"We arrived an hour after the 3:00pm check in time but the room they reserved for us still hadn’t been cleaned. Since we had food for an event with us, we were given a different room which was very nice and clean. The staff member was helpful when the door card key didn’t work to the new room and quickly reprogrammed it. The luggage cart’s top that was installed upside down from my previous visit 2 weeks earlier and prevents guests from having a place to put their hanging clothes had not been fixed and the 2 large unopened boxes labeled “table “ were still on the floor of the hotel lobby near the front desk. The floor of the lobby and rug at the entrance are not swept often so the floor is quite dirty. Though I mentioned this to the staff at my last visit they still aren’t keeping the front lobby floor clean. The only amenities they have are ice and vending machines."
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