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"Clean room good breakfast "

"Clean room ease of checking. Lack of plugs near the coffee machine/kettle"

"Great city centre location with high quality breakfast but rooms next to main road very noisy"

"Great situation, everything perfect. Super room "

"Room good. Staff excellent. Breakfast excellent. Bar, reasonable. Expensive and poor beer choice Dinner menu, same every day ☹️"

"Room was a bit dusty the mirror, the lamps and the phone. The sink also had hairs in it when we arrived. Apart from that it was good, spacious room comfy bed fresh towels. Staff was great too very helpful and attentive."

"So this was a game of two halves. The Hotel itself is nice and the reception staff are lovely but thats where it ends. The food is terrible. Overpriced and very poor. My wife had the scampi which tasted like potato croquettes. I had fish and chips and I am not joking when I say the fish was rhe size of a fish finger and the chips were cold and greasy. The bar staff just spent all their time giggling in the corner of the bar and could not have been less attentive if they tried. Everything at the Breakfast was undercooked. Avoid. Terrible. "

"Great place to stay if you have an early flight from Newcastle."

"Lovely hotel on Newcastle quayside, staff were friendly and welcoming, the room was large and comfortable and we had everything we needed. We'd definitely stay here again."