North Shore hotel guide. Independent hotel in North Shore, Hawaii

"Follow through is a problem at this hotel. Room was over the event space, so every night there is loud music below. The matter was brought to the staff at front desk, and I was told they will get me another room, and I never heard back. Restaurants have great food, but service is below average on all. Brought it up to their attention, I was told “thanks for letting us know” Asked to speak to the hotel manager, no one reached out. Followed up again, and they had the food and beverage manager LVM for me. One attempt. Unfortunately, very disappointed with this property. Based on my experience, I can’t recommend this property to anyone. "

"the young man who checked us in that night was awesome!"

"First and foremost, the building looks like it’s condemned and anyone who spends their hard earned money to stay here should be very well aware of that. As for the interior of the unit that is subpar at best be prepared for the fact that there really is not an actual bedroom. It’s a bed that you have no space to walk around. The location is not great either you are quite a ways away from any of the locations a tourist would want to visit. The only reason I give it any stars at all is because of the ocean view."

"This was a perfect place to stay. You walk out the sliding glass doors and are in paradise. It is a short walk to the beach where you have umbrellas and chairs to use. The snorkeling at the bay was unbeatable. We took a trip to Hanauma Bay to snorkel and saw less than we did snorkeling at the villa’s bay. I will never stay anywhere else. Totally worth the money to stay here. "