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Reviews of Hotel Maira

3 out of 5
Hotel Maira
8-16, Nishiki-machi, Kita-ku, Okayama, Okayama-ken

Reviews

8.4

Very good

Rating 10 - Excellent. 382 out of 965 reviews" "
Rating 8 - Good. 423 out of 965 reviews" "
Rating 6 - Okay. 134 out of 965 reviews" "
Rating 4 - Poor. 17 out of 965 reviews" "
Rating 2 - Terrible. 9 out of 965 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Xuqiang

Stayed 1 night in Apr 2024

10/10 Excellent

Paula

Stayed 6 nights in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was awesome and the cheap or free little snacks were great.
Stayed 2 nights in Nov 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Could have been a bit cleaner.
Stayed 3 nights in Nov 2023

6/10 Okay

Rahat

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Toilet was smelly
Stayed 1 night in Aug 2023

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well.
Stayed 11 nights in Mar 2023

10/10 Excellent

Wai Shun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel and friendly staff
Check in process was very efficient and staff was very friendly.
Stayed 2 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were pleasantly surprised with the meal. The staff were very friendly and helpful. Everything was within walking distance. Snacks in the lobby were nice and the hotel had a cute otter theme. Highly recommended.
Stayed 1 night in Oct 2022

10/10 Excellent

Joshua

Stayed 1 night in Sep 2022

10/10 Excellent

Abhijit

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent
Although the rom size is small but it is ery clean and staffs are also very friendly. They have complimentry drinks and breakfast as well. Overall it was a great experience
Stayed 1 night in Mar 2022

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this place!
Very clean, reasonable price, and with friendly staff. The hotel's sea otter theme is very cute and adds extra charm to the place. I will definitely stay here again on my next trip to Okayama!
Stayed 2 nights in Dec 2020

10/10 Excellent

Lancen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

8/10 Good

Dang

Stayed 3 nights in Mar 2020

6/10 Okay

Donna

Travelled with family
Liked: Cleanliness, staff & service
Fantastic service but room smelled of cigarettes
The hotel was a little difficult to find at first but once you know the way it was easy. The staff were extremely friendly and very courteous. We had a early start and informed them that we would’ve heading out before breakfast started. They set aside some snacks for us to take the next morning which was a lovely touch. They even organized for a package to be delivered to my next hotel when the Post Office was closed. We were so impressed by the amount of hospitality from the hotel. The room itself was spacious for the two of us but the only downside was that the room smelled of cigarette smoke. As a non smoker it was hard to sleep and the deodorizer in the room was utilized all night long. We had a restless nights sleep. If the rooms were not smoky it would have been a very good nights sleep.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Directions (provided by hotel) from train station to hotel were not clear, if not helpful. “Breakfast included “ was exaggerated - only coffee/other drinks and a few pre-packaged breads were offered. Adult-films TV channels were readily available when this hotel presented itself as a family friendly one.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Luke, Vancouver BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience location, it was nice having snack and drinks provided
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Reception staff, location & price great. Room a bit drab & really disliked the very open hard copy advertising (graphic images lying on the table) and access to (just flicking the channel up / down brings you to them) porn tv channels. Really not acceptable.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
It was a comfortable hotel under a certain price range. Friendly staff members and a bit surprised by free drink and ice cream.
Stayed 2 nights in Oct 2019

8/10 Good

Derry, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very friendly and most could speak English well
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2019

10/10 Excellent

Rebekah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staffs. They called other Ryokan to cancel for me due to typhoon
Stayed 1 night in Aug 2019

8/10 Good

Yiu Wah

Liked: Cleanliness, staff & service, room comfort
Good location
Good location, near Okayama Station & big shopping mall. Friendly staff. Room decoration is a bit out. Very simple breakfast with packed buns & free drinks. Valued for short stay.
Stayed 1 night in Jun 2019

8/10 Good

Chi, Vietnam

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall everything is good.
Stayed 3 nights in Mar 2019

8/10 Good

Ee Choo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bright hotel with cute cartoon characters. Have a homely feels.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
smoking section in the lobby was not pleasant as it was next to the elevator so unavoidable.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Friendly
It was a fine budget conscious hotel
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very convenient location close to Okayama station and restaurants. No continental breakfast. Good for domestic customer but not good for family trip and American tourists.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying there while we were in Okayama. We would like to stay there again next time we come back to that area.
Stayed 4 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a small,comfortable hotel. Close to shops, trains and restaurants. Nothing flash, a bit dated but clean and staff were helpful and courteous. The free breakfast was a variety of bread and tea,coffee and cocoa. Thought it strange that even though we requested our room didn’t need to be made up we were left with a bag of clean towels, yukata, etc.hanging on the outside of the door.
Stayed 3 nights in Feb 2019

10/10 Excellent

Artist

Liked: Cleanliness, staff & service
I enjoyed free steamy pork buns and amenities----one I really like is tub water condition tublet ( it's like epsomsalt but it is packaged in one time use)----in the lobby.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance from Okayama JR station, food and drinks available for free by front desk. great hotel for the price paid
Stayed 2 nights in Nov 2018

8/10 Good

Masanori

Value for money is high.
Stayed 2 nights in Nov 2018

8/10 Good

lai, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with coffee machine and snack supply 24 hours. Big Aeon departmental store and supermarket nearby. About 5mins walking to train and bus station.
Stayed 2 nights in Nov 2018

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Stay!
Convenient, comfortable and clean nice place with interesting breads every morning. Front desk service very good, it was raining upon check out and we asked for big trash bag to cover our luggage, the helpful staff gave us 2 big clear plastic bags and cut a slot to cover our luggage with tapes to secure.
Stayed 2 nights in Nov 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great value.
The staff couldn't be friendlier or more helpful. There's always someone at the front desk who speaks English well enough to handle anything. The amenities available in the lobby are wonderful. The location isn't right next to the station, but it's only a 10 minute walk. The bed is larger than what I've found in most single rooms in business hotels, and the room is slightly more spacious. The "washlet" bathroom is a bit dated, but very comfortable and functional.
Stayed 1 night in Nov 2018

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of this hotel were really friendly and went the extra mile. Free drinks and breakfast bread and cakes was a nice touch. Lovely location by the canal too.
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Less than I expected
Sounded like the staff were talking about customers and cracking jokes as they left. The soft drinks were a nice touch, but there was no indication of how often they clean the machine. Also the free breakfast is one choice out of a box of convenience store bread. Bed was ok, and bath was big enough to sit in, but I wouldn’t stay there again myself.
Stayed 2 nights in Nov 2018

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Kieron, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite convenient for the station. Free drinks and bread in the morning is a bonus.
Stayed 2 nights in Oct 2018

10/10 Excellent

ka cheong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpark is out of hotel premise, not closely. Free drink / ice-cream service is excellent.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japan summer holiday 2018
This hotel is a short walk from the JR Okayama train station. Quite a few shops, restaurants are located nearby. The hotel staff were quite friendly and made sure that we were comfortable. The breakfast provided was a good touch. Even though they served the same items everyday, it was still good and adequate. Overall, I would recommend this place for families as well as for business trips.
Stayed 3 nights in Jun 2018

8/10 Good

sy, HKG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly and helpful staff. convenient location which is quite close to JR Okayama station.
Stayed 2 nights in Jun 2018

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Maira
Enjoyed my stay: free ice cream, and bike to ride around the city; friendly and helpful staff
Stayed 3 nights in Jun 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018