Northwest Austin hotel guide. KSL Resorts hotel in Northwest Austin, Austin

"The condition of the room was poor…cracks in walls, mold in bathroom, dirty carpet. The room number sign wasn’t even on the door."

"The staff was amazing. Our room was beautiful and very clean. We would definitely come back here!"

"Clean property"

"One of the best experiences I’ve had staying anywhere, the staff were amazing and super helpful and friendly will definitely stay at the Omni in Austin Tx "

"This place is not kept up. Outside looks ratty. They had no hot water when we showed up and we canceled."

"Nice staff. Small room but comfy bed."

"Corner king on high floor was awesome. Clean and spacious. Loved it. Breakfast is actually awesome and included. Will 100% stay here again "

"Loved the location. Walking distance to everything downtown. Pet friendly to the max. Would def stay again."

"I love this place. It's the only place we stay at in Austin. I was a bit discouraged on our last visit. The AC did not work well. Then it was "fixed" but still changed itself to warm temperatures in the middle of the night. It was a bit frustrating. Still like this place though."