Search Hotels Near Nowthen City Hall, Elk River

"Great choice for breakfast items. Staff very professional and friendly. Pool facility in great shape. Clean rooms. Thumbs up. "

"AC thermostat was broken. Lights were not working. Cold coffee and breakfast is so so."

"Staff very friendly! Best beds and pillows ever!! "

"The general smell of the hotel was musty When we walked in the hotel, there was a sign on the front door, saying no visitors welcome at any time that should’ve been our first clue The pool is out of order, the workout room is on order. The laundry room is out of order. Several rooms had signs on the door, saying they were not inhabitable and close for remodeling. Two people staying in our room we got one towel. I went down and asked for a towel and they gradually gave us a second tall. The pictures on their website we’re definitely misleading. What the actual property was. I hope they figure this property out. I would not say here again."

"The staff were waiting and had everything ready for our late arrival. The room was clean and room temp was easy to control. The bathroom was clean and in good condition. The breakfast was basic but most places don't offer it at all anymore. We weren't there for very long but had no issues."

"PROs: Clean room. Time for new carpets in some rooms. Nice breakfast. We like Hampton Inn & Suite properties!! CONs: "

"Ended up having to leave. Unbelievable unprofessional staff at check-in. Arrangement had been in place for us to pay at the property and for a late arrival the evening of check-in, approved that day. Arrived to check in and the room with my name attached had someone else in it with a $200 hold as well. Inquired about getting my name removed with someone else had checked in and was not me- staff said she must not have verified their ID and management would have to approve my name being removed, the staff member briefly left the counter to check the room and refused to give us a different room. She said you won’t be happy here you have to leave. She also did not remove my name from the room when I called the hotels corporate office I was still checked in the next morning. I demanded my name be removed from the room and the $200 hold removed under my name when I wasn’t the person utilizing the room. She said she needed management approval. We had to find another hotel at 11PM that night. Scary to say the least! uncertain we would be able to find another property with an open room so late. Another 10 minute drive to a different chain we got lucky. I filed a police report in case our money is not refunded. I would like to utilize the insurance I paid for, due to the inconvenience and for them not properly checking identification upon check in allowing some random person to be in a room with my name and credit card attached. "

"Very pleasant,good and beautiful.. very clean all the way around.."

"Such a wonderful surprise! We had stayed here before the remodel and were hesitant to return but needed a room for that night at a low cost so we booked it. So glad I did! We will be back! The place is nicely remodeled with great service and amenities."