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Reviews of Best Western Plus Olathe Hotel

2.5 out of 5
Best Western Plus Olathe Hotel
1580 S Hamilton Circle, Olathe, KS

Reviews

8.6

Excellent

Rating 10 - Excellent. 517 out of 1002 reviews" "
Rating 8 - Good. 312 out of 1002 reviews" "
Rating 6 - Okay. 93 out of 1002 reviews" "
Rating 4 - Poor. 49 out of 1002 reviews" "
Rating 2 - Terrible. 31 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Cyndee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! Only downfall was the bed. It sagged in the middle. Otherwise, the rooms were very clean and large. Staff was friendly and attentive.
Stayed 3 nights in May 2024

6/10 Okay

Gabriel

Travelled with group
There was only one elevator and it was slow. The light in the room was low. The beds were pretty good.
Stayed 1 night in Apr 2024

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing
Stayed 1 night in May 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed a slight delay for checkout since the hotel does not allow late checkout.
Stayed 1 night in May 2024

10/10 Excellent

LEROY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet Near places to eat Ample parking Easy access by car
Stayed 4 nights in May 2024

8/10 Good

Robert, Reeds Spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. I would recommend
Stayed 3 nights in May 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in May 2024

8/10 Good

Christine, Antioch

Very convenient for us as we close to our friends wedding
Stayed 2 nights in May 2024

10/10 Excellent

Kendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a great price, would definitely stay there again!
Stayed 2 nights in May 2024

4/10 Poor

Josef, Bartlesville

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked location only. Attention and Service are very bad, and the Rooms are not at all clean and comfortable?
Stayed 1 night in Apr 2024

8/10 Good

Isaac

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some of the breakfast foos needa to be hotter
Stayed 1 night in Apr 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed was worn out
Stayed 1 night in Apr 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options in the area.
Stayed 1 night in Apr 2024

4/10 Poor

Cassandra

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay here, find another place
Stayed 1 night in Apr 2024

10/10 Excellent

Kari

Travelled with family
Liked: Staff & service, property conditions & facilities
Wonderful staff. An easy check-in and check-out. The breakfast had several choice and was different every day.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
Check in staff did not let us know about the amenities-mainly breakfast. Not friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When checking in, there was an error on Expedia’s end, stating we had not paid. I presented the desk clerk with my online bank transactions showing the amount was taken from my account. Rather than making us wait, he quickly gave us our keys and told us that he would contact Expedia but to enjoy our stay. I’m the past, we have had to wait while staff sorted it out or told to contact Expedia ourselves. Very considerate of him as we have two rambunctious children and were tired out. Will book again.
Stayed 1 night in Apr 2024

8/10 Good

Vanita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
everything you need is around the hotel you have a gas station you have Wendy’s you have McDonald’s you have a breakfast area you have the shopping area it’s all nice
Stayed 2 nights in Apr 2024

6/10 Okay

Leonard

Travelled with family
Liked: Cleanliness
Breakfast buffet was nice. Room was at end of the building facing the interstate so needed ear plugs to sleep.
Stayed 2 nights in Mar 2024

2/10 Terrible

Rebekah

Stayed 4 nights in Mar 2024
Response from Sam on 10 May 2024
We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Natalie

Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Stayed 2 nights in Mar 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean. Great breakfast selection.
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Stayed 2 nights in Mar 2024

8/10 Good

Danna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in Mar 2024

8/10 Good

Decli

Stayed 1 night in Mar 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was spotless. It was quiet. Amenities were good too. There is a Wendy’s, McDonalds, Waffle House and gas station next door. Convenient to interstate. Breakfast options were great too. Staff friendly
Stayed 1 night in Mar 2024

6/10 Okay

Kayla

Travelled with family and small children
Nothing to write home about - not overly great but not bad either. Prompt service when I called to ask for sheets for the couch bed.
Stayed 1 night in Mar 2024

6/10 Okay

Larry

Liked: Cleanliness, staff & service
Room way too DARK - needs brighter light bulbs. Bathroom sink is a JOKE, too small and shallow. TV has a max set volume that can not be heard over the loud AC unit.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Shower soap needed refill and needed hand soap replaced.
Stayed 2 nights in Feb 2024

6/10 Okay

Ron

Liked: Staff & service
Disliked: Cleanliness
The place was just average. The halls need to be cleaned as well as the elevator. Generly it just felt like it was run down. The breakfast was good and the room was adequate.
Stayed 2 nights in Feb 2024

8/10 Good

Adam

Stayed 1 night in Feb 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Randall

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakast. Grounds outside had dog droppings from guests, who unfortunately, didnt pickup after their pets.
Stayed 1 night in Feb 2024

10/10 Excellent

james

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and well maintained.
Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Dawn

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here.
The place is filthy and rundown.
Stayed 1 night in Feb 2024
Response from Nicole on 15 Feb 2024
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
As expected
You get what you pay for. Building was ran ok, but old. Strong smell of cleaning chemicals in halway. Breakfast was above average and one of the nicer things about this location
Stayed 4 nights in Feb 2024

8/10 Good

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, easy in, easy out. Very comfortable
Stayed 2 nights in Jan 2024

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great breakfast and pool
When we arrived our reservation had not been confirmed with the hotel from Hotels.com, so we had to wait for almost an hour until it got straightened out. The breakfast was fabulous, the pool was great, the rooms good. Our heater/AC unit only blew air. We reported it and they said it would be fixed, but then it didn't work at all. They accommodated adjoining rooms for us. We would stay there again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast
Nice place with good breakfast. Dennis W.
Stayed 1 night in Feb 2024

10/10 Excellent

Justen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
Not as pictured. On the plus, the bed was very comfy and linens were nice. Furniture is old. No shampoo or body wash in dispensers. Bathroom very small. Sink very small. This place has new carpet and paint but it is still an old hotel that has not been well cared for. Elevator very dirty. For a couple bucks more get a better place.
Stayed 1 night in Feb 2024