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"An excerpt of a letter to the owner... It is with great disappointment that I write to inform you that our stay in unit 3 at Ballantyne Apartments, on Saturday October 13, was very unpleasant. Considering a cleaning fee of $70 was charged to my credit card before arrival, we were dismayed to find that the apartment was not properly cleaned; the bath towels had not all been laundered; there was a brown stain on the toilet seat that looked like faecal matter; multiple strands of hair were...

"Was disappointed in the size of the unit and also the balcony was over looking the neighbours property with scaffolding. The place was clean and beds comfy. The dishes were filthy though. Had to clean mugs and kettle before use, thoroughly. The key situation also has us on edge. It saw us put something at the front door for security. I wouldn’t stay more than one night and definitely not with more than 2 adults and 2 kids. Was very crowded. "

"There was some difficulty finding the property and when found there was another car taking up two car spots causing a problem. This car was still taking up two spots even when we left so the owner was not informed. After some time we found the main office and were given the keys. All good helpful people in the office."

"Their late check in process was easy and well communicated, the place was easy to find and get into. The small apartment was perfect for our little weekend get away"