Northern Australia hotel guide. Rydges hotel in Northern Australia, Australia - New Zealand and the South Pacific

"We stayed at Novotel Surfers Paradise for 3 nights, the beds were horrible and moving around badly and the bottom side of the beds sliding down, after I spoke to the receptions the manager called me and trying to move us to another room and apologised for the issues . The manager was very nice. Also she gave us complementary breakfast as apologised. "

"The rooms were clean and the bathrooms were very nice and modern. The beds were comfortable. Rooms were spacious. The hotel is very quiet and you are hardly aware of others staying in the hotel. The view was a partial city view, that was okay and road noise was a minimum. There was a bar and coffee area, although we didn't use it. The breakfast on the weekends was good. Well stocked and lots of variety. During the weekday, if you were down later in the morning, it was stocked, but the heated items were warm or cold. Location was very good with easy access to public transport and popular food and shopping streets. Criticism - daily house keeping was a minimum and the beds, although made appearrd rushed, sheets not fully tucked in, and corners hanging out still. Not major just loses a sense of top tier accommodation. The second is the crazy price for parking. $40 a day, 15 on Sat and Sunday. Highway robbery. A reduced rate for those staying more than 1 or two nights would be appreciated."

"Rooms are spacious and clean. Staff were very friendly and helpful. Nothing was a problem. Buffet breakfast was very fresh and selection was great. They even have a gluten free station. "

"Great"

"Rooms very small, however have everything you require. Water pressure in shower and taps very poor"

"Lovely view, staff were very helpful and clean room."

"love the service, the decor, the quirkiness. A great weekend get away. Did not need to go anywhere"

"Room hadn’t been cleaned properly as we found clothes from previous travellers beside bed as well as dirty tissue beside bed and towel was smeared with excrement. The lift was being maintained which is fine but our room was right next to the construction meeting point it seemed and the noise was terrible. Couldn’t sit out on balcony at all. Disappointed with stay to say the least"

"Excellent"