Ryokan in Onuma District

"Great customer service, clean and large bath, gorgeous view from the room, and delicious buffet morning and night. I wish I could come back soon! "

"The staff was very nice and helpful, the room was great and the rooftop bath was wonderful."

"Excellent"

"I think very few gaijin go this far out. Some of the communication was difficult but the staff tried really hard and we enjoyed the stay Hard to navigate getting to and from major stations and it snowed one day at end of March Overall I’m glad we did it for the experience to be immersed in Japanese culture. "

"Hotspring was very nice. I didnt stay due to the skiing aspect. But they are well equipped for it. Great quality of food for their breakfast and supper buffets. The staff were very kind even though i dont speak a lot of japanese. "

"Very good place for family vocations "

"Need to walk a distance. Room no air conditioning.. very stuffy."

"Amazing experience in an amazing part of Japan. Highly recommended!"

"The worst experience for check in as they messed up our booking - wrong unit number and code were informed, and it was for another Rakuten stay, not this facility! The facility is new, a huge living & dining area compare to Nasu where we stayed a year ago. Too many huge bugs in the balcony, lots were dead already but not cleaned… narrow parking area and the aisle "