Hotel Hilton Hotels di Pacific States

"breakfast was mid, charged us an extra $500 on top what we already paid, don’t book thru expedia"

"Clean room and great amenities "

"Clean and quiet room"

"The bed was fairly uncomfortable, and the pillows were not the best. The shower needs a major upgrade as it had mold growing in between the tiles and around the tub. There is a fee to park your vehicle at the hotel, and the elevators are extremely busy. The air conditioner seemed like it didn’t run very well as it was set at 64, but it was still fairly warm. Calling the property was also very awkward because you get transferred through two automated systems and then a live person who then has to...

"Hotel is in a good area. Pool and restaurants are good. Staff are not friendly. Some staff members were rude"

"Other than the shower fixture not working properly and the tub needs replacing or stay was great. Especially the staff. They went the extra mile to help me with some important paperwork that I needed scanned and made sure our long term parking was taken care of. "

"The room was okay, though not particularly clean. The staff were friendly, but because the property is so large, they couldn’t always respond promptly. It’s a decent place to stay as long as you don’t have exceptionally high expectations."

"It is clean, parking is expensive, the AC fan is a little loud but acceptable. It is also strange that they use bar soap in the bathroom. It is a wasteful practice. They also always give a bag of water and snacks also wasteful the bags get thrown away and it would be a smarter option to have a filtered water dispenser in the lobby or on every floor to reduce plastic waste. "