Thank you for sharing your honest opinion regarding your stay with us! We do try to advise of construction and have new policies in place to notify neighbors. However, it is sad but construction schedules can change on a dime in this region. We would like to offer our sincerest apologies for the experience you had. We would like to assure you that we try our best to offer our outmost service to be able to provide a memorable stay for all our guests. It is disappointing to see that we were not able to achieve it for you this time.We have taken your feedback seriously and will and improve going forward. With regards the consideration of the neighborhood and surroundings, we are very pleased to hear your concern for our neighborhood. LESTEL NAHA is a member of the official "Local Neighborhood Association" and actively attends Naha City's regular meetings to exchange information and ideas on how to improve the condition of the region. We have a very healthy relationship with the all the entities in the neighborhood and everybody is glad that LESTEL NAHA has become an instrument to invite more visitors into the area. We encourage all our guests to visit the nearby shops (fish, vegetable, flower) operated by the members of our community including the elderly. We are really glad and hope that this comment you gave will encourage more people to come, visit, and support this part of Naha City. We will surely inform everyone in the next local neighborhood association meeting about your concern and goodwill towards our neighborhood. Thank you once again and we look forward to your next visit!

ご滞在いただきありがとうございました！ またのご利用を心よりお待ち申し上げます。

嬉しいお言葉を頂きありがとうございます！また是非ご利用下さいませ！

この度はLESTEL NAHAに、ご宿泊頂き誠にありがとうございました。 イベントの為、遅い時間帯にも関わらず、想定以上に会場内が賑やかになってしまい、ご宿泊の皆さまへの周知や配慮が欠けておりました事、スタッフ一同心よりお詫び申し上げます。 お客様に快適に過ごしていただけるよう、今後イベント期間のショースケジュール等の管理、環境改善に努めて参りますので、今後ともよろしくお願い致します。

ご利用いただき、誠にありがとうございました。 そして、ご丁寧にレビューを残してくださり、ありがとうございます。 お客様の言葉は、とっても励みになります。 Ken様にご滞在いただけたことを、従業員一同とても嬉しく思っております。 快適なお時間を過ごせたようで嬉しく思います。 またお会いできるよう、楽しみにお待ちしております。

On behalf of all the staff at LESTEL NAHA, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed our room. We strive to provide excellent service, and we hope to see you again soon!

On behalf of all the staff at LESTEL NAHA, thank you for taking the time to leave a positive review. We’re especially glad you enjoyed the dormitory type room. We strive to provide excellent service, and we hope to see you again soon!