3 outdoor pools, open 6:00 AM to 11:00 PM, pool cabanas (surcharge)

Reviews of Walt Disney World Dolphin

4 out of 5
Walt Disney World Dolphin
1500 Epcot Resort Blvd, Lake Buena Vista, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 2096 out of 3634 reviews" "
Rating 8 - Good. 713 out of 3634 reviews" "
Rating 6 - Okay. 403 out of 3634 reviews" "
Rating 4 - Poor. 241 out of 3634 reviews" "
Rating 2 - Terrible. 181 out of 3634 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. The location and transportation options were great. So easy to get to the parks from there. There is quite a few dining options as well. The property is beautiful and you can see the Epcot fire works from the beach. They have free smores and a movie In the evening down at the beach too. The pool had a really fun atmosphere. We didn’t have trouble getting lounge chairs which was nice. I would recommend this hotel to anyone visiting the area, especially if you’re going to the Disney parks. The Staff are great too.
Stayed 1 night in Apr 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Buffy, Arroyo Grande

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the amenities of a Disney resort without the Disney price
Stayed 3 nights in May 2024

10/10 Excellent

Nestle

Travelled with family, Travelled with family and small children
Liked: Amenities
love it . Easy and convenient
Stayed 2 nights in May 2024

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the property!
Stayed 3 nights in May 2024

10/10 Excellent

Brian, tulsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great to be within walking distance of the parks, nice restaurant options on property
Stayed 1 night in May 2024

8/10 Good

Bret

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reason for the trip was Epcot and the Dolphin is walking distance to the park very nice plenty of dining options but over priced and if you don’t have a car inconvenient to leave the property.
Stayed 3 nights in May 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Could have better food options for off hours.
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing places
Stayed 1 night in May 2024

10/10 Excellent

Virginia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, easy access to amenities and parks
Stayed 3 nights in May 2024

10/10 Excellent

Kerrie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Isahias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option if you’re visiting Disney World.
Stayed 2 nights in May 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lovely woman who checked me in started our trip out FANTASTIC! She was super friendly and helpful . Property is clean and well maintained . We are Disney pass holders and will continue to use this hotel !
Stayed 1 night in Mar 2024

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here but we were so disappointed by how the pools were freezing. So many beautiful pools and lots of people sitting along the sides because they were too cold to swim in. So, we got in the hot tub and about 8 little kids joined because they were freezing too. Also, we were disappointed that we had to pay for self parking every night. We didn’t move our car once we got there but we still had to pay everyday for parking. I hope Swan hops on board at least by taking the parking fee away. I’d love to stay here again but the extra fees for things and freezing pools are deterring me and my husband from doing so. We spent more here for 3 nights than we would for moderate Disney resorts. All of the staff here was amazing. Place was clean, smelled good, loved how many things there are on property to do and choose from. Beds were very comfortable. Room was great and clean!
Stayed 3 nights in Apr 2024

10/10 Excellent

Seanna, houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property so close to Disney!
Stayed 2 nights in Apr 2024

6/10 Okay

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weve stayed at the Dolphin many times and always enjoy ourselves. We also get their valet parking which normally has no issues. This time around what a complete disaster. The cost is $44 per day and there was so much disorganization it was ridiculous. Nobody would answer the phone, you had to wait an extremely long time to get your car and they were not as friendly. It was very disappointing this time around.
Stayed 2 nights in May 2024

10/10 Excellent

YURI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!!
Stayed 3 nights in May 2024

10/10 Excellent

Krystee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Graciela

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
First i paid for a room with a pool balcony view and we got a room with a view to the lake. Second there wasnt parking available and we had to park super far away like a mile away
Stayed 2 nights in May 2024

8/10 Good

James

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Parking is a nightmare. No explanation of where to self park finally gave up and valet parked. Had to walk what felt like a football field to get to check in desk. Very slow at desk and very hard to hear. What was supposed to be a reasonable weekend financially was over 1k just for the room. Room was ok but a balcony room that overlooks pool and beach not so good. We were hoping for maybe a glimpse of fireworks from the parks. Not sure if I would ever stay at this non "Disney Resort" again. Asked for housekeeping at check in and was not done. Restaurants were nice but noisy loud crowd I guess. It's not worth the money we paid. Could have stayed at a Disney Resort for this kind of money. Needs to be refurbished.
Stayed 2 nights in May 2024

10/10 Excellent

Angeline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again for the convenience of walking to the parks alone.
Stayed 2 nights in May 2024

10/10 Excellent

Robin

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Charles

Travelled with family
Liked: Property conditions & facilities
Clean rooms with plenty to do around property!
Stayed 2 nights in May 2024

10/10 Excellent

Neyda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel
Stayed 2 nights in May 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to relax.
Stayed 3 nights in May 2024

10/10 Excellent

Bonnie K.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience year after year
Stayed 3 nights in May 2024

10/10 Excellent

Lexa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location to the boardwalk, ESPN, and other Disney parks.
Stayed 2 nights in Apr 2024

4/10 Poor

Bing

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The coffee machine doesn’t work. The staff is mean!
Stayed 1 night in Apr 2024

10/10 Excellent

Tina, Ocala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to be able to catch the boat ride to the back entrance to Epcot. Less crowded going in at that entrance. We also walked there from the hotel. Nice easy ten minute walk
Stayed 1 night in Apr 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We never expected to see so many dolphins! And the tour around the island was fabulous. Very educational, and interesting.
Stayed 2 nights in Jan 2024

6/10 Okay

Kinsie Brianna

Travelled with family and small children
Liked: Cleanliness, amenities
Loved the free shuttle to magic kingdom . Walls were thin you could hear everything and people complained though . No food after a certain time . They did have a convenient shop open until 1 though
Stayed 3 nights in Apr 2024

10/10 Excellent

Eric

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close everything was-Boardwalk, Epcot, and then if not, just hop on a bus and within a few minutes, you are at Disney Springs, or wherever else you want to go. The property is beautiful, staff is friendly and helpful, lots of dining options.
Stayed 3 nights in Apr 2024

10/10 Excellent

Arturo, Homestead

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Outstading servuce Famili friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
L
Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Julian D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Epcot. Great pool & cute beach. Nice staff.
Stayed 1 night in Apr 2024

8/10 Good

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean. Plenty of dining options without having to leave the resort. Only negative thing was too many hidden fees
Stayed 2 nights in Apr 2024

10/10 Excellent

Gizela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Dolphin is awesome. The facilities and the staff are just amazing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ann

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the parks. Easy to get back & forth
Stayed 2 nights in Apr 2024

10/10 Excellent

Theresa

Travelled with family
Liked: Amenities
An Amazing stay
Stayed 2 nights in Apr 2024

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really great to be so close to Epcot and we really enjoyed all the restaurant options available within walking distance.
Stayed 1 night in Apr 2024

10/10 Excellent

carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and great location!
Stayed 5 nights in Feb 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time my credit card was over charged. Self parked not valeted.
Stayed 1 night in Apr 2024

6/10 Okay

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was wonderful, beds and pillows were heavenly, and I love the location. There was definitely a lack of planning and communication between the hotel and guests as far as a severe lack of parking. We drove off property for dinner and when we returned the parking lot was blocked off. I was told no more parking, I needed to drive over to the Swan hotel, park there and take an 8-10 minute walk back to our resort. They were not opening the second, near empty guest lot at the Dolphin for hotel guests who are required to pay to park overnight. I was told it was because they needed the other lot to begin tent construction for an event. Not sure why they couldn’t have put day guests in that lot since they would have been gone by night time, thus leaving parking spaces for hotel overnight guests in the other lot. After talking with the concierge desk and being told I was about the 5th person to bring the same concern to them, they credited the parking fee back to my folio. They did the right thing in the end but it was still a huge inconvenience and there was very poor planning and a huge lack of communication with guests. Had I known about the parking issue I would have given them more of my money and eaten dinner at the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything except waiting for someone to leave so I could park.
Stayed 2 nights in Apr 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

6/10 Okay

Mariana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel is obviously safe. The resort feed and parking fee are out of this world. Expensive! Their customer service leaves a lot to be desired… very slow on requests and they did not disclose everything. Quite disappointed!!!
Stayed 1 night in Apr 2024

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at this resort. Unfortunately it just did not seem like they were at the top of their game this time. We had purchased lightening lane passes for a ride over at Epcot. We were not sure what transportation was available to get us there so we asked, and were assured there was a bus. So we waited a while, no bus. We asked someone else and were advised there was no bus. We missed our ride window, basically wasting our money. I went up to guest services this morning just to ask for directions. That was the only place with staff. Before I could even say anything, I was very rudely advised they were not open, even though there were two people standing at the desk. Finally, we used the valet service for our car. Once again we asked someone where to go to get our car brought around. We were given directions, which we followed. Once we got there we were advised that the valet station was somewhere else for the weekend, meaning we basically had to walk back to where we started. We understand this was a race weekend at Disney, so things were shifted around a little, but the staff members should have been aware and able to answer questions correctly. I’m not sure we will be back.
Stayed 1 night in Apr 2024