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"The heat didn’t work, very cold and no blankets. Ice machine was just south of Cleveland. Clean room, friendly staff, very good breakfast, but a cold room"

"Loved the complimentary breakfast and friendliness of all the staff. Our room was comfortable and cool. Great bed and pillows"

"The rooms were nice. I liked the balconies. The pool and hot tub was nice too. There was a gym, but some of the equipment did not work. One thing that annoyed me immensely was that they hit me up with a $60 per room "resort fee" that was apparently above and beyond what I pre-paid. I was pretty vocal about my thoughts on that and they waived the fee. But it was still annoying. Perhaps we are told about it when we reserve the room on Hotels.com and I missed it? The layout of the hotel was a bit odd. To get to our room, we had to park at the bottom of the hill, go through the indoor pool, take an elevator up one floor, go down a hall, turn a corner and down another hall, then up another elevator and down that hall. It wasn't too bad, just odd and inconvenient. There is an option to walk up the hill, so there is that. The hotel has a show you can pay for. To get to it, you have to work your way down to the parking lot, take yet another elevator to "5", which is the same level as the restaurant/bar ("level 2" from the other side). Then work your way around to the show. If you go through the closed restaurant, you could probably go more direct. We were there early May, so a lot was off because of the timing, but the restaurant was closed. We were able to order drinks at the bar, but technically I think they were closed. Lots of stuff cluttering the bar area and the drinks were not very good. The vending machines were mostly empty. But there were some basic choices."

"Nice property great location"

"This was the best place we stayed while in Branson. The staff is extra welcoming & nice. Everything in room as expected. Especially enjoyed that the clerk was multi- talented as a barista, bartender and more. Best Irish coffee! A shout out to Collin who took good care of us and we could tell he enjoys his work!"

"I enjoyed the Hollywood Casino overall. However, this is the first time I've stayed at a place that didn't have a single option for a hot breakfast at any of the restaurants. The lone exception was 99 Hops, but they only served from 8-11 am on Saturday and Sunday. That's not much help for Sunday night through Wednesday stay. I ended up having to drive to a local Denny's 10 minutes away for breakfast. I'll likely stay at Ameristar next time, since I know they do have breakfast options available."

"Everything was awesome thanks"

"I had the lakefront condo. The room was clean and smelled good. The card key door lock was not working 100% of the time. I only went to the coffee shop, it was good quality for a fair price. "

"The hotel was very nice and situated on the strip. The staff was nice and helpful. Will definitely stay here again."