"I surprised that this hotel had a 8.2 rating. The lobby was nice, small but clean. There are stairs, no ramp, to the elevators. Which makes it difficult for getting your suitcases and extras to your room. They have kiosks for checking in and they don't work and only one person working the desk. This created a lot of confusion and a full lobby, which is very small, of people needing help checking in. The room was very small, no closet, no microwave, but did have a mini-fridge. The bathroom did not have a counter and no place to put your things. The toilet is industrial, like in a gas station bathroom and the toilet paper was above your head on the wall. There was only one trash bin in the room with no garbage bag. There is a pretty good restaurant attached to the hotel which was convenient. There is also a little mini market to purchase drinks, very expensive though."