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"WE LOVED THIS PLACE! Excellent staff, excellent restaurant, excellent location!"

"A great place to stay in Lucerne. It is walkable to the alt stadt area and train station is close. Quiet area despite being downtown. There is a parking garage that makes it very nice to be able to park and unload with your luggage. Friendly and helpful staff. Would stay here again."

"Excellent property / location. They give you free bus passes and free WiFi to walk through the city. They offer a discounted rate to go to the nearby mountain. "

"very clean and best location, train station, pier."

"I don’t usually leave reviews but this was such a great stay. The staff were incredible. They even made me feel special on my birthday with a surprise gesture. I can’t say enough nice things. "

"Front desk staff and restaurant staff were lovely and gave good service "

"The Lobby was very nice and the staff was friendly and helpful. Our room was spacious for three of us and had a cute little balcony. It was close to the water, but not right on it, which we preferred. The price was quite reasonable. There was a beautiful bar area and restaurant. We did not eat there, but we looked at the menu and again the prices were good and the food looked amazing."

"okay"

"Overall very positive experience, reception staff were very attentive and went out of the way to accommodate our earlier check-in. The room was really nice and clean, and we ended up staying in the hotel which was a bonus! Breakfast staff, particularly on Sunday morning, unfortunately did let the staff down, as they came across quite rude and unfriendly. "