Orleans hotel guide. Best Western hotel in Orleans, Massachusetts

"We would have rated this excellent all the way across except we had an unpleasant experience at check in. We pre registered as they asked. When we arrived at 2:32 pm my husband went to check in only to be told we couldn’t check in til 3. Ok so we sat in our car and watched 3 other parties go in and come out with the map of the grounds and their keys..?? Hmmm So we decided at 2:57 to try and once again check in.. the fella that told my husband no early check-ins was no longer there.. the gal that was, was pleasant enough she gave us many excuses as to why we were told this. As she was trying to come up with excuses the fella that had talked to my husband was in the room behind the check in area snickering and laughing.. But other than this …the place is a nice clean place to stay while on the Cape "

"The hotel is great all the staff are amazing from the guys and the great ladies at the front desk, the breakfast and the cleaning. Love to come here."

"Very clean. Great location. Walkable to many great restaurants. Would definitely recommend. "

"Always neat and clean. Staff knowledgeable and friendly "