Comfort Twin Room | Free WiFi, bed sheets

Reviews of Hotel Sanrriott Shinsaibashi

2 out of 5
Hotel Sanrriott Shinsaibashi
2-6-11, Osaka, 0058

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, this was a great spot for 3 adults traveling! the area has tons of food options and convenience stores nearby. the hotel had only been open for 2 days when we stayed so the staff was still getting acquainted with the space and waiting on some supplies but overall the hotel was great! the room was the smallest we stayed in during our japan trip, but it was clean and comfortable. easy 15-20 minute walk to dotonbori area, very easy to navigate! 5-10 minute walk to trains to access JR station or other areas of the city like Osaka Castle.
Response from Hotel Sanrriott Shinsaibashi on 24 Mar 2024
Thank you very much for staying at Hotel Sunriott Shinsaibashi, and thank you very much for choosing our hotel out of many hotels.We are very happy to hear your words of praise.We will continue to make every effort to ensure that our guests have a pleasant stay with us.We look forward to welcoming you again.Hotel Sanrriott ShinsaibashiFrom all the staff

10/10 Excellent

Natsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
職員さん親切で、まだ新しく大変清潔です。ただユニットバスは狭く、体格のいい人には狭いです。また泊まりたいと思います。
Stayed 1 night in May 2024
Response from Hotel Sanrriott Shinsaibashi on 7 May 2024
この度は、数あるホテルの中から、当ホテルをご利用いただき、厚く御礼申し上げます。大変高い評価を頂き、スタッフ一同、たいへん励みになります。今後も、皆様の期待に応えられるよう、努めてまいります。大阪にお越しの際は、またご利用くださいませ。お待ちしております。ホテルサンリオット心斎橋スタッフ一同

8/10 Good

Hiroshi

Stayed 3 nights in Apr 2024
Response from Hotel Sanrriott Shinsaibashi on 7 May 2024
この度は当ホテルをご利用いただき厚く御礼申し上げます。高い評価を賜り、スタッフ一同、励みになります。より良いサービスを提供できるよう、日々、改善に努めます。またのご利用お待ちしております。ホテルサンリオット心斎橋スタッフ一同

10/10 Excellent

SEONGHWI

Liked: Cleanliness, staff & service, property conditions & facilities
방이 좀 좁을 뿐 여행객에겐 아주 좋음! 한국어 가능하신 여성 직원분도 있음
Stayed 4 nights in Apr 2024
Response from Hotel Sanrriott Shinsaibashi on 7 May 2024
수많은 호텔 중에서 저희 호텔을 선택해 주셔서 진심으로 감사드립니다.매우 높은 평가를 주셔서 저희 직원 모두 매우 고무되어 있습니다.고객님의 기대에 부응할 수 있도록 노력하겠습니다.오사카에 오실 때 저희 호텔을 이용해 주시기 바랍니다.Hotel Sanrriott Shinsaibashi직원 일동,

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が新しいようで清潔感がありました スタッフのみなさんも丁寧に接してくれて 短い滞在でしたが、気持ちよく過ごせました
Stayed 1 night in Apr 2024
Response from Hotel Sanrriott Shinsaibashi on 7 May 2024
この度は、当ホテルをご利用いただき厚く御礼申し上げます。高い評価を賜り、スタッフ一同、励みになります。今後も、お客様に心地よく滞在頂けるよう、努めてまいります。大阪にお越しの際は、またのご利用、心よりお待ちしております。ホテルサンリオット心斎橋スタッフ一同。

4/10 Poor

QIUWEN

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Hotel Sanrriott Shinsaibashi on 7 May 2024
我們想藉此機會感謝您從眾多酒店中選擇我們酒店。對於未能滿足您的期望,我們深表歉意。我們將繼續每天努力工作,以滿足您的期望。我想再次道歉。我們希望您能給我們機會在您來到大阪時歡迎您。心齋橋桑裡奧特酒店所有前台工作人員

8/10 Good

MIEKO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地下鉄まで徒歩7分位で、道頓堀も徒歩で行ける近さで、また利用したいです。
Stayed 1 night in Apr 2024
Response from Hotel Sanrriott Shinsaibashi on 7 May 2024
この度は、当ホテルをご利用いただき厚く御礼申し上げます。アクセスの良さに、お客様の旅のお手伝いが出来たこと、スタッフ一同、大変うれしく存じます。今後も、アクセスの良さを生かし、大阪観光の拠点となるホテルとして、サービス向上に努めてまいります。大阪にお越しの際は、またのご利用お待ちしております。ホテルサンリオット心斎橋スタッフ一同