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Sterling Ooty Fern Hill

Properti bintang 4.0

Pilih tanggal untuk melihat harga

Ulasan

7,0 dari 10
Bagus

Fasilitas populer

  • Spa
  • Ramah hewan peliharaan
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
  • Fasilitas bisnis
Harga saat ini Rp977.554
total Rp1.026.432
termasuk pajak & biaya lainnya
22 Jun - 23 Jun
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Properti serupa

Resepsionis
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Ootacamund
  • Spa
  • Termasuk parkir
  • Wi-Fi Gratis
  • Restoran
8.8 dari 10, Luar Biasa, 106 ulasan
Harga sekarang Rp1.943.814
total Rp2.293.701
termasuk pajak & biaya lainnya
21 Jun - 22 Jun
Fortune Resort Sullivan Court, Ooty - Member ITC Hotels' Group
Bandingkan dengan properti serupa

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 19.00
Tersedia check-in tanpa sentuh
Usia check-in minimal - 16

Check-out

Check-out sebelum 11.00
Tersedia check-out tanpa sentuh

Petunjuk check-in khusus

Resepsionis di properti akan menyambut tamu saat kedatangan
Properti ini tidak bisa melayani check-in pada larut malam
Untuk detail selengkapnya, silakan hubungi pihak properti melalui informasi yang tertera pada konfirmasi pemesanan
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis
Untuk mendaftar di properti ini, tamu yang merupakan warga negara India harus memberikan kartu identitas berfoto yang dikeluarkan oleh Pemerintah India; traveler yang bukan warga negara India harus menunjukkan paspor dan visa yang berlaku.

Metode akses

Bellboy atau resepsionis

Hewan peliharaan

Hewan diperbolehkan dengan biaya tambahan INR 2360 per hewan, per malam
Hanya anjing yang diperbolehkan
Maksimal 2 hewan peliharaan (berat maks. 30 kg per hewan peliharaan)
Hewan peliharaan tidak boleh dibiarkan tanpa pengawasan
Hanya kamar tertentu; kamar ramah hewan peliharaan dapat dipesan dengan menghubungi properti di nomor pada konfirmasi pemesanan
Tersedia mangkuk minuman dan makanan dan kotak sampah

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Tempat tidur lipat/kasur tambahan tidak tersedia
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Fasilitas ekstra opsional

  • Biaya hewan peliharaan: INR 2360 per hewan, per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api
Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti

Perlu diketahui

Properti ini tidak memiliki lift

Pertanyaan umum

Apakah Sterling Ooty Fern Hill ramah hewan peliharaan?

Ya, Sterling Ooty Fern Hill mengizinkan anjing (maksimal 2) dengan berat maks. 30 kg per hewan peliharaan. Dikenakan biaya INR 2360 per hewan, per malam.

Berapa biaya menginap di Sterling Ooty Fern Hill?

Mulai 23 Mei 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Sterling Ooty Fern Hill pada 22 Jun 2026 mulai dari Rp977.554, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Berapa biaya parkir di Sterling Ooty Fern Hill?

Parkir mandiri gratis dan parkir valet gratis di properti ini gratis.

Pukul berapa check-in di Sterling Ooty Fern Hill?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: 19.00. Check-in setelah jam malam tidak tersedia.

Pukul berapa check-out di Sterling Ooty Fern Hill?

Check-out pada pukul 11.00.

Apakah Sterling Ooty Fern Hill menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara.

Di mana lokasi Sterling Ooty Fern Hill?

Terletak di Fern Hill, hotel ini berjarak 2 km dari Lady Canning's Seat dan Danau Ooty. Second World War Memorial Pillar dan Muniswarar Temple juga berjarak 2 km saja.Stasiun Ooty Udhagamandalam berjarak 16 menit dengan berjalan kaki.

Dapatkah saya membatalkan reservasi di secara gratis dan menerima refund penuh?

Ya, properti ini menawarkan pembatalan gratis untuk harga kamar tertentu, karena fleksibilitas itu penting! Baca kebijakan pembatalan properti di situs web kami untuk detail selengkapnya tentang pengecualian atau persyaratannya.

Ulasan

Ulasan

7,0

Bagus

7,6

Kebersihan

7,0

Lokasi

7,2

Staf & layanan

7,2

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 19 dari 74 ulasan
Penilaian 8 - Bagus. 23 dari 74 ulasan
Penilaian 6 - Medioker. 13 dari 74 ulasan
Penilaian 4 - Buruk. 11 dari 74 ulasan
Penilaian 2 - Sangat Buruk. 8 dari 74 ulasan

Ulasan

Terverifikasi

10/10 Luar Biasa

Ashwini

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Yes very good
Menginap 1 malam pada bulan November 2025
Terverifikasi

10/10 Luar Biasa

theja

Excellent Service
Menginap 2 malam pada bulan Februari 2024
Terverifikasi

6/10 Medioker

Neha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Food was overpriced and not worth the money, I spent 2800 per person for dinner and still got very bad food. Disappointed w.r.t. food and its pricing.
Menginap 2 malam pada bulan November 2025
Terverifikasi

2/10 Sangat Buruk

RAJESH

Tidak Disukai: Fasilitas, kondisi & fasilitas properti
It's beautiful from outside but horrible inside Staff is useless and hopeless Amenities is very old, drain clogged every single day. Hot water is an issue. Tv not working and power cut anytime
Menginap 5 malam pada bulan Januari 2026
Terverifikasi

10/10 Luar Biasa

RONAK B

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
One of the best Hotels with Best scenic view. Lots of Indoor games along with Adventure sports within Hotel Campus. Manojit was very helpful and very humble. Our food request was well taken care and overall experience was excellent.
Menginap 2 malam pada bulan Januari 2022
Terverifikasi

4/10 Buruk

Hemanth

Tidak Disukai: Kondisi & fasilitas properti

Average stay experience

The choice of room provided to us was very average for the pricing. After spending 10k for a night we expect a balcony at the least. The room was big though. The view from the room was not that great. The kitchen closes at 3 pm with limited food options, taste wasn't great either.
Menginap 1 malam pada bulan November 2022
Terverifikasi

2/10 Sangat Buruk

Himani

Disukai: Kebersihan
Tidak Disukai: Staf & layanan, kondisi & fasilitas properti
The services was pathetic. Most of the area was booked for private parties so we couldn't go anywhere. It was like staying in a hotel and not resort. Also, during checkout they took more amount from us. When I checked it, and asked for a refund, they said they have initiated the refund. But I never got it back. They are just thiefs who show you the correct bill. But in final bill which they don't show you they add many bills twice.
Menginap 1 malam pada bulan Maret 2024
Terverifikasi

2/10 Sangat Buruk

Deepak

Tidak Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
DO NOT BOOK THIS PROPERTY - NOT EVEN MATCH 2 star STANDARD. Recently stayed here with family for 2 days. To start with no staff to help in checkin process or luggage, have to ask multiple times. Then, room allocated was a pathetic dirty room with no view -- unless they consider teenshade as a view. Nothing, happened even after complaint, just the false promise to get the room changed next day (I already arrived in evening, then to pack luggage next morning doesnt make sense at all). Cherry on the cake was -- TV not working, kettle not working, for room service u have to wait for hours for just getting water refill. Bathroom drains were blocked. And, best part they serve in room food in disposable like pizza delivery which though was just coming from one floor below but was served cold with very high price. I have stayed in other Sterling properties during same trip as well in past, they are good but this property definetly has some issue so pls refrain from booking this unless u want to spoil ur holiday.
Menginap 2 malam pada bulan Desember 2023
Terverifikasi

10/10 Luar Biasa

SUSHIL

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Excellent location ambience and great staff
Menginap 1 malam pada bulan Februari 2026
Terverifikasi

6/10 Medioker

Deepti

Disukai: Kebersihan, staf & layanan, fasilitas
Location is good. Relationship manger started with his sales pitch even before I had checked in. Despite requesting to take this up later as I was tired, he continued to keep pitching. Cleanliness wasn't great and despite having a Premium suite the room had no view. Overall no value for money
Menginap 2 malam pada bulan April 2023
Terverifikasi

6/10 Medioker

Yagnesh

Disukai: Kebersihan, staf & layanan
Tidak Disukai: Kondisi & fasilitas properti
Access road is really bad, Hot water is not available for the second person, need to wait 25 minutes to get enough hot water for the next person. All glasses for drinking water had a faint smell of kerosene. Great location, superb views, excellent breakfast and dinner buffet.
Terverifikasi

6/10 Medioker

Aseem

Tidak Disukai: Staf & layanan, kenyamanan kamar

A mixed bag of good, bad and ugly

The stay was a mixed bag really. While the location of the resort is excellent, the roads leading up to the resort are terrible. The same goes for the staff, a mixed bag. Some staff members were very kind and courteous while others were not. There were 3 of us staying in your privilege suite and I called in to request an additional duvet 3 times. The duvet was not provided and the Housekeeping, as well as the front desk, stopped answering calls from my room. Now, this behaviour will ensure that I do not ever come back despite a few good people working in your resort who were very kind and helpful throughout our stay.
Menginap 2 malam pada bulan Oktober 2022
Terverifikasi

6/10 Medioker

Rohini

Tidak Disukai: Kebersihan, staf & layanan
Dinner buffet is too crowded. Delay in response of staff for anything.
Menginap 2 malam pada bulan Juni 2022
Terverifikasi

10/10 Luar Biasa

Neha

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

very Nice Property

Proverty is very Nice and hospitality is very good
Menginap 1 malam pada bulan November 2021
Terverifikasi

2/10 Sangat Buruk

Sampath

Disukai: Staf & layanan
Tidak Disukai: Fasilitas, kondisi & fasilitas properti
Absolutely horrible horrible access routes to this hotel. Pick any other place.
Menginap 2 malam pada bulan Oktober 2021
Terverifikasi

10/10 Luar Biasa

nilesh

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Very good location
Menginap 1 malam pada bulan Februari 2020
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Access road to the property was horrible and similar was the parking situation. It took more than 45 minutes to get my car out. Room charges were exorbitant. The mattress was 'spring type' and hurt the back. Floor boards were squeaky. Staff was very helpful, especially the duty manager Mr. Arun. Food quality was great with a lot of variety.
Menginap 2 malam pada bulan Agustus 2019
Terverifikasi

4/10 Buruk

Traveler terverifikasi

Disukai: Staf & layanan
Tidak Disukai: Kebersihan, kondisi & fasilitas properti
Not a good one, basic amenities were not provided like hand towels, washroom was flooding though corrected later, very slow service restaurant
Menginap 4 malam pada bulan Desember 2018
Terverifikasi

4/10 Buruk

Gaurav

Disukai: Kondisi & fasilitas properti
Tidak Disukai: Staf & layanan, kenyamanan kamar
The stay was not comfortable at all. 1. The rooms given to us didn't had a tea kettle and the room service didn't delivery tea as they were short of staff. 2. Got the TV working after multiple complaints. 3. Request for room heater was fulfilled after full 24 hrs of request 4. And to make the things ever more terrible, the security guard opened the side door of the room and came into our room at 11pm without even knocking or informing us. Ridiculous.. and to top it all answer given was that they were just checking the door lock
Menginap 2 malam pada bulan Desember 2018
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Staf & layanan
Peaceful and relaxed place . Great food and staff General cleanliness was poor. Rooms were not cleaned on time . Bathroom was moldy
Menginap 2 malam pada bulan Desember 2018
Terverifikasi

8/10 Bagus

ARINDAM

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

Family visit

Great stay
Menginap 2 malam pada bulan November 2018
Terverifikasi

6/10 Medioker

Davinder

Disukai: Kebersihan
Tidak Disukai: Kondisi & fasilitas properti

Crowded Ooty

Ooty town and the surrounding slopes (other than tea gardens) are littered with plastic and garbage. Nightmare traffic, poor road maintenance, and surging crowds - not what you expect at a getaway hill destination. Fern Hill resort was mixed - crowded, little noisy. The facility is clean, but needs better maintenance. The plumbing needs an upgrade, the TV didn't work, the window stays were broken. The espresso machine was not working for many days.
Terverifikasi

4/10 Buruk

Ken

Tidak Disukai: Kondisi & fasilitas properti

Disappointed.

Felt like a prison. 5km from town. No pool, nothing to they arranged a pickup but the taxi was no show which caused too much stress
Terverifikasi

6/10 Medioker

Praveen

Disukai: Staf & layanan
Tidak Disukai: Kebersihan

Average Hotel Experience

A very average stay to sum it up. Property - A very nice property far removed from the bustle of the city. Just about the only plus I must say. Rooms - Rooms are of decent size with good views. But upon checking-in I was told that the Hotel does not provide any toiletries. When I requested for Soaps, Shampoos etc., I was told to use the Shower gel instead. They finally provided me with the items after a lot of haggling. Also, special mention is to be made regarding the soiled and dirty linen/towels that they provided even after repeated complaints. Dining & Restaurant - The quality of food is below par. The breakfast buffet is barely passable and there aren't a lot of options to go A la carte even at dinner time. The dishes are inconsistent. Stayed there for a week and I ordered mutton dishes(Indian) on most of the days and at times I was served a different dish on different days even though I ordered the exact same Mutton Masala. It was also amusing to be told by different waiters that mutton was unavailable on some occasions. They would somehow oblige to check with the chef after I inform them that I did have mutton the previous day. Then there are the live counters that have people apologizing that they would try to make a dosa when you ask for one. Wonder why inexperienced chefs are preparing food that they aren't comfortable with. Service was commendable though and a few of the waiters like Radhakrishnan, Ramesh provided excellent service.
Terverifikasi

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar

I would have been happy to give a 5 star!

An excellent property and I think it is one of the best locations in Ooty. Hotel staff are courteous. I would have been very happy to give a 5 start to this hotel. But, they need to improve in their house keeping and check the room appliances throughly before allotting it to the guest. The toilet flush went bad twice, the room heater stopped working on the first day. Yes, the staff attended to those complaints. But, on holiday, who would like to register complaints early in the morning that the flush stopped working, that too twice within a period of 4 days!? In spite of this, I liked the place very much, its location, serene beauty of wide valley that one can enjoy from the window also.