change my towel
Stayed 2 nights in Aug 2023