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Reviews of Knights Inn Oakley

2 out of 5
Knights Inn Oakley
3506 Us Highway 40, Oakley, KS

Reviews

6.2
Rating 10 - Excellent. 27 out of 144 reviews" "
Rating 8 - Good. 30 out of 144 reviews" "
Rating 6 - Okay. 37 out of 144 reviews" "
Rating 4 - Poor. 24 out of 144 reviews" "
Rating 2 - Terrible. 26 out of 144 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Cyra

Travelled with family, Travelled with group
Disliked: Property conditions & facilities
Just okay.
Stayed 1 night in Mar 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Janell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Clean room. Comfy bed.
Stayed 1 night in May 2024

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Check in was easy! Everyone we met in the office was extremely nice!
Stayed 1 night in Dec 2023

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
management is very nice. Family owned. Stayed just one night here for our way to CO
Stayed 1 night in Nov 2023

10/10 Excellent

devin

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was very friendly upon arrival and departure. Our room was a larger room than normal and all 6 of us where comfortable. No bugs, clean and fresh smelling linens. A smaller breakfast but still a good variety of food.
Stayed 1 night in Nov 2023

8/10 Good

Greg

Liked: Cleanliness, property conditions & facilities
With purchasing the room on Expedia, I have no real interaction with the staff, that's why the neutral rating.
Stayed 1 night in Nov 2023

4/10 Poor

Ziggy

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
A disappointing place to stay
When I arrived at the hotel, I originally booked and paid for a smoking room. I asked the guy behind the counter if it was a smoking room & at first he said “no smoking” and I said how I booked a smoking room and then he said “smoking okay”. When I got in my room, I was already smoking realizing there were no ash trays and when I went outside, sure enough…. No smoking signs on the door. Inside my room was infested with flies. I must have killed at least half dozen flies. The previous person who had the room must have left their sun glasses on the table. The guest survey was filled out by previous guest and not replaced for me to fill for my experience. The beds were comfortable. The fan was loud and noisy. Also the room was missing an attachment for the door lock. Not worth coming back again.
Stayed 1 night in Oct 2023
Response from Mike on 1 Nov 2023
Dear ziggy,Thank you for taking the time to write about your recent stay with us. We appreciate your pleasant remarks and will work on addressing the issues you have raised. We look forward to welcoming you again soon. Sincerely, Hotel Manager.

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from Mike on 1 Nov 2023
Dear Bebecca,Thank you for your feedback. Your kind words mean so much to us, and we're pleased to get such great feedback from you. Your comments indicate that we're meeting our goal of serving our guests well. We look forward to welcome you again soon.Sincerely,Hotel Manager

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Mike on 1 Nov 2023
Dear Ronnie,Thank you for your feedback. Your kind words mean so much to us, and we're pleased to get such great feedback from you. Your comments indicate that we're meeting our goal of serving our guests well. We look forward to welcome you again soon.Sincerely,Hotel Manager

10/10 Excellent

Daniel

Business traveller
Super nice beds and bedding will be staying here once a week from now on.
Stayed 1 night in Aug 2023
Response from Hotel Manager on 22 Sep 2023
Dear Daniel,It is a great delight to see 5/5-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

8/10 Good

Gordon

Travelled with family
Liked: Staff & service
Website states "...free parking, a pool, and more." No pool on the premises.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 26 Jul 2023
Dear Gordon,Thanks for the 4-star rating. We apologize for the inconvenience and the discrepancy in our website information. Our team is working to update the website to reflect the accurate amenities available. Unfortunately, we do not have a pool on the premises at the moment. We understand how important it is to provide accurate and up-to-date information to our guests, and we appreciate you bringing this to our attention. If you have any other questions or concerns, please feel free to reach out to our front desk staff, and they will be happy to assist you. Thank you for your understanding.Sincerely, Hotel Manager

4/10 Poor

Roy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was in so much disrepair. Towel bar broken off only the ends remained. The security latch was broken. The door would latch shut unless u used the deadbolt. The pillows were horribly flat.
Stayed 1 night in Jun 2023
Response from Hotel Manager on 30 Jun 2023
Dear Roy,We apologize for the inconveniences you experienced during your stay. It's disappointing to hear that the room was in disrepair and the amenities did not meet your expectations. Your feedback is valuable to us, and we will address these issues to ensure a better experience for our guests in the future. If you decide to stay with us again, we will do our best to provide a more comfortable and enjoyable stay. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager

8/10 Good

Debra

Liked: Cleanliness, room comfort
Knights Inn
Nice Large King Bed
Stayed 1 night in Jun 2023
Response from Hotel Manager on 30 Jun 2023
Dear Debra,Thank you for your comment! We're delighted to hear that you enjoyed the large king bed during your stay. Providing comfortable accommodations is one of our top priorities, and we're glad that the bed met your expectations. We hope you had a restful and enjoyable stay with us, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

4/10 Poor

Fred

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
If it was free it wouldn’t be worth it
Drive past this hotel as fast as you can. It is definitely on the downhill slide. The advertised breakfast never happened. The office was still locked a half hour after breakfast was supposed to start. The towels/washcloths bled red dye. There was a burnt out abandoned truck parked in front of our room. Bottom line don’t stay here
Stayed 1 night in Jun 2023
Response from General manager on 16 Jun 2023
We are really sorry for your inconvenience. One of our customer have incidents we try to help here to support our customer when they don’t have anywhere to go without car. We can’t move the car until police officer or insurance company come to inspect the car. And our breakfast start at 7am-9am. Again Fred I am so sorry for your inconvenience we just try to help when there is no help.

10/10 Excellent

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Hotel Manager on 25 May 2023
Dear Larry,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

2/10 Terrible

Mary, Golden Valley

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Absolutely the worst motel experience I’ve ever had and completely over priced. The pictures do not match the condition of the room we stayed in. The room was freezing and never warmed up. Internet didn’t work. The room was so cold that the light bulb in the bathroom didn’t work until the next morning. I wore two sets of PJs and if I hadn’t had a heating pad with me I wouldn’t have had any sleep. As it was I woke up every two hrs when my pad turned off. I needed a shower but the bathroom was scary. Ceiling tiles were warped, stains running down walls, etc. The owners are very nice and of course told me we should have asked for a different room when after two hrs it hadn’t warmed up. Sure. At 2 in the morning we are going to get out of bed, pack up and move rooms. Sure. This place is so bad that when I was pulled over for a speeding ticket the next morning (for going 8mph over?) the sheriff took pity on us when he found out where we had stayed. Avoid if possible until they have renovated. I wish them luck as they truly are lovely people but we were ripped off. Oh. Breakfast is granola bars.
Stayed 1 night in Jan 2023
Response from Mitul Patel on 1 Feb 2023
We were really apologies for the inconvenience. We are the new owners to working on some changes on property. Next time you will be taken care from our management.

6/10 Okay

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I like the price. Convenience is great. Staff at desk was awesome!!!! Room was clean but the biggest thing was the door lock being broken. Traveling with 2 toddlers. Completely not ok! Safety is everyones first priority or should be!
Response from Mitul Patel on 27 Feb 2023
Thank You for your feedback, We are working on it for some changes. Sorry for inconvenience. Thank YouKnights InnManagement

2/10 Terrible

Cheryl

Response from Hotel Manager on 10 Apr 2023
Dear Guest,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 Okay

Isa

Stayed 1 night in Nov 2022
Response from Hotel Manager on 28 Feb 2023
Dear Isa, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your stay. Sincerely, Hotel Manager.

6/10 Okay

Loy

Liked: Staff & service, amenities, property conditions & facilities
Could have been cleaner. Shower has low pressure but water was hot.
Stayed 1 night in Nov 2022
Response from Hotel Manager on 28 Feb 2023
Dear Loy, Thanks for the stay and the feedback. Your comments are important for us. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon.Sincerely, Hotel Manager.

10/10 Excellent

Miron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was ok, s it supposed to be
Stayed 1 night in Oct 2022
Response from Hotel Manager on 28 Feb 2023
Dear Miron, Thank you for choosing us for your recent stay. It is heartwarming to know from our guests that everything went great. We are looking forward to your many journeys with us. Sincerely, Hotel Manager.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value to rest your head!
The place is old but the room was clean and smelled nice. The bedding was very nice and we had a restful night. If you're looking for a great inexpensive place, I would highly recommend.
Stayed 1 night in Oct 2022
Response from Hotel Manager on 28 Feb 2023
Dear Guest,Thank you for your kind words and recommendation. I'm glad you were pleased with your stay and that you found our hotel to be welcoming and a good value. We appreciate the valuable time you spent in sharing your feedback. We look forward to having you with us again soon.Sincerely,Hotel Manager.

8/10 Good

Julie

Travelled with pets
Liked: Staff & service, amenities, property conditions & facilities
They had a nice fenced in courtyard where I could let my dogs run around a little bit after a very long drive.
Stayed 1 night in Oct 2022
Response from Hotel Manager on 28 Feb 2023
Dear Julie,We appreciate your kind words and wish you a pleasant stay with us in the future. We hope to welcome you back soon.Sincerely,Hotel Manager.

2/10 Terrible

michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
What a dump
The place wasn’t what I expected, the room place to park, it was run down, the outside door to the room wouldn’t lock unless u slammed the door shut, I would not ever stay there again, the continental breakfast was also disappointing shot glass bowl for cereal and no milk, no hot breakfast food, that’s sucks I would not recommend it to anyone for $103.00 i paid I would rather paid $10.00 more and stayed at the days in instead, live and learn.
Stayed 1 night in Sep 2022
Response from Mitul Patel on 15 Sep 2022
We really appreciate for your stay and feedback. When you stay that time we are under reminding. We just upgraded our room. For breakfast it's say continent. It's means no hot breakfast. So sorry for inconvenience

8/10 Good

Ruth

Stayed 1 night in Sep 2022
Response from Hotel Manager on 28 Feb 2023
Dear Ruth,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager.

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good enough for a inexpensive rate
Staff was friendly and the room was clean and adequate. The AC was okay, but I was glad to have a small fan with me. Overall the facility had some age but it was good for an overnight while moving on.
Stayed 1 night in Jul 2022
Response from Mitul Patel on 27 Jul 2022
Thank you stay in at Knights Inn. We are working on some changes, next time when you stop it will be charged. We appreciate for feedback. Thank you 😊 Mitul Patel Knights inn Oakley, KS

6/10 Okay

Roger

Liked: Staff & service
Nothing outstanding, nothing awful
The front-desk staff was friendly and accommodating for my somewhat-late (around 11 pm) storm-delayed arrival. The room was on the first floor and had a front door opening to the parking lot, and back door to the courtyard area with pavilion. My socks had been in shoes all day then got dirty off the carpet. Some peeling paint. Loud neighbor (TV turned up high late at night). Bed was hard and a little noisy, but I slept OK using white noise from the fan/AC. All appliances (fridge, microwave, coffee maker) worked. This was their first-ever morning under new mgmt offering any sort of breakfast, but unfortunately was all carbs, no protein aside from milk.
Stayed 1 night in Jun 2022
Response from Mitul on 27 Jun 2022
Knights inn management We are really appreciate for your feedback. This property just bought 2 months ago and running under new management. Our team working on some changes on property. Next time when you stay you will see lot better room and other facilities. Thank you Mitul Patel Manager Knights Inn

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from Mitul on 6 Jul 2022
Knights INN We really happy to have give us feedback. we also looking to change some thing on over motel. next time when you stay it will be nice then last time you stay. Thank you

4/10 Poor

Brian

Stayed 1 night in Apr 2022
Response from Mitul on 30 Apr 2022
We are working on some changes, New owner just take over this place 2 week ago. We really sorry for your experience. We will try our best to work on your comments

6/10 Okay

James

Liked: Staff & service
Good cheap place to crash for the night.
Stayed 1 night in Apr 2022
Response from Hotel Manager on 19 Apr 2022
Dear James, Thanks for being a guest at our hotel. We are delighted to know our affordable hotel served the purpose of your one night stay. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

10/10 Excellent

Crystal

Stayed 1 night in Apr 2022
Response from Hotel Manager on 18 Apr 2022
Dear Crystal, It is delightful to see 10/10-star feedback. Hope that you had a marvelous stay experience. Our team is very much overwhelmed to see the remark. It is a privilege to host guests like you. Await your next earliest visit. Sincerely, Hotel Manager

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable friendly staff great price
Was a no frills hotel which was perfect for what I needed just a clean comfortable bed to sleep for 7 hours. The price was right and the staff was very friendly and accommodating.
Stayed 1 night in Apr 2022
Response from Hotel Manager on 16 Apr 2022
Dear Barry, Thanks for choosing our hotel for your stay and hope you continue to make it even for your future travels to our area. We are delighted to know our hotel served the purpose of your stay for the price paid, with 7 hours of a sound sleep. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 Good

Dylan

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Kind of janky, but not bad for the price ($40). The room was clean, but kind of run down. If you need a cheap place to stay, this is the one.
Stayed 1 night in Mar 2022
Response from Hotel Manager on 16 Apr 2022
Dear Dylan , We're grateful for the effort you put into writing this review. We're involved in a continuous improvement process and are working to make the hotel better than ever before. We're excited that we usually completely satisfy our guests. We're committed wholeheartedly to exceeding your expectations next time. Reviews play an important role for us, and our thanks are due to you for your efforts. Sincerely, Hotel Manager

4/10 Poor

John

Liked: Staff & service
Disliked: Amenities
They advertise breakfast included. This is a lie. They have no breakfast, not even coffee or tea. What a scam.
Stayed 1 night in Jan 2022
Response from Guest Relations on 22 Jan 2022
Dear John, Thank you for taking a moment to leave us your feedback. We are sorry to hear of any disappointment in our current offerings, and our team will keep your feedback in mind as we move forward. Please allow us another opportunity to exceed your expectations down the line.

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Seriously in needed of renovation and repairs. TV didn't work. A number of the lights didn't work and the room wasn't clean. Staff was friendly but the place is falling apart.
Stayed 1 night in Dec 2021

8/10 Good

Douglas, Dayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A little off the I-70 but worth it. Great deal for the money
Stayed 1 night in Dec 2021

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plus minus
Friendly clerk. They don’t have coffee. Their TV did not work. For the price and really just needing to catch some ax’s it was perfect.
Stayed 1 night in Dec 2021

2/10 Terrible

Jolene

Stayed 1 night in Dec 2021

6/10 Okay

Bonnie

Travelled with family
Liked: Cleanliness
Stayed 1 night in Nov 2021

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
I’d stay here again.
Very old place, but clean and comfortable.
Stayed 1 night in Oct 2021

6/10 Okay

Robin

Liked: Cleanliness, room comfort
the ck in process was easy, but we got to the room and the door latch was missing, so all we could do it lock the door, we did not like that. The room was clean, comfortable...but I didn't sleep well worried about that latch WE checked out very early the next morning.
Stayed 1 night in Oct 2021

6/10 Okay

ADELLA

Liked: Staff & service
Stayed 1 night in Oct 2021

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
This hotel is very clean. The service is excellent, and i would definitely stay here again.
Stayed 2 nights in Oct 2021

10/10 Excellent

Karen S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and quickly efficient desk man. Room was clean and we felt very comfortable. Not fancy, but again, clean and good value.
Stayed 1 night in Oct 2021

4/10 Poor

Yu-Han

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Gave my room to someone else
I ended up cancelling my 3 day reservation after they gave my room away and told me they would have to place me in a room and then move me. I had driven all night, was exhausted, and had to work again later that day.
Stayed 3 nights in Aug 2021
Response from Guest Relations on 24 Aug 2021
We can't apologize enough for the mishap with your reservation. Our team will be spoken to right away to ensure that an experience like yours does not repeat itself. We hope you enjoyed your time in Oakley overall, and we wish you well.

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs a lot of updates
Stayed 1 night in Aug 2021
Response from Guest Relations on 11 Aug 2021
It's regrettable to hear that you felt our accommodations could use improvement; however, we appreciate you letting us know as we are dedicated to guest comfort and satisfaction. As we endeavor towards success, we would love to welcome you back in the future for a stay that exceeds all expectations.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The price was what i expected. Plug by the sink didn't work. Shower heaf had build up, low water pressure. But enough to use.
Stayed 1 night in Jul 2021
Response from sahi on 19 Sep 2021
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback