Hotel Preferred Hotels & Resorts di Pacific States

"needs helpful staff.Add free parking or free breakfast with current rooms rate as it is expensive for the limited service provided."

"For how expensive it is, I was extremely disappointed in the pool and outdated rooms. The pools were not maintained when we went, the bar was closed when it said was open from 11a-5p. Beautiful landscaping & gardens surrounding the golf course though. Looks like an amazing place to have an event, but didn’t give me the resort-style ambiance I was looking for (that’s just my opinion)."

"The rooms were very clean and staff were very helpful. Also this was a good hotel that’s in the middle of Santana Row. In the middle of great shopping and the Winchester Mystery House."

"Absolutely loved it here! Property is beautiful, staff was incredibly helpful and nice. Our room was perfect, with the waves crashing right below us. I had Ali, the concierge manager set up our room while at dinner for my proposal to my girlfriend. It was perfect with rose pedals and candles. Definitely will be back!!"