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"Necesitaba limpieza había pertenencias de los huéspedes pasados"

"Terrible, stained furniture and nasty old dirty carpet, dark, water gushing out of the sink faucet, using utility elevators which were filthy, supposedly remodeling yet no information about that online when reserving nor an email previous to checkin, additionally it was impossible to find the utility elevator in the hallway-so in an emergency we would have to decent 6 flights of stairs-dangerous! Mattress went about a foot and a half way down, no other rooms available according to desk, yet no cars in parking lot-?, gross, can’t believe they would take $ from people. We checked out within 20 minutes, late at night and paid a fortune for a last minute hotel 4 miles away because of false advertising. The desk could not contest a refund, it was within 20 minutes of checking in. Then wanted to refer one of their other hotels. Uh? NO! Do NOT stay at the “Elegante”, nothing elegant in that nightmare. DO NOT STAY in this hotel or trust their other “hotels”. Nasty!"

"It was nice! Small but nice and 30 minutes to town"

"Breakfast was good"

"Really enjoyed our short time there"

"Wasn’t terrible but pool was tiny and you can hear the rooms beside you and below or above you"

"Evening staff was amazing - she stayed past her shift to help locate my missing reservation, sign into a different system and checked in after 45min plus - 3rd floor room was ok, only a few inconveniences such as time it took shower to get warm, water pressure more like a light sprinkle and refrigerator motor ran all night!!!! Didn't eat breakfast however the coffee waa good - had to stay over a little after checkout to finish a meeting and the hotel was gracious to allow me use of their dinning area and electricity for my laptop. Over all it was a nice stay - just wish it was ober better circumstances"

"Neutral "

"Very nice "