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Hotel Volga

3.5 star property
Mountain retreat where travelers start their day with international dishes and end it beneath a canopy of stars - a peaceful escape from everyday life

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Hotel Volga in the mountains offers a peaceful retreat with a garden and coffee shop. Enjoy international cuisine at The Cooks Corner, rejuvenate with spa services, or watch kids play in the playground. Guests value practical amenities like free WiFi and self-parking.

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry room
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Policies

Check-in

Contactless check-in and check-out are available

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Hotel Volga pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Volga?

Self-parking and valet parking are free at this property.

What time is check-out at Hotel Volga?

Checkout is at noon.

Does Hotel Volga provide a shuttle to the airport?

Yes, there's an airport shuttle. A per person fee applies.

Where is Hotel Volga located?

Situated in the mountains, this hotel is within a 15-minute walk of Poshwan Park and Lidder Amusement Park. Pahalgam Golf Course and Pahalgam Zoo are also within 2 miles (3 km).

Can I cancel my reservation for free at Hotel Volga and receive a full refund?

Yes, Hotel Volga offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Volga cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.0

6.0

Cleanliness

7.8

Location

6.2

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 4 out of 37 reviews
Rating 8 - Good. 8 out of 37 reviews
Rating 6 - Okay. 14 out of 37 reviews
Rating 4 - Poor. 4 out of 37 reviews
Rating 2 - Terrible. 7 out of 37 reviews

Reviews

Verified

10/10 Excellent

priyanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place
Stayed 1 night in Oct 2022
Verified

8/10 Good

praveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget hotel in Pahalgam

Close to market , Good budget hotel . Dana pani Resturant snd Sagar Ratna very close to the hotel .
Stayed 1 night in Sep 2022
Verified

2/10 Terrible

Aamir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Big mistake
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Amarjeet

Disliked: Amenities, property conditions & facilities
Nothing
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service ,good cleaned,andbest locality .The only thing is that the way of dining hall is from outside which is very uncomfortable in night.
Stayed 3 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service
The restaurant has a limited menu and the staff is more interested in tips mostly rather than good service. Not good value for money
Stayed 1 night in Sep 2018
Verified

6/10 Okay

NIKIT KUMAR

Disliked: Cleanliness, staff & service, property conditions & facilities

Pahalgam experience

It was just a normal stay. Backside rooms are not worth.
Verified

6/10 Okay

SHARMILA

Disliked: Property conditions & facilities

An ordinary place.

I think one can find a better property at that price. This is a bit before village - on the opposite side of the river.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awfully bad

This is one hotel I wouldn't recommend to anybody. Eminently avoidable. Very rude staff and terrible service. The location isn't too hot either.
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Pahalgam in May 2015

Pleasantly located in the main market area of Pahalgam. Nice rooms. Hot water not available 24 hours. Breakfast same everyday , monotonous, and could have been better
Verified

8/10 Good

Avinash

Liked: Cleanliness, staff & service, room comfort

Centrally located, close to market and food outlet

The staff is courteous and helpful. Wi-Fi wasn't available in the room and at the reception. You have to go backyard office for the same.
Verified

6/10 Okay

Gaurav

Perfect location right in the heart of market

Stay was good. Staff was friendly and co-operative.Location is awesome. Deluxe rooms are better with wonderful resort like setting
Verified

8/10 Good

Naveen

Liked: Cleanliness, staff & service, room comfort

Pahalgam Stay

very much in the market and city, staff was curteous, nice food,
Verified

10/10 Excellent

Rochie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best experience in Pahalgam

We had booked a regular room for two but the awesome management upgraded us to the cottage since nobody was occupying it then. The staff was so concerned over our food and well being that it felt like home. The cottage at Volga tops even the best hotel there. Highly recommended.
Verified

6/10 Okay

Anubha Gupta

Liked: Staff & service

Fantastic service

Hotel is average and so was breakfast. But the staff is very cooperative and helpful. I booked the room for my parents. The taxi driver they hired for 4 days created problem for them and left them in the middle and asked for extra money to complete the journey. But I am really thankful to the manager of hotel. He helped my parents in all possible ways and made their trip very comfortable. He arranged for the alternate taxi for them. Its a nice budget hotel.
Verified

6/10 Okay

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

It was good, but didn't had complimentary breakfast though i made a booking with it. Finally ended up paying the same.
Verified

4/10 Poor

Vikram Trivedi

Disliked: Staff & service, property conditions & facilities, room comfort

Location good,but we did not have good experience.

We had booked Budget room with Breakfast for two days from 12th August to 14th August.Due to unavoidable circumstances, could not reach Pahalgam on 12th,instead reached on 13th.On 11th August,spoke to Hotel Management,followed by SMS on 12th,requesting for return of one day rates as stayed only for a day.They said no,we requested for up gradation of room or provide free dinner for compensation,they did not oblige.Service was also not up to mark.We want recommend this hotel to others.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

In the main market

If u r looking for a budget hotel then volga is good. The room was not very nicely done but was not bad either. The only issue is the washroom which was dark and gloomy. The hotel compound is green with a small park.
Verified

8/10 Good

roopak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with experienced inhouse staff

Out of my complete tour of srinagar I found soft spoken inhouse staff only at volga. Dear Volga, kindly keep this up because tourist want respect. Thanks
Verified

6/10 Okay

Satpal Kaushal

Liked: Cleanliness

Good hotel near main market

Rooms are spacious and clean. Easily accessible from market. Good for budget oriented people.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not Select

Bathroom is too bad... Beds are in very bad condition... Room rent is high... Never going to visit again.....
Verified

4/10 Poor

agnihotri

Disliked: Cleanliness, staff & service, property conditions & facilities

Pay more get less at Volga

We booked Deluxe rooms (2 for 2 nights) but got ordinary rooms (2 rooms for 2 nights) as manager had allotted our rooms to walk in customers while ignoring our bookings made well in advance. Hotel was very sure that we have to take small ordinary rooms (he simply handed over 2 keys saying these are the only rooms left now - at 8 pm). When we insisted for our rooms more rooms (ordinary but a bit bigger were offered), further insistence lead to better ordinary rooms in better part of the hotel. However, we never got our deluxe rooms during our entire stay, despite the threat of check out and relocation to another hotel. Room service is lazy and consider yourself lucky if you get anything warm. Morning service starts at 7 am, so keep sleeping till then even if you are an early riser. Location is the best thing about the hotel. It is bang in the market and you can stroll down the lane for a window or actual shopping, cab hiring, etc. Dana-Pani restaurant is just across the road. View from the hotel is magnificient, but then this is the case for entire Pahalgam. So enter this hotel at your own risk, especially if you've pre-booked your rooms.
Verified

2/10 Terrible

Hemant More

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pathetic Condition of Rooms

The rooms were provided was old type rooms with pathetic condition. The extra bed which provided was old pillow and unwashed cover. The saddest part was the bathroom was ( nali-tap) was even not covered. It like hole in bathroom. May be other wing rooms in good condition but where we stayed was very bad. will never recommend Hotel Volga for stay. Food at Hotel is good. And location also nice. But beware of rooms conditions where go are going to spend night stay.
Verified

6/10 Okay

Stay in May'14

Excellent location. Right in the market place.

Very good location. Only disappointing was since the hotel was oversold on the day of our arrival & the reception staff were trying to push us to another hotel. When informed to GM of the hotel - Mr. Mehraj who immediately intervened & helped us get our rooms which was blocked for us. Rest the ambiance, services, facilities of the hotel are very good. The staff is very courteous & with spontaneous services. Once again thanks Mr. Mehraj.
Verified

6/10 Okay

chetan modi

nice hotel

Hotel is good.I face a problem with WiFi, WiFi is not working in hotel.for WiFi you will go in the garden. When rain falling how to go in garden. I will stay 2 night , no body come to clean room for 2nd night.